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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Whenever I need equipment for a photo shoot, CSI is always the first place I look. Their staff is incredibly helpful, accommodating, and responsive. They will answer all of your questions and have bee... Leggi di più

Valutata 5 stelle su 5

Our production company requires a constant turn around of high level equipment in a pinch. CSI has always been great with accommodating our production needs with that personal touch you don't usually... Leggi di più

Valutata 5 stelle su 5

I had to cancel an order which included a delivery/pickup fee. The auto-generated cancellation email included the rental charge, but not the delivery fee. Minutes later, before I could finish an ema... Leggi di più

Valutata 5 stelle su 5

We have chosen CSI rentals to fulfill all of our equipment needs. Their equipment is always on point and after nearly a decade of relationship we have never encountered a more professional, courte... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di articoli per la fotografia
  2. anche in
  3. Negozio di elettronica

Informazioni fornite da varie fonti esterne

CSI Rental in Manhattan And Brooklyn featuring Pro Digital, Video and Cinema Cameras, Digital Backs, Lenses, DSLR HD Video and Cinema Rigs, Strobe Lighting, HMI, Tungsten, Kino Flo, LED, Grip and Production Equipment, Location Truck Packages, Photo and Video Expendables sales, Geared towards a user friendly atmosphere understanding your needs and will help you choose the right equipment within your budget for a successful photo video shoot. Rent with confidence for best rates and service, Locations in Manhattan New York City and Williamsburg/Bushwick Brooklyn NY.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

239 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,8

Tutte le recensioni

(239)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Miscommunication of Epic Proportions?

I rent only a few items from these guys, ask if I need to put any money down and they tell me on multiple phone calls that I do not seeing as I'll be paying with a credit card. They failed to mention, however, that the credit card needed to have enough available for the $2,500 insurance deductible to be put on hold in the case of busted equipment. They didn't mention this until I was a full state away going to set with my actors and holding my DP and Producer up there. Also, being a student, not being told about needing a line of credit that large can be quite problematic as some of us aren't approved for or don't want the burden of cards that large. In addition to their awful ability to communicate the full reality of how their system works, they also claimed I was not listed with the insurance. My program coordinator had to send it out twice before these nimrods got it together and realized I was, as a matter of fact, approved even though they had an up to date list in the first place. The fact that I even had to pay these cretins for anything after an hour of back and forth phone calls between departments and asking for favors for a credit card that also needed ID approval and had to be filled out on their archaic form system is just salt on the wound. CSI needs some Crime Scene Investigation because there is some serious blood on the walls there from the employees banging their heads trying to figure out how to spell customer service, let alone know how to actually do it. I will never be dealing with them again and if you're a student, do what's good for you and don't even begin to.

4 aprile 2016
Non scritta su invito
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Risposta di CSi Rentals

Sorry to hear about your experience, I would like to assist you with this matter and make sure you are satisfied, Please always contact our customer service direct at customerservice@csirentals.com where our professionals are here to assist with any issues.

Valutata 5 stelle su 5

Like family!

Everytime I rent with CSI they treat you like family. They even offer recommendations when they see some blind spots on your order. I would recommend them to all filmmakers and production personnel.

26 marzo 2016
Non scritta su invito
Valutata 3 stelle su 5

Hit or Miss Customer Service

I've been renting from CSI for over 5 years. CSI generally gets the job done and provides what I need. Some people there work extra hard to give you what you need and answer questions. And some customer service reps bristle with every request as though you are asking for extraordinary things. I've had mixed experiences. I rent from them for their convenience. Generally it's fine.

25 marzo 2016
Non scritta su invito
Valutata 5 stelle su 5

Great rental

I was a first time customer: the process was super easy, quick. The lens I rented was in great condition. I could not be happier and will absolutely be a repeat customer!!!

3 marzo 2016
Non scritta su invito
Valutata 5 stelle su 5

Great People, Great Range of Rentals

CSI Rentals is my go-to place for camera/shoot equipment rental. They have the latest equipment so that I can test it out (such as the Sony A7SII and DJI OSMO camera) and are always helpful making sure I rent everything I will need for a shoot. They will throw in a hand truck when my gear is too much to carry--just great helpful and knowledgeable service...along with great prices. As with many rental houses, their weekend rate is GREAT--letting you rent from Thursday 3p to Monday morning for a one day rate.

2 marzo 2016
Non scritta su invito
Valutata 5 stelle su 5

A breeze!

So easy to work with! I placed an order very, very last minute the night before and it was ready to go in the morning when I arrived!

29 febbraio 2016
Non scritta su invito
Valutata 5 stelle su 5

Very professional

Renting was easy. I appreciate the professionalism of the staff. They clearly care about their work and their customers.

18 febbraio 2016
Non scritta su invito
Valutata 4 stelle su 5

I love renting from CSI.

Great gear, good value for the price, organized, on schedule. If you're lucky you'll get to watch the staff bicker with each other about political issues. It's quite entertaining.

5 febbraio 2016
Non scritta su invito
Valutata 5 stelle su 5

Great Place to Rent Film Equipment

CSI is fantastic. Their prices are reasonable and they always seem to have everything I need. They don't make you put down a ridiculous deposit to rent equipment which makes it feasible to use items for shoots that you potentially can;t afford to buy. The staff is always nice and helpful too. I will only rent from CSI in NYC.

2 febbraio 2016
Non scritta su invito

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