Without a doubt, this is the best cruise agency I had dealt with. From initial enquiry to booking, it was effortless. Information and quotation was provided instantaneously and easy to under... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Our agent, Kat Logan, has been absolutely amazing! She quickly responds to all of our requests and promptly answers any questions we may have. She always provides helpful insights and suggestions ab... Leggi di più
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Kat Logan made the booking process so smooth. She was very prompt responding to my emails and ensuring the best possible deal for what is my first time cruise.
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Justin Lubrig from Cruiseabout makes my booking experience great. Nothing is too much trouble for Justin. He always replies to my queries in a very timely fashion either by way of a phone call or ema... Leggi di più
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Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.
Informazioni di contatto
275 Grey Street, 4504, South Brisbane, Australia
- 1300 052 966
- cruiseabout.com.au
4,9
Eccellente
359 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Care taken with the booking process
Great care was given to make sure that our needs were met, then plans were altered with the war in the middle east , this was done with expert care
25 aprile 2026
Risposta di Cruiseabout
Carolyn, when travel plans change for reasons outside anyone's control, having someone in your corner makes all the difference. Really glad our team could take care of that for you.
Cruise booking
We are so happy with both representatives of your company who helped us book a future cruise and also helped a family member book a surprise cruise for her partner. The booking experience was great thank you.
24 aprile 2026
Risposta di Cruiseabout
Thank you, Lynette. Helping two families plan their cruises in one visit, one of them a surprise for someone special, is exactly the kind of day our team loves. We're so glad we could be part of it.
Effortless Booking
Our cruise consultant was so helpful and really listened to us. Amber made the booking process so effortless.
19 aprile 2026
Risposta di Cruiseabout
Thank you, Lynette. When a consultant really listens, finding the right cruise becomes effortless. We're glad to hear Amber made that happen for you.
Barbara Johnson covers all my queries…
Barbara Johnson covers all my queries and I feel extremely grateful and confident with her sorting my travel needs
I’m happy to recommend her
Thanks heaps Barb
23 aprile 2026
Risposta di Cruiseabout
Confidence and gratitude in one review. Barbara will love reading this. Thank you for taking the time, Margaret and Gary.
Booked our next cruise!
Lara spent a great deal of time with us, exploring all of our options, and finding us the best cruise that suits our dates and expectations for early next year.
21 aprile 2026
Risposta di Cruiseabout
Thank you, Dianne. Taking the time to explore every option until the cruise genuinely fits is what Lara does best. Early next year is going to be worth the wait.
Risposta di Cruiseabout
Prompt and informative is a great combination, Doug. Thank you for sharing this.
Great staff really no there stuff
19 aprile 2026
Risposta di Cruiseabout
Real cruise knowledge is what sets our team apart. Thanks for noticing, Adrian.
Tracey was amazing
Tracey was amazing! Absolutely on everything and came back to you quickly!
19 aprile 2026
Risposta di Cruiseabout
Crissy, when someone gets back to you quickly and stays on top of everything, that's Tracey. Thank you for sharing this.
Excellent value
Once we spoke to our consultant Toral, things were great. Email enquiries were ignored, it appears you need to ring them. Toral has been more than helpful and the entire package is excellent value.
15 aprile 2026
Risposta di Cruiseabout
James, we're really glad Toral could turn things around and deliver an experience worth five stars. Your feedback on email response times is noted and appreciated.
Nothing was any trouble for Danny…
Nothing was any trouble for Danny Godden. Great service.
12 aprile 2026
Risposta di Cruiseabout
Ray, that attitude is exactly what great service looks like. Danny will be pleased to hear this.
Mallory at Mornington was very helpful…
Mallory at Mornington was very helpful foe our booking.
9 aprile 2026
Risposta di Cruiseabout
We're pleased to hear Mallory from our Mornington store made your booking feel straightforward, Ted. Thank you for sharing this.
