I ordered 12 days ago and have needed to follow up with numerous unanswered emails and messages and 2 online chats. The order has still not shipped. Disappointing and still no confirmation of the orde... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
It’s been 12 years since we purchased her Resmed S90 so when we recently replaced it with the latest Air 10 machine … WOW! What a magnificent difference in the upgrade of the CPAP machines. She said... Leggi di più
L'azienda ha risposto
I always feel personally addressed in my interaction with CPAP staff either on the phone or at the store in Botany Road Mascot, Sydney. It is good to be attended by people who enjoy their work. Al... Leggi di più
L'azienda ha risposto
You tried to get my new mask to me when I said I needed express delivery but it wasn't an option I could choose. It turned up the day I needed it for hospital but unfortunately I had already left ,... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su CPAP Australia
Scritti dall'azienda
CPAP Australia is Australia’s leading provider of Sleep Apnea Treatments.
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
We supply innovative diagnostic and treatment products for sleep disorders, snoring and industrial health throughout Australia. CPAP’s clients include all the leading sleep and circadian laboratories, fatigue and exercise researchers, emergency services, road transport operators, elite sports teams and many more.
Visit our website
Informazioni di contatto
3,9
Molto buono
3K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di CPAP Australia
Hi William,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review!
We look forward to seeing you again in future.
Sleep well,
CPAP Australia
Poor service no response
I asked for Express Post for this order. I have not received it.
I asked for a tracking number. I have not received it.
I have had no response from anyone.
This is a vital piece of equipment and i have had no response to any of my requests
2 luglio 2023
Risposta di CPAP Australia
Hi Peter, Thank you very much for taking the time to provide us with your feedback. While we did pack and ship your order within 24 hours of when the order was placed, we understand that sometimes delays in shipping can reflect badly on the company supplying- and that is fair. This may be a case of that. Please seek to get in contact with us when you have time so we can help you with this. Sleep Well, CPAP Australia
Risposta di CPAP Australia
Hi Ross,
We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well, CPAP Australia
Good Quality Products delivered in a…
Good Quality Products delivered in a timely manner.
1 luglio 2023
Risposta di CPAP Australia
Hi Tony,
We are so thrilled to hear of your positive, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future.
Sleep well, CPAP Australia
Risposta di CPAP Australia
Hi Piotr, we love to hear when our team gets it right so thank you very much for sharing this. We look forward to continue helping you on your CPAP journey! Sleep Well, CPAP Australia
Great prices with quick delivery
I needed an invoice with ABN for my healthfund and I received one within days!!
30 giugno 2023
Risposta di CPAP Australia
Hi Troy! We are thrilled to hear of your easy experience with our team, we will be sure to share the positive feedback! If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Risposta di CPAP Australia
Hi James! This is some great feedback, we really appreciate you sharing this with everyone. We look forward to seeing you again in future! Sleep well, CPAP Australia
Great after sales service.
21 luglio 2023
Risposta di CPAP Australia
Hi Louise! We are so thrilled to hear of your easy, prompt experience with our team. We take pride in our customer service and satisfaction- thank you so much for sharing this fantastic review! We look forward to seeing you again in future. Sleep well, CPAP Australia
Ordered easy and delivery was on time
30 giugno 2023
Risposta di CPAP Australia
Hi Vicky! We are glad to hear our website was easy to navigate and that your items came on time so thank you for sharing this! If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Risposta di CPAP Australia
Hi Angela! We love to hear when our team gets it right - thank you so much for taking the time to share this with us. We are thrilled to hear of your positive, smooth experience and hope we see you again in future. Sleep well, CPAP Australia
Prompt delivery from date of purchase…
Prompt delivery from date of purchase to receipt it was only 3 days! I ordered it on Saturday night and received it by Tuesday.
21 luglio 2023
Risposta di CPAP Australia
Hi Charmain! Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you and came so quickly! We wish you many nights of good rest. Sleep Well, CPAP Australia
👍👍👍 CPAP
Quick to order.
2 day delivery from interstate.
VERY, VERYcompetitive price.
If buying replacement machine or accessories you would be mad to not buy direct from CPAP Australia
20 luglio 2023
Risposta di CPAP Australia
Hi Andrew! This is fantastic feedback, thank you for taking the time to share this! We hope to continue to help you for the future of your therapy. We wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Got it in good time.
29 giugno 2023
Risposta di CPAP Australia
Hi Darren! Great to hear that your order made it to you smoothly and promptly. We love to ensure our customers get their orders as soon as possible! Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Risposta di CPAP Australia
Hi Shaun! We are thrilled to hear our website was easy to navigate and that you are happy with our products and prices! Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Risposta di CPAP Australia
Hi Robbie! Thanks so much for sharing this, great to hear that your order made it to you smoothly and promptly. Please do not hesitate to reach out for any further product support. Sleep well, CPAP Australia
The job was repair under warranty which…
The job was repair under warranty which was carried out to my satisfaction. John Warren
27 giugno 2023
Risposta di CPAP Australia
Hi John! Thanks so much for sharing this, we love to ensure any needed repairs are done efficiently so we appreciate your feedback! Any issues in future, please do reach out! Sleep Well, CPAP Australia
lack of Follow Up
Sent a email on the 28th of July re a concern on my latest purchase still no response
20 luglio 2023
Risposta di CPAP Australia
Hi Dean, thanks for bringing this to our attention. I have just had a look at your account. We had emailed you back on the 8/8/23 to say we had approved a return for you. Please have a look at this. Sleep Well, CPAP Australia
Risposta di CPAP Australia
Hi Chris! Thank you for taking the time to share this wonderful review with us and the community! We couldn’t be more thrilled to hear that your equipment is working for you. Your recommendation means a lot to us, we wish you many nights of good and healthy sleep. If you run into any product issues, please be sure to let us know. Sleep well, CPAP Australia
Good product price & speed of delivery
20 luglio 2023
Risposta di CPAP Australia
Hi Grant! Thank you so much for sharing this with the community. We strive in making everything as smooth and easy as possible so we are thrilled this has been the case for you! Sleep Well, ResMed
Easy to order and quick delivery
19 luglio 2023
Risposta di CPAP Australia
Hi Kay! We are glad to hear our website was easy to navigate and that your items came on time! We strive in this and are so glad to hear that has been your experience! Sleep Well, CPAP Australia
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