Crisp Sheets Recensioni 593

TrustScore 4.5 su 5

4,3

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Such a fan of Crisp Sheets and have exclusively used them for around seven years now. Only thing I’d say for the dark brown Americano shade, it looks quite cheap and very noticeable with the same stan... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Overall great experience. Menu buttons could have been designed a bit larger; and a visible icon for the account (top right corner, for instance). When it comes to the product range, it's rich and suf... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Dekbed hoes is prachtig, kleur is zoals afgebeeld en kwaliteit is top. Communicatie en levering is betrouwbaar. Ik ga binnenkort een tweede dekbedhoes bestellen) en ik ben eigenlijk best kieskeurig in... Leggi di più

Valutata 5 stelle su 5

Love Crisp sheets; we’ve been sleeping underneath them for years now, and keep buying them. It’s a high-quality product and the sheets remain nice for a couple of years even when washing them on a wee... Leggi di più

Dettagli dell'azienda

  1. Negozio di biancheria da letto
  2. Negozio di lenzuola

Scritti dall'azienda

We spend a quarter of our life in bed. We believe a bed should be the highlight of your bedroom; a reflection of taste and personality with the comfort of a crisp and freshly made bed. Our signature Crisp bedding is made from seersucker cotton, which ensures the fabric stays 'Crisp' and keeps a ‘fresh made bed’ feel at all times with no required ironing. Do you prefer soft bedding? The Smoothy bedding will be the best choice for you. Crisp Sheets Smoothy is made from 100% organic cotton satin. The power of Tencel™. This fabric has many benefits, not only is the material 100% natural and plant-based, it is also super comfortable and temperature regulating. Crisp Sheets bedding is sustainably packaged and plastic free.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

593 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 38% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 1 stelle su 5

The company was unable to deliver my…

The company was unable to deliver my order, constantly postponing updates from their side. In the end, I never received my item. The communication with their service was terrible. I had to write multiple emails to get any response. I am very disappointed with this experience.

20 dicembre 2024
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Risposta di Crisp Sheets

Hi Natasha,
Thank you for your feedback, and we're truly sorry for the inconvenience you've experienced. We understand how frustrating this situation has been, and we sincerely apologize for not receiving your order. In our email exchange, we offered multiple solutions and explained the lack of updates from DHL to us about the investigation of your package. We have shipped your order on time, only DHL ended up losing your parcel which we deeply regret. Packages do get lost from time to time, but as a company we unfortunately do not have control over this and therefore offer a suitable solution after a closed investigation. We are sorry that this is how you experienced the situation. Once again our apologies for this inconvenience.
Kind regards, The Crisp Sheets team

Valutata 5 stelle su 5

A duvet i will never get rid of

I recently bought the 240x220 down duvet and the crisp sheets in americano. ive been sleeping in linen sheets for years and the cotton is definitely not super soft at firs but looks amazing (and gets smoother in time), it's nice to have another texture in the room and the dark colour adds such a sense of calm. it's always tricky to tell which colour exactly you are getting but i am quite happy!
and the down duvet is to die for– perfect size for a single person or to share with a partner. no more terminal fetal position to cover the entire body, even with my legs spread out i can tuck the duvet easily under my feet while having it pulled up to my ears. i found it essential that the brand uses recycled down, otherwise i would have never invested in bedding like this. the duvet is really soft and puffy and looks luxurious and inviting on my bed, if i had had the money years ago i would have bought it sooner! it keeps me really warm during the cold winter, i hope it'll be just as nice when summer comes along.

28 novembre 2024
Valutata 1 stelle su 5

Poor quality

Poor quality

Ordered pillowcases, and washed them once conform the instructions.
After washing once, the sateen pillowcases were completely faded, and pilled.
I didn't expect this for the price I paid for this product! Very bad price quality ratio.

28 novembre 2024
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Risposta di Crisp Sheets

Beste Anouk,

Wat vervelend dat dit is gebeurd. Zojuist hebben we je een mailtje gestuurd, zodat we dit zo snel mogelijk kunnen oplossen!

Met vriendelijke groet,
Team Crisp Sheets

Valutata 2 stelle su 5

Unfortunately I'm not satisfied! Shame as the designs are unmatched...

