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Scopri cosa dicono le persone

Valutata 1 stelle su 5

The products are shipped directly from China. The products are of low quality and the pictures they have on their website are misleading and do not represent the actual product you receive. if you cho... Leggi di più

Valutata 5 stelle su 5

I actually ordered my light before I read the reviews (schoolboy error, I know!) and my heart sank when I saw what others had said. My order did come from China, but quickly and the communication was... Leggi di più

Valutata 1 stelle su 5

Absolutely atrocious company- AVOID AVOID AVOID Horrendous customer service, missing items and a stock response of we’ll give you a 30% credit vs a refund of missing items….. everyone needs to inst... Leggi di più

Valutata 1 stelle su 5

Creative.lighting is a con crap products crap service crap couriers do yourself a favour and go to a proper lighting store Anything made in China is rubbish might as well set your money on fire than... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli per l'illuminazione
  2. Consulente per l'illuminazione
  3. Grossista di articoli per l'illuminazione
  4. Produttore di articoli per l'illuminazione

Scritti dall'azienda

We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

274 recensioni

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1,7

Tutte le recensioni

(274)

106 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Total BS !

I inquired about their Periodic Table of the Elements product. I had a specific question about why the element mercury (Hg) appeared orange in their product. Elemental mercury is silver, so the fact that it appears as orange in this unit makes no sense.

The answer I received was absurd — they said that the mercury sample was dyed orange for “safety reasons”. That makes absolutely no sense, as dying mercury orange doesn’t make it any less toxic, and it is sealed inside an acrylic base, so there’s no exposure to its toxicity, regardless.

So, as a PhD chemist, I totally debunk their contention, and so I have absolutely no confidence in them as a company. I highly recommend you avoid doing business with Creative.Lighting !

6 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Please don't buy from this company

Please don't buy from this company. The products are weak - I have bought more than one, and 3 of them do not work. Their refund policy is a joke.
The Customer Service is terrible - I still have not had any replacement for faulty lights - over a dozen emails and still waiting

4 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Sadly I wish I would have read the…

Sadly I wish I would have read the reviews before purchasing. The website advertises they are a Swedish company. BUT products are made in CHINA and of poor quality.
You are not able to return for a full refund. They will only give $20 back (product was $87) or a credit to buy more of the same. SHAMEFUL

4 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Creative lighting Sverige er et stort svindelnummer

Creative lighting Sverige er et totalt svindelnummer. Det tager imod en ordre og kort tid efter trækker de pengene, og varen den for man aldrig. De giver kunder et trackingnummer der intet siger andet end at pakken er på vej. ALTSÅ VÆK ER PENGENE, men ingen varer. Køb IKKE fra dem det er ét stort svindelnummer

31 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Their product is extremely poor

Their product is extremely poor. Rechargeable lights… it lasts 30 sec then you need to charge 1 hour again… you want to return??? No chance. You get voucher to buy that poor quality products more.

1 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I have never been so disappointed with…

I have never been so disappointed with such rubbish in my life and the dreadful customer service
I ordered a butterfly light it arrived all falling apart and not put together ,I emailed them and they without asking just sent another one ,this one was faulty as well ,I emailed them saying I want a refund and u can have your rubbish goods back they ignored me saying nothing
An awful company and absolute rubbish items
I hope they go bust ,every company should let a customer of goods are unsatisfactory get a refund ,ignoring a customer is disgusting ,I budget for my money and deserve better service
Disgusting company

14 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible scammers

Terrible . This company is a scam. Product received is trash .
Item sent back for refund and it bounced back to me from a Chinese address .

Total sham artists

27 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Honestly pretty underwhelmed.

Honestly pretty underwhelmed.
It’s now over a week since I ordered the goods and no sign that they are arriving any time soon.
From what I can see the company are based in Sweden but the products come from China. This should be made clear. The event we needed the product for has passed so, highly likely this will be sent back.
Pretty disappointing tbh

Update as at 29th November.
now 21 days since I paid for this item, nothing, no delivery, no goods. when I check they say

"we can't find the shipment so we have shipped it again. don't worry its definitely shipped, we are just giving it a new number"

Not quite sure that's how it works. I asked for a refund but apparently I have to wait for the delivery before I can do that.....

I feel a chargeback coming on ;-)

16 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Cordless Wall Art Light only lasts 8hrs!

We bought a Cordless Wall Art Light in Black / 40cm.
It was easy to mount & looked good on the wall.
Unfortunately it takes 4 hrs to charge & lasts only 8 hrs, not the 12-20hrs as advertised! Like most other cordless tools where you need a spare battery when the charge runs out, I presumed you would be able to buy another lamp & have it fully charged ready to go. Unbelievably Creative lighting won't sell you another light only, so I had to buy another unit & now I have a bracket, charging cable & remote control I don't need - crazy!!

