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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Awful experience. I chased up my order after 7 days with no update, and they just replied that we sent it now. And now the item arrived damaged, and they are not even paying for the postage for the re... Leggi di più

Valutata 5 stelle su 5

I don't normally leave a review, but after the best weekend ever spent at CS Watersports, Weymouth I felt I should. The 2 day Kitesurfing course, with Diogo giving 1-2-1 tuition couldn't have been... Leggi di più

Valutata 1 stelle su 5

Placed an order online, paid for next day delivery which didn’t arrive. Followed up multiple times by email, phone, online messaging and not a single response by 2 weeks later. Finally, after... Leggi di più

Valutata 5 stelle su 5

Purchased hoodie and some t’s. Website very easy to navigate and all sizes and options were available. Super pleased with my purchases and quick delivery. Craig was super helpful as I had query regar... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per sport all'aria aperta
  2. Negozio di abbigliamento activewear
  3. Negozio di abbigliamento
  4. Negozio di abbigliamento sportivo
  5. Negozio di costumi da bagno

Scritti dall'azienda

A Premier Watersports Store bringing you all of the latest products from the biggest brands! With over 75 years experience within the team you can be assured you are in safe hands when speaking with us and choosing the best product to suit you. Un-matched pricing and satisfaction guaranteed.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

32 recensioni

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Nessuna traccia di inviti alla recensione precedenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(32)

14 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Awful experience

Awful experience. I chased up my order after 7 days with no update, and they just replied that we sent it now. And now the item arrived damaged, and they are not even paying for the postage for the return, and now they are not even updating on the collection.

27 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

2 Day Kitesurfing Course

I don't normally leave a review, but after the best weekend ever spent at CS Watersports, Weymouth I felt I should.
The 2 day Kitesurfing course, with Diogo giving 1-2-1 tuition couldn't have been better.
Starting with all key safety points, trainer kites to get a feel, body drags across the bay, how to re-launch the kite when in the water ( did that a lot !! ), to attempting to stand on the board...
I will be back for more :-)

12 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not order off these guys

Ordered a wetsuit for Xmas of these guys on the 9th December and a week later still nothing. Emails sent with no response having to get VISA to deal with them. Don't answer emails , phone number is bulls##t and isn't even in the right area code for their address. Their customer service chat is fake as well.Should have done my home work on these guys before ordering. Stay away people you have been warned.

9 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently purchased an 8m Reedin…

I recently purchased an 8m Reedin Hypermodel from CS Watersports, and I couldn’t be happier with the whole experience.
From start to finish, everything was seamless –I was hooked up with a demo on the kite at Portland Harbour before pulling the trigger on the purchase. Craig walked me through some other options too which was very helpful as this was a big purchase for me.

Craig clearly knows his stuff and is passionate about the sport (being an ex British freestyle champ!) which gave me confidence in my purchase.
The kite itself is the nuts, but what really stood out was the service – they went above and beyond, making sure everything was spot on, that I was comfortable with the gear I was getting and more importantly that the gear was right for me.

I’ll definitely be coming back for future gear, and I wouldn’t hesitate to recommend CS Watersports to anyone looking for top-quality equipment and genuinely excellent customer service.

27 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Good value second hand gear and…

Good value second hand gear and customer care.

I purchased a used Reedin kite from Craig after a kitesurfing lesson from him. The lesson was really useful and helped massively with my progression.
The used Reedin kite was just as described and Craig definitely under sold it! The kites are awesome.

Would recommend a lesson with Craig and his crew to anyone. They are all very knowledgeable and very friendly.

12 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

No hassle, good advice

Ordered some equipment from CSWatersports and it came with no hassle in a couple of days. Gave me some good advice on what kind of kit i should be getting too.

13 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly recommneded

Ordered a new harness from Craig at CS watersports. Transaction was so easy and straight forward with next day availability ready for kiting on the weekend!

11 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Stay away

Stay away
Placed an order end of June. Was promised turnaround within a few days. 2 Weeks later still no sign of tracking code. 4 emails remained unanswered. Had to charge back through Amex. 4 weeks later someone reached out to 'complete' the order.

30 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Fast delivery and great price.

After buying some new kites, i decided a new harness was required to finish my spending spree. Ordered online from CSwatersports and it arrived in a couple of days. Excellent service and the best price i could find anywhere.

28 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service at a great price

Recently purchased 2 wingfoil kits from Craig.
Craig did us a cracking deal and hand delivered the kits to my door, he is very knowledgeable and goes out of his way to ensure the customer gets what they want.

27 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

They stall you til you can't get money back.

Please don't order from these guys. Ordered a foil bag which was 24" not 30". I couldn't call them. All 3 number options never get picked up. Left numerous messages, and never got a call back. Ended up using the live CHAT, which must be WhatsApp! By this point I was 6 days in. On chat they said there was another bag, but it wasn't thick enough for my use. I posted bag back the same day. They reckon it arrived 17 days after initial purchase. Site states 14 days but I thought this was from arrival. They won't give me my money back and only offered a credit note. Steer well clear if there's a chance you may wish to return.

5 dicembre 2024
Non scritta su invito
Logo di CS Watersports

Risposta di CS Watersports

Hi Stuart, thanks for your review and we apologise you disagree with our terms and conditions, but it may be a little more helpful for other customers to add some timelines and conversation had with us to add some context.

Your original purchase was from us on Monday the 18th of November.
We then received a phone call from you on the 26th November where you explained that the board bag was in fact too narrow for the board you have and needed something that was 30 inches wide. We asked that you sent us an email so that we had the dimensions of your board so we could give you the best options for protecting your board.
You then followed up with the requested email on the 26th of November as requested.

We then spoke with you again on the 1st of December via our online chat, sadly there was a bit of a delay as we had been out of the office visiting suppliers etc, but we did come to a conclusion that the Ion Core board bag would be a good fit for your board.
You then informed us that you would return the board bag, which arrived back with us on the 5th of December, 16 days after your order and 15 days after delivery, meaning as we explained on our online chat was outside of the 14 day return period, so not eligible for a refund only a store credit note.

Which even after you being continuously abusive and threatening towards a member of staff, who doesn't deserve to be treated this way when only following company procedures, we sent over your credit note immediately.

You have since harassed other customers on social media, even though we have stuck to our terms.

We apologise that you feel this way, but we have had no issues with this in the past.

If you would like to discuss this further, then please don't hesitate to contact us via our online chat or email address. One of the team will be happy to help, but we will not tolerate any further abuse towards our staff.

Regards

CS Watersports

Valutata 1 stelle su 5

Unfulfilled order and no communication

Placed an order online, paid for next day delivery which didn’t arrive.

Followed up multiple times by email, phone, online messaging and not a single response by 2 weeks later.

Finally, after commenting on their Twitter / X page they gave me a refund but still didn’t contact me or offer any explanation.

27 novembre 2024
Non scritta su invito

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