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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Creative Lighting is an absolute nightmare. They shipped me the completely wrong items, then turned replacement into a bureaucratic hellscape. Their products aren't even standard – every single ligh... Leggi di più

Valutata 5 stelle su 5

Ordered several bottle lights. Came in two parts, a bit confusing. One was slightly damaged during transport. The costumer service (Elsa en Freja) were very helpful and the faulty bottle light was r... Leggi di più

Valutata 1 stelle su 5

AAA ATTENTION!!! This company is a Chinese company masquerading as a Swedish designer company. They are based in China and have no association with Sweden! Everything is a lie. I paid 310,73 euros... Leggi di più

Valutata 1 stelle su 5

Bought lights from these guys and absolutely ghosted me. No correspondence, and not even a message sent for payment received, I'm still waiting for my solar lights and no delivery yet. I will get file... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione
  2. Consulente per l'illuminazione
  3. Produttore di articoli per l'illuminazione
  4. Grossista di articoli per l'illuminazione

Scritti dall'azienda

We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team


Informazioni di contatto

2,5

Scarso

TrustScore 2.5 su 5

312 recensioni

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Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This company is a scam.

They took a month to ship my order, which definitely did not ship from Europe, despite their claims of being a Swedish company. Then they claimed it was lost and they were going to ship it again, then went back on their word and said it was on the way, then claimed it was delivered when it wasn't. They simply ignore any request to cancel the order and get a refund and only reply to the messages they want to reply to. Horrible attitude and response times that take ages for products that are probably never actually shipped. Stay away from this company.

5 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Sweatshop in China

Sweatshop in China, acting like a Swedish company. Products are trash, and the so-called customer service is horsesh*t. Avoid at all cost.

2 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Faulty light

Faulty light, after a number of emails and ageeing that they would replace. the faulty light -they just ghosted me - Please DO NOT BUT from this Website

13 gennaio 2026
Non scritta su invito
Valutata 2 stelle su 5

Not as described. Con.

The lights that I received did not match the ones advertised on the web. The stand was smaller and not very practical. The solar panels are about half size advertised. When I complained I was asked to send them back to China! Eventually I advised the credit card company of the issues and they instigated a refund. CL are a con.

26 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Following weeks of back and forth they…

Following weeks of back and forth they agreed to a refund. Only to then make that process as complicated as possible.

Parts currently sat in chinese customs going back and they seem in no hurry to pick it up.

Failures at every level by a scam "swedish" chinese company.

21 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Locomotive Train Humidifier

Creative Lighting will deny you a refund when you never received your order in my case the Locomotive train. I received an email stating that my order was delivered checked my mail box nothing! Called my post office again nothing they said there records shows delivered but not in my mailbox. I've emailed Creative Lighting they will not refund a shipment I never received. I will not order from this company ever again! They're crooks and liars! I disputed with my financial institution creative Lighting sent the emails that even show that I had emailed creative Lighting looking for the shipment with only response from creative Lighting saying the order was delivered. My order NEVER made it to my mail box still even with the proof to my financial institution Im out of $112.90. If you want to donate your money then order from these crooks! Good luck getting whatever you order you MAY or MAY NOT get your order.

2 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Niet doen

Niet doen. Tuinspots op zonne-energie werken niet of nauwelijks. Opladen alleen in felle zon, in winter heb je er helemaal niets aan terwijl ze het dan juist zouden moeten doen. Gewoon Chinese goedkope troep.
Waarom ben ik hierin getrapt???

7 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam

Ville give dem 0 stjerne hvis det var muligt
Købte en lampe før jul, og sidder nu her d 29. Januar med intet andet end et tracking nummer jeg intet kan bruge til. Har skrevet til dem flere gange hvor de bare skriver tilbage at de kan se at PostNord allerede har pakken, men PostNord siger de ikke har modtaget noget fra dem. HOLD JER VÆK

29 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Suspicion de société frauduleuse

Ma fille a commandé un produit pour mon anniversaire le 29 décembre. Le 10 janvier elle reçoit un mail lui indiquant que le colis a été livré et réceptionné mais nous n’avons rien reçu. D’ailleurs elle s'était trompée et avait indiqué le nom de famille de son père à l’adresse postale de sa mère. Impossible donc pour le transporteur de déposer le colis dans la boîte aux lettres ! Mail au service client pour leur indiquer et demander un remboursement. Retour du service client identique au mail du 10 janvier indiquant que le colis a été livré et réceptionné 🤔
J’ai renvoyé un mail MAIS FRANCHEMENT, MÉFIANCE !!!!

29 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Broken/Unusable products

I have just unboxed the USB Charging Station, from this my latest order.
It is absolutely useless crap. The whole thing 'rattled' with loose, internal parts.
In addition, when I tried to plug-in the power lead, the socket itself broke away inside.
I am not even going to unbox the 'Easy-stick' Smart bar (from the same order), which is going straight into salvage, along with the USB Charging station, and the previous two items I bought. I cannot now trust your products. I will not be returning all these items because I do not want to take any risks with any replacements. Do not see any avenue to my receiving any monetary compensation, so I am writing-off this expenditure and putting the whole matter under the 'experience' heading, in my 'accounts ledger'. 
My recommendation is that everyone should avoid these shoddy and probably electrical dangerous I am not even sure that they conform to any UK electrical standards.
These products represent the 'low-end' of Chinese contraption, even though this company is, I think Swedish; you on are 'on the slide' Sweden.

26 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Half the order delivered and extremely slow shipping

I ordered 8 Circly Motion Lights on 29 November 2025 and didn’t receive the package until 19 January 2026, despite living in Denmark and the company presenting itself as Swedish.

The package only contained 4 lights instead of 8. I contacted customer support immediately and provided photos. On 23 December 2025, they confirmed in writing that 4 items were missing and promised to ship them.

Nothing was sent. After several follow-ups, the company changed their explanation and now claims all items were delivered. No reply to my latest email.

I have now requested a chargeback through my bank. The shipment was clearly sent from China, which was not made clear at purchase.

19 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Købte 2 af deres “luminous crystal…

Købte 2 af deres “luminous crystal ball” (måne) før jul.
Pakken ankom først i starten af januar (fair nok, jeg var lidt sent ude med købet) men kvaliteten er elendig - produktet ligner på ingen måde det der reklameres for.
Nu har jeg så 2 krystalkugler med lidt “tåge” i, som ingen kan gætte hvad skal forestille.

16 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

The delivery company they used…EVRI

The delivery company they used delivered our items whilst were on holiday, they left the parcel on the step of our front door for all to see, obviously was not there when we got home. All I keep getting told is the item has been 100% delivered, yes but I did not sign for it, I didn't say if not in leave it on my doorstep! there ware 3 bins no more than 5 feet away from the step that they could have put them in.

absolutely disgusting customer car, will not take any responsibility for their decision as a business to allow their courier to leave items unattended and not signed for, all they want to do is fob me off. £150 and I have nothing to show for it.

12 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible returns process

I ordered a small moon light. Arrived on Christmas Eve, only for it not to work. The returns process is AWFUL - having to provide video evidence that it doesn’t work - via WeTransfer because the video is too big to email.

7 gennaio 2026
Non scritta su invito

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