I own two complete Sateen Tencel sets from this brand. While the colours and the design are super nice and can't be found like this anywhere else, I’m not too sure about the quality and the whole concept unfortunately. I feel like Tencel as bedsheets is completely overhyped. Crisp Sheets claim that the sheets are anti-bacterial and won’t get dirty as easily as other fabrics. The tencel sheets have been in use for eight months now and I feel like rather the opposite is true, they get greasy and very smelly very easily even though I’m someone who doesn’t sweat much and I have never experienced this with any other bedding before. For example: I own a percale set from a different brand which I bought over ten years ago, they are very easy to clean (can be washed on up to 60 degrees which I feel is much more hygienic than the max of 40 degrees for Crisp Sheets’ tencel bedding), do not have one scratch even though have been used very often and they never smell when I take them off. I They also cost me about 1/3 of the price of Crisp Sheets!! I don’t think that my Crisp Sheets stuff will last that long as the older set is already pilling and disintegrating. I wrote to the customer service about this, they gave me the option to send it back for free for a full refund but it wasn’t a good option for me as they don’t have this design anymore which I would have really liked to keep. When I told them this, I didn’t get an answer with any another solution (e.g. a full or partial refund - depending on the severity of impaired quality - or a discount which is usual in such cases).
What also bothers me is the same as what someone else wrote: Why do the pillow case and the blanket covers have different closing (overlap enclosure vs. buttons)? This doesn’t make much sense and I have to say for both I’d rather prefer a zipper anyway. In one pillow case I had a zipper sewn in because the pillow tends to fall out of the case even though the case should have the same measurements as the pillow (80 x 80 cm) which leads me to my next complaint: Their overall fit is not good, the stuff is too big for the measurements which are given! I have seen someone complain about this too.
The older set I bought about six months before the second one had threads hanging out all over, this shouldn’t be the case for bedding which costs 300€ for the smallest size…

5 gennaio 2025
Non scritta su invito
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Risposta di Crisp Sheets

Dear Jay,

Thank you for taking the time to share your detailed feedback with us. We’re truly sorry to hear that your experience with the quality and functionality of our product has not met your expectations.

Regarding the closures on the pillowcases and duvet covers, this is a design choice that is clearly outlined on our website and depicted in the product images. However, we understand that preferences vary, and we genuinely appreciate your input. Your feedback will certainly be taken into consideration for future designs.

Could you kindly provide your order number? We’re unable to locate your details in our system under the name provided and would like to resolve this matter as quickly as possible.
Thank you once again for your valuable feedback. It plays an important role in helping us improve, and we’re committed to delivering better products and services moving forward.

Best regards,
The Crisp Sheets Team

Valutata 5 stelle su 5

Kerstgeschenk

Ik heb een set cadeau gegeven aan mijn zoon een schoondochter en ze zijn dolenthousiast 😊. Ik
Vond het persoonlijk ook heel mooie kleuren en zo leuk dat knisperend gevoel
van de stof

25 dicembre 2024
Valutata 5 stelle su 5

Bestelling voldoet aan de verwachtingen

Vandaag (11 dagen na het bestellen) de hoeslakens ontvangen. De bestelling was zoekgeraakt bij DHL.
Verpakt in een mooie doos en met een leuke kaart erbij.
Hoeslakens zien er goed uit. Kleur komt goed overeen met wat ik verwachtte.
Hopelijk is het ook zo strijkvrij als beloofd.
Helaas kreuken de overtrekken enorm in de droger. Als je ze niet in de droger doet maar ergens overheen gooit om te drogen, is er geen kreuk maar wel gladde plekken op de drukpunten. Eigenlijk gaat het alleen goed als je het nat ophangt, helemaal uitgevouwen en met wasknijpers vastzet op de hoeken. Dat krijg ik niet voor elkaar in mijn huis e/of tuin. Helaas…

29 novembre 2024
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Risposta di Crisp Sheets

Hi Frederique,
Ons excuses voor de vetraging. Zoals we al aangaven in onze mail vanmorgen, heeft DHL het heel druk met de bestellingen van Black Friday (vorige week) en de feestdagen. Vandaar dat het verzenden langer duurt dan normaal.
Met vriendelijke groet,
Crisp Sheets Team

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