A great experience
Michelle was very approachable and very helpful. She was clear with her advice and answered our questions thoughtfully and thoroughly both orally and in writing (emails). Nothing was too much trouble for her. Thank you Michelle. Olga
9 aprile 2026
Risposta di Cruiseabout
Thank you, Olga. What a wonderful reflection of Michelle's care. Clear advice, thorough follow-through, and always happy to help, that's exactly the experience every Cruiseabout customer deserves. We hope you have an incredible cruise ahead!
EXCELLENT CUSTOMER SERVICE
I HAVE BEEN IN COMMUNICATION WITH CRAIG ANDERSON FOR A CRUISE AND IT WAS SO EASY TO TALK AND BOOK WITH HIM. THE PROCESS WAS SIMPLE AND CARE FREE
7 aprile 2026
Risposta di Cruiseabout
Thank you, Ged! Carefree and simple is exactly how booking a cruise should feel. Craig made what can feel like a big decision genuinely easy. We hope you have an amazing time on board!
Mallory was great to deal with
8 aprile 2026
Risposta di Cruiseabout
Thank you, Judy! Mallory loves what she does and that comes through in every conversation. We hope you have a wonderful cruise ahead!
All arranged by Sanna
All arranged by Sanna, she was extremely helpful, everything was arranged professionally and seamlessly.
7 aprile 2026
Risposta di Cruiseabout
Professionally and seamlessly. That's exactly the standard Sanna holds herself to. Really glad it came through so clearly, Craig. Enjoy your cruise!
First Time Cruising…
This is the first time I have booked a cruise
It was such an incredible experience
Toral took care of everything from booking the cruise, flights, additional hotel bookings and even the organization for the application for travel insurance
Toral took all the work and worry away from me. I can't thank Toral enough.
3 aprile 2026
Risposta di Cruiseabout
Flights, hotels, travel insurance and the cruise itself. Toral handled it all so Vicki didn't have to worry about a thing. We're so glad it made your first experience feel effortless. Here's to many more to come!
Great service
Great service Answered phone quickly from an office at mermaid beach and discussed what our budget was and where and when we wanted to cruise
2 aprile 2026
Risposta di Cruiseabout
A quick answer and a real conversation about what you actually want from your cruise. That's exactly how our Mermaid Beach team approaches every call, Julie. We hope you find the perfect cruise for you!
Fantastic Customer Service from Cruiseabout - wouldn't use anyone else!
We’ve had a fantastic experience with Cruiseabout. The customer service was excellent from start to finish, making the whole booking process smooth and stress-free.
A special mention has to go to our travel agent Debs, who was absolutely wonderful. We’ve used her before and once again she went above and beyond - knowledgeable, responsive, and genuinely invested in making sure everything was just right for us. It’s so reassuring to work with someone you trust and who takes the time to understand what you’re looking for.
We wouldn’t hesitate to recommend Cruiseabout, especially if you’re lucky enough to work with Debs. We’ll definitely be using their services again!
2 aprile 2026
Risposta di Cruiseabout
Lisa, this is wonderful to read. Debs builds that kind of trust by genuinely taking the time to understand what each customer needs and it clearly shows. We're so glad to have you back and we can't wait to help you plan the next one!
Fiona has been amazing with our booking…
Fiona has been amazing with our booking .. Smooth process so far
2 aprile 2026
Risposta di Cruiseabout
Smooth so far is a great sign, Kelli. Fiona will make sure it stays that way all the way through. Enjoy your cruise!
Excellent Consultant - Leila Gear
I found our consultant so helpful and excellent for organising our cruise. The price was also highly competitive. Nothing was too much trouble and an optional insurance quote was provided in case we needed it.
2 aprile 2026
Risposta di Cruiseabout
Cortina, really glad Leila could make the whole process feel straightforward. Going the extra mile on things like insurance options is exactly what our advisors are here for. We hope you have a wonderful cruise!
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