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Scopri cosa dicono le persone

Valutata 5 stelle su 5

This week I experienced support above and beyond the call of duty from the Accounts Team at CTT Group. I needed some important assistance from them fairly urgently and Zakaria bent over backwards to h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have undertaken several training courses and webinars with the team at Countrywide, most recently on the life cycle of a trust. Those delivering the material consistently demonstrate a deep subject... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We have worked with Countrywide for a number of years and requested 1-2-1 training on a couple of products. The training delivered by Spencer was specifically aimed at our company and to the level o... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

A lively, friendly welcome. Nice informal day. Good location. Nice hotel (just, randomly not enough toilets beside a meeting room). Content-wise, I would have liked some insight into softwar... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

Scritti dall'azienda

Multi-disciplinary support for the UK's professional advisor community.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

171 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

What a fantastic company to work with

What a fantastic company to work with! They have incredible knowledge, and the atmosphere is welcoming and professional.

13 febbraio 2026
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Risposta di CTT Group

Thank you so much for your kind words David! We are glad you had a great experience with us.

Valutata 5 stelle su 5

Fabulous Conveyancing

Having just sold my Late Mother’s House & have to thank CTT Law & especially Charlie Foran for all the conveyancing work that she had to undertake as we had an extremely difficult buyer who wanted so many questions answered on the property as it’s quite an old house & the land has a lot of history that needed a lot of search. There were many title deed documents to go through with further research to come up with informed answers for the buyer. This demanded paitence, diligence, careful research & Charlie aced everything in a professional & meticulous manner. Paitence was the keyword here as the conveyancing was nearly 7 months long but she stuck to her guns & we came out successfully exchanging contracts & completed the sale. I had regular updates throughout & we got on well as a team as I had to provide a lot of details when I used to live at the property as a child.
Charlie is a true professional & I would definitely recommend her at a heartbeat if you are looking for a quality conveyancer whose efficient, approachable & gets results.

11 dicembre 2025
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Risposta di CTT Group

Thank you for your positive review. We are delighted that our service met your expectations. Your feedback was shared with Charlie, and she was thrilled. Thank you!

Valutata 4 stelle su 5

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Mysti

⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Mysti – CTT
I would like to extend a big thank you to Mysti from CTT for the excellent training she provided me on the use of the Legacy Software.
Mysti’s teaching style is clear, patient, and incredibly supportive. She explained everything step-by-step, ensured I fully understood each feature, and made the entire learning process smooth and enjoyable. Her deep knowledge of the system and her willingness to go the extra mile truly made a difference.
I’m now much more confident using the Legacy Software, and that is entirely down to her guidance.
Thank you, Mysti, for your professionalism, expertise, and exceptional training. Highly recommended!

3 dicembre 2025
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Risposta di CTT Group

Thank you for taking the time to leave us a positive review! We are happy that Mysti provided a great training experience, and are thrilled to know that you feel more confident in using the Legacy Software.

Valutata 5 stelle su 5

First chance for face to face

This is the first chance I have had for some time to be able to put humans to names and faces on zoom. Yes we meet a lot of people over a short period of time but it was still valuable in the building of a long term relationship. I look forward to other opportunities to meet again in the near future.

14 novembre 2025
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Risposta di CTT Group

Thank you for taking the time to leave a review. We are glad to know that you were able to connect with our team, and are happy to hear that the meeting was meaningful and valuable for you.

Valutata 5 stelle su 5

CTT Live

CTT Live - What an amazing event, well done team. It is so nice to get out of the office and meet people again.
What a really informative and inspiring event, looking forward to the next one.

14 novembre 2025
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Risposta di CTT Group

Thank you so much for the great feedback! We are glad you enjoyed the event.

Valutata 5 stelle su 5

Exceeded my expectations

I received great service from the processing team—Chris and George were especially helpful with a land registry query. They exceeded my expectations by providing a clear and effective solution within 24 hours. Their efficiency and professionalism made the entire process seamless. Highly appreciated!

2 ottobre 2025
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Risposta di CTT Group

Thank you for your positive review. We are pleased that our service exceeded your expectations - we aim to keep delivering quality every time. Your feedback has been shared with the team, and it made their day!

Valutata 5 stelle su 5

Katie from the Partnership Team is…

Katie from the Partnership Team is brilliant. She knows the client management and legal processing side extensively.

18 settembre 2025
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Risposta di CTT Group

Thank you for your positive review. Knowing our efforts made a difference for you makes everything worthwhile. Your feedback will be shared with the team. Thank you!

Valutata 5 stelle su 5

Sadly my mum passed away and I…

Sadly my mum passed away and I struggled with probate.
CTT group were recommended to me.
Paris Hollinsworth handled our case, with care, clear communication and efficiency we were really pleased with how she dealt with everything.
Probate is never an easy thing to go through and took a while due to issues beyond our control, but I would highly recommend CTT group if anyone is struggling

15 settembre 2025
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Risposta di CTT Group

Thank you for taking the time to leave a review. We are so happy we could deliver the experience you hoped for during a difficult time. Your feedback will be shared with the team - thank you.

Valutata 5 stelle su 5

Vicky who came to my assistance.

Vicky (Partnership Dept) who came to my assistance could not have been more helpful. She showed great patience, caring, and a thorough professional knowledge of Countrywide's product's. She also took a great deal of time explaining how to get the best out of Countrywide's software. I feel she is a great asset to Countrywide's professional staff.