5 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Nul stjerner

Nul stjerner! Det her er svindel. Hvis man trykker på 5 stjerner eller 4 stjerner, ligger der ingen anmeldelser. Hvordan kan det overhovedet lade sig gøre, Trustpilot? Jeg føler mig snydt – både her og på grund af hjemmesiden.

Produkterne er ikke produceret i Sverige, men kommer fra Kina. Ingen af linkene virker i forhold til forsendelsen. Jeg plejer ellers altid at tjekke ting grundigt, men denne gang var det et ønske fra min mand, og han er normalt så grundig, at jeg ikke tænkte videre over det.

Først da jeg havde betalt, og ordrebekræftelsen dukkede op, så det hele meget mistænkeligt ud. Jeg skrev med det samme til dem for at annullere ordren – men som alle andre skriver, var det sjovt nok ikke muligt!

Når jeg tracker PostNord-ordrenummeret, findes det selvfølgelig ikke. Når man skriver til dem, får man svar fra en “sød, ung pige” ved navn Ebba. Gad vide, hvem der har fået stjålet sin identitet – eller om det er AI!

Kæmpe fup-hjemmeside! Bestil ikke fra dem!

27 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

No easy returns, items Chinese

No easy returns. No return address provided; customer service must be contacted. They respond with automated emails and credit notes, but without actual return information. No Danish design, everything is Chinese.

6 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Bonjour,

Bonjour,
J’ai acheté 4 spots de jardin à recharge solaire chez Creative.Lighting au prix promotionnel de 80€ + une boule de jardin de 20cm de diamètre au prix promotionnel de 100€. Quel mauvais achat. Tous les produits sont de qualité très médiocre et cette société me propose un discount de 25€ si je garde les produits.
Comme je place mon commentaire sur les réseaux, ils m’ont signalé que maintenant ils refusaient de m’accorder ce faible discount. Mais je préfère perdre 25€ et vous informer.
Un bon conseil, n’achetez rien chez eux. Même avec 50% de réduction, cela ne vaut absolument pas son prix. A fuir !!!
J’ai tout simplement jeté mon argent à la poubelle.

4 novembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Very disappointed

Very disappointed – low quality and overpriced
We ordered two lamps from Creative Lighting, and both looked very different in real life compared to the pictures online. What appeared black in the photos turned out to be a grey/silver color. The craftsmanship is poor, and the materials feel cheap and flimsy. For the price we paid, we expected much better quality. Unfortunately, we cannot recommend Creative Lighting and will not order again.

26 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs

I am very disappointed with this Company. I spent nearly £600 on LED Stair lights for a house in Provence.

The lights arrived and 12 of them had an issue with them where the solar panel had come loose from the body.

Despite sending photos, this Company refused to replace them.

Then, after 4 months, 15 stopped working completely.

I advised the Company of this and sent photos. A virtual assistant replied to say that they are not getting enough sun and moisture has set in. I need to remove them and place them in the heat for 2 days and try again.

Thankfully, in Provence in the South of France, we are blessed with a lot of sun and heat, so i found it difficult to accept that the solar lights had not charged in the 12 hours of sun most days. This is despite the same light on the step above and below seeming to enjoy the sun, because they worked.

So there is it, my outdoor lights don't seem to like being outside !

This Company puts up obstacles at every point and does not accept responsibility for faulty items. This is clear from my experience and other reviews.

The lights were very expensive and they appear to break and fail n a high percentage.

I would not use the Company again as their behaviour is dishonourable.

There are plenty of other better constructed LED lights out there.

Avoid like the plague, because they will avoid you once they have your money.

14 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Unos auténticos ladrones

Mi paquete nunca ha llegado, mas de un mes esperando y tratando de que me den una solución. Imposible, no te devuelven el dinero bajo ningún concepto y eso que lo he solicitado por lo menos 5 veces.
Es una vergüenza total.
No compréis en esta página nunca

23 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Satisfait ou non remboursé ! Un scandale

Achat d’un luminaire qui s’est avéré être de très mauvaise qualité. Une vraie chinoiserie. A tel point qu’en demandant le remboursement, les frais de retour à destination de Chine…. Était à ma charge 60€… le produit est resté bloqué à la douane en Chine donc on m’a gentiment expliqué qu’on ne pouvait pas me rembourser. Une expérience très coûteuse pour un produit que je n’ai pas… Site à éviter ou alors croirez les doigts pour que le produit vous satisfasse…

23 luglio 2025
Non scritta su invito

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