Dan was absolutely amazing at setting up our card machines across all branches! Professional, polite and kept us updated all the way. I would highly recommend using Dan to set up for all small and lar... Leggi di più
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Got my new card machines from Callum Maher for my delivery service & my florist. So far CreatePay have been excellent to deal with. Any questions, I got the answers I needed promptly. Fantastic ser... Leggi di più
Dan Walley was our rep and made everthing so easy, I didn't have to do anything he took over handling the old machine company, set the new system up for me and explained everything clearly. Fab thank... Leggi di più
Callum Maher recently installed our new CreatePay/WorldPay machine in our florist in Carlow. He showed us the savings before signing up and having received a bill since switching, we’re saving 34%.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.
Informazioni di contatto
100 Avebury Boulevard, MK9 1FH, Milton Keynes, Regno Unito
- 03337720090
- hello@createpay.com
- createpay.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Gordon was great
Gordon was great, explained everything, went through the numbers and did all the legwork. Smooth transition & saved a fair bit on fees.
Great move 👍

Risposta di CreatePay
Great Service
We at Carricks at Castle Farm have switched to Create Pay after many years with our previous card company and the pricing and service can't be beaten. Matthew Wickham was informatve from the start with great communication and aftercare service. We look forward to working alongside this provider for the forseeable future.

Risposta di CreatePay
Very professional advice from Mark…
Very professional advice from Mark Jenkins on the benefits of changing payment systems. Create Pay definitely have the edge. Extremely content that we switched provider thanks to them

Risposta di CreatePay
Matthew whickham was great start to…
Matthew whickham was great start to finished followed through on everything he promised slight hiccup out of his control that was dealt with in a very professional manner. Would recommend to anyone. Simon at Blofield

Risposta di CreatePay
Recently switched over to create pay…
Recently switched over to create pay from dojo, the product and service is excellent. Device very simple to use & payments lodged the next day. Personally dealt with Gordon, would give him a 10/10

Risposta di CreatePay
Gordon is amazing!
I signed up for worldpay after speaking with Gordon. He was amazing at setting up and was really clear on explaining everything. He made the whole process so smooth and easy. Anytime I need a hand with something he is always quick to respond and help out! Highly recommend !!

Risposta di CreatePay
Harvey from worldpay was really…
Harvey from worldpay was really professional and made the whole process easy and stress free. He explained everythi g step by step and went through the set up of dashboard. harvey was very confident and knew what he was talking about. I would highley recommend Harvey as he has a wealth of knowledge and took his time answering all questions and made me feel at ease.

Risposta di CreatePay
Fantastic experience !!
What a pleasure it was to deal with Matthew Wickham, when changing our payment system. He was so helpful and kind as I am not tech savvy!!
All in all, a totally seamless transition, all thanks to Matthew.

Risposta di CreatePay
Easy set up
We had Gordon Taylor visit our premises who was extremely informative and very helpful. It was all very easy to set up and the dashboard is very handy. Gordon is always on the end of the phone is needed.

Risposta di CreatePay
A fantastic customer service from Kevin Morris!
I had the pleasure of working with Kevin Morris, and I can't recommend his service enough! He has been amazing, extremely helpful, knowledgeable, and informative throughout the entire process. Kevin made sure we understood every detail about our new device, and his customer service was top notch. We’re beyond happy with both the product and the exceptional support we received. Thank you, Kevin, for making this such a positive experience and will recommend others!

Risposta di CreatePay
Matt was very helpful in every way the…
Matt was very helpful in every way the best so far

Risposta di CreatePay
Very happy!
Ben Ford provided excellent service in setting up this service. I would not usually be open to "cold calling" but Ben was professional, friendly and took his time in explaining the savings I would get by switching to Create Pay. He came back to set up the new system and even provided a standard email to cancel the old one! He definitely went above and beyond.

Risposta di CreatePay

Risposta di CreatePay
Ben Cushing was extreamly helpful…
Ben Cushing was extreamly helpful sorting our card payment contract and new payment terminal. extreamly easy to deal with, very efficiant and supportive throughout the process, highly recommended.

Risposta di CreatePay
Brilliant service
Had Ben from Leigh on Sea come into our shop a few weeks back just to introduce himself and go over the rates and how much we could be saving by swapping card readers and I was massively impressed that we where saving pretty much 50% each month. Transition and set up was super smooth and couldn't have been any easier thanks to Ben - he came down and set the card reader up in person and actually made the phone call to customer service himself to set up a few things on the new machine instead of me having to do it which was very helpful. Machine itself is super sleek and easy to use, had everything all set up and swapped over within a week 👍

Risposta di CreatePay
Great experience…
Ben Ford explained everything to us to help us with the transition to your company and how to use the machines. He has followed up a few times to check with us that everything is ok. He made the whole process so easy for us and saved us money too. He was great . Thank you Ben (Pinehill Golf Club)

Risposta di CreatePay
Exceptional Service and Support
My experience with CreatePay has been exceptional, particularly due to the outstanding service provided by their representative, Harvey. Compared to my previous experiences with other service providers, CreatePay truly stands out.
Harvey has consistently been punctual and reliable whenever I reach out for assistance with my terminal card or PoS machine. His dedication to customer service is evident in the way he takes the time to explain various payment options available through the terminal device, whether clients are physically present at my salon or not.
What I appreciate most is Harvey's patience and welcoming demeanor. He addresses all my questions and concerns thoroughly, making the entire process feel seamless and straightforward—something I never expected. Thanks to his support, I feel confident that every aspect of my salon business is now more professional than ever.
Overall, CreatePay is doing an excellent job by providing knowledgeable and attentive representatives like Harvey, who truly enhance the customer experience. I highly recommend their services to anyone looking for reliable payment solutions.

Risposta di CreatePay
Ben Ford was so helpful
Ben Ford was so helpful. We talked at length about the needs of my company and, to make things even simpler for me, Ben came back to do the set-up of the machines. CreatePay are easy to work with, got me a very good deal, have been attentive with aftersales care, and I would recommend them wholeheartedly.
Gill at The Mighty Oak

Risposta di CreatePay
Alex Shields, exemplary service
Alex Shields visited us and gave us fantastic rates, beating our old ones quite substantially, he even came and set up the new machine once it was delivered to ensure a smooth transition.
Furthermore, he has been in touch a couple of times since to ensure everything was going as expected. Fantastic after care.

Risposta di CreatePay
Matt Thackeray was very helpful with…
Matt Thackeray was very helpful with setting up our new card machine. He dealt with cancelling our previous card provider which made it stress free , only a message away to help with any questions and didn’t rush us into deciding a new deal
We ended up saving money and now have a better service with our new card machines
Would recommend!

Risposta di CreatePay
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