11 settembre 2025
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Risposta di CTT Group

Thank you for taking the time to leave us a review. We are thrilled to hear your positive feedback. We will share this with the team. Thank you!

Valutata 2 stelle su 5

unimpressed except for Nisah


I wanted to send a message to complement you on one of your staff, Nisah Begum‑Firdous. We've had a completely nightmare time dealing with your company, to be honest. Our house sale has been held back for months due, in large part to your incompetence. A lot of money, time and stress have been used up in waiting for documents from you which should have been sorted out and sent a long time ago. We have left repeated messages and been assured we would be contacted when we weren't, we have been told documents would be with us shortly, which never came.
However, thanks to Nisah, things are now sorted out and, I wanted to tell you how pleased we have been with her and her service, she is the best member of staff we have dealt with, she actually got back to us when she said she would and, sorted problems out for us as quickly as she could.
I hope this message gets through so she can be complemented for her brilliant service. 2 stars for countrywide but five for Nisah!

15 agosto 2025
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Risposta di CTT Group

Thank you for taking the time to leave us a review. We are very sorry to hear that your experience fell short of expectations, and we thank you for bringing these matters to our attention. In order to resolve this promptly, please contact our Client Care Team at clientcare@ctt-group.co.uk. We are also very grateful for your feedback in relation to our Conveyancing Team - thank you.

Valutata 5 stelle su 5

Top Service From George Mathison of the Probate Department

Following the sad death of my colleague's brother as introducers to Countrywide we reached out to them to assist with the probate. Through the process we unfortunately experienced some difficult and unforeseen circumstances. George Mathison's prompt responses on email and his availability to talk to the executors and myself on the phone was invaluable at solving these challenges. If George was not in the office Chad Nagra and the rest of the probate team helped us with equal efficiency. The estate has now been settled and the family and I are very grateful for the 5 star service we received and have to give particular credit to George, he could not have helped us any better.

8 agosto 2025
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Risposta di CTT Group

We are thrilled to hear your positive feedback. Thank you for taking the time to share your review.

Valutata 5 stelle su 5

Fantastic service from start to finish

I contacted the estate planning team to help with an issue which turned out to be more complicated than I initially thought it would be. Abbie was brilliant, she took time to call me and explain everything over the phone and then followed up with an email, so that I could relay her comments to my client. As someone new to the industry to have Abbie and the estate planning team as a resource for help and guidance is incredibly reassuring. The time spent looking into everything and then explaining it to me was so valuable and is why I've already referred someone else to use the CTT legacy software.

20 giugno 2025
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Risposta di CTT Group

Thank you for your kind feedback. We truly appreciate you taking the time to share your experience with us.

Valutata 5 stelle su 5

Yesterday i spoke with Abbie Fellowes…

Yesterday i spoke with Abbie Fellowes regarding a case and she was so helpful! Abbie always finds time to help me talk through any case and yesterday was no different. She is an absolute star and the team at CTT are lucky to have her!

17 giugno 2025
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Risposta di CTT Group

We are grateful for your positive feedback and appreciate you taking the time to leave a review. Thank you.

Valutata 5 stelle su 5

Lovely Company

The support from the staff has been excellent and the software system has been updated with many more features.

We are happy to be onboard with CTTC
Thank you

11 giugno 2025
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Risposta di CTT Group

We are thrilled to hear your positive feedback - thank you for taking the time to share your review.

Valutata 5 stelle su 5

Exceptional Support and Expertise from…

Exceptional Support and Expertise from the Technical Team

In our industry, it quickly becomes clear that no two families are the same, and neither are their planning needs. The technical team consistently provides expert guidance, tailored advice, and most importantly, reassurance and peace of mind for the clients we serve.

Special thanks to Will Chiles, Spencer Tattam, Jonathan Maskew, and Vicky Tidder for their support and professionalism. Their knowledge and responsiveness make a real difference.

6 maggio 2025
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Risposta di CTT Group

We are so pleased to hear your positive feedback. Thank you for taking the time to leave us a review.

Valutata 4 stelle su 5

A well organised and structured course

A well organised and structured course, learned so much and feel more confident in my own approach to estate planning. I will certainly be attending more courses in the future.

8 aprile 2025
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Risposta di CTT Group

We are so pleased to hear your positive feedback. Thank you for taking the time to leave us a review.

Valutata 5 stelle su 5

Superior knowledge and expertise

I have over 18 years experience working in the Estate Planning sector and I was blown away by the depth and breadth of knowledge of the Countrywide Team. It was very evident to me that their level of expertise and understanding of how to help families protect and manage bloodline wealth was far superior than any other company I had worked with in the past. Would highly recommend - especially for Business owners, Landlords and High Net Worth individuals or anybody who is genuinely serious about preserving and growing family wealth for their future generations.

8 aprile 2025
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Risposta di CTT Group

We are so happy to hear your positive feedback, thank you so much for taking the time to leave us a review.

Valutata 5 stelle su 5

Invaluable help and advice

Abbie within the estate planning team has been working with me on a case with some complicated areas around EPAs and LPAs, her knowledge, advice and support has been invaluable

13 marzo 2025
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Risposta di CTT Group

We are so pleased to hear your positive feedback. Thank you for taking the time to leave us a review.

Valutata 5 stelle su 5

Very good service

Very good service. Especially the Partnership Team. Happy to recommend to anyone I deal with.

11 marzo 2025
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Risposta di CTT Group

We are so pleased to hear your positive feedback. Thank you for taking the time to leave us a review.

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