CVHelp  Recensioni 

1087
•
TrustScore 3 su 5

2,9

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Valutata 5 stelle su 5

I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

The content is excellent, but sadly the site is very glitchy and kept changing information that it shouldn’t have, I went on several support calls, but it kept happening over and over again, even the... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

This is a scam - avoid this unscrupulous company at all costs!! Like many people on here, I purchased a CV template from this organisation for €2.90 but buried in the detail of the purchase was a subs... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di redazione CV

Scritti dall'azienda

Get all the help you need to create a professional CV in minutes.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

1K recensioni

5 stelle
4 stelle
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2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,9

Tutte le recensioni

(1087)

7 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Impressed!

I didn't realise I was signing up for long term commitment but was impressed by how easy it was to cancel and with no strings attached.

1 luglio 2024
Logo di CVHelp

Risposta di CVHelp

Hello,

We are thankful for the amazing feedback you have given us!

Valutata 5 stelle su 5

Fab easy service

Fab easy service, easy to cancel subscription to, as I got a job with first cv

2 luglio 2024
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Risposta di CVHelp

Hello,

Thank you so much! We appreciate the positive review!

Valutata 4 stelle su 5

The company is doing a great job

The company is doing a great job. They make a lot of good suggestions that make one's CV stand out and at the same time make one employable.

28 giugno 2024
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Risposta di CVHelp

Hello,

We are thankful for the amazing feedback you have given us!

Valutata 1 stelle su 5

it says free but after 2hours of…

it says free but after 2hours of writing i had to pay , not everyone could do that! and you just wasted my precious time

20 giugno 2024
Non scritta su invito
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Risposta di CVHelp

Hello,

We are very sorry for the misunderstanding and want to clarify any doubts. Our services are free, but we have some features with premium access; a subscription will be required if you try to access those features.

To download in plain text format, please click Download, then click the drop-down button and select Plain Text (.Txt).

We hope this helps clear any doubts. Feel free to contact us with any other questions. We are here to assist you.

Thank you,
Customer Service Team

Valutata 1 stelle su 5

i spent 6 hours compiling and uploading…

i spent 6 hours compiling and uploading the contents of my cv and the a holes would not process my card details on 10 occasions loss of full upload of cv details lost from this complete and permanent losers i issue a warning never to compile upload or spend any time with cv help its not worth the price...AVOID THIS CV COMPANY

5 giugno 2024
Non scritta su invito
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Risposta di CVHelp

Hello,

We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.

Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.

Valutata 5 stelle su 5

Easy to navigate

Easy to navigate, pre-loaded discriptive answers for work experiences and tasks made completing so much easier.

4 giugno 2024
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Risposta di CVHelp

Hi,

Thank you for sharing. It’s awesome to know how pleased you are with how everything turned out.

Valutata 5 stelle su 5

Really great product and service

Really great product and service, prompts for writing cover letters and what you need to have on both these and your CV!

Simon

4 giugno 2024
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Risposta di CVHelp

Hi,

We’re thankful for the amazing feedback you have given us!

Valutata 5 stelle su 5

There are very good and accurate.

There are very good and accurate.
Professional and experienced

1 giugno 2024
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Risposta di CVHelp

Hello,

Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!

Valutata 5 stelle su 5

Fully satisfied …

Very helpful and knowledgeable assistant on live chat, sorted my problem out right away

28 maggio 2024
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Risposta di CVHelp

Hello,

Thank you for taking the time to leave us a review!

Valutata 3 stelle su 5

Easy to inter the information but the…

Easy to inter the information but the price a little bit expensive for one day and I hope they add new forms.

23 maggio 2024
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Risposta di CVHelp

Hello,

Thank you for sharing your feedback with us. We're glad to hear that you found it easy to enter information into our platform. Regarding the pricing, we understand your concern and appreciate your input. We're constantly reviewing our pricing structure to ensure it offers the best value for our users.

We also appreciate your suggestion to add new forms. We're always looking for ways to improve our platform and will definitely consider adding new forms based on user feedback.

Valutata 3 stelle su 5

Beware of the Monthly Charge

In terms of the CV writing CV help is very good with a good choice of templates and also templates for writing a covering letter.

What is sharp practice is the fact that if you let your subscription renew automatically, they will charge you £17.90/month to keep it going. However, when you go to cancel the subscription before getting automatically charged this, they give you the offer of a reduced rate of £3.00/month to stay on. If they had said it would cost this amount every month in the first place, I would have considered staying on but this sharp practice has put me off CVHelp now completely.

16 maggio 2024
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Risposta di CVHelp

Hi,

Thank you for sharing your feedback with us. We're glad to hear that you found our CV writing help useful and appreciate the variety of templates available.

We apologize for any frustration caused by our subscription renewal process. We understand your concerns and take them seriously. Your feedback will be considered as we strive to improve our billing practices and transparency.

If you have any further questions or concerns, please don't hesitate to let us know. We value your input and hope to have the opportunity to improve your experience in the future.

Valutata 5 stelle su 5

Quick response to request

Had a question at 9pm UK time and logged onto chat. Immediately answered and sorted out my request.

7 maggio 2024
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Risposta di CVHelp

Saludos,

¡Gracias por compartir su experiencia con nosotros!

Valutata 1 stelle su 5

AVOID AVOID AVOID

AVOID AVOID AVOID
words cannot describe how absolutely devastated I am right now. I took out a subscription in 2021 for £3, called up to cancel it a month later and since I never received an email from them I assumed it had been successfully cancelled. in the past 3 years they have sent me 0 emails about my account. not a single one.
I recently got online banking and have found that they've been charging me £17.90 ever since march 2021. absolutely gutted!
I rang them this morning to ask for a refund and was basically told it was "tough" but he could give me a refund of £8..... for the entire 3 years! He even told me I could reactivate my account for £3 a month, the cheek!
Was able to escalate it to another department and have to wait 2 days for a response, not very hopeful.
to top it all off I never even got a job with that CV I made with them :(

Please save yourself the trouble and find somewhere else to get a CV template, learn from my mistake and avoid CV help UK!!

1 maggio 2024
Non scritta su invito
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Risposta di CVHelp

Hi,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have refunded you the requested amount as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your end. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

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