After a shakey start to my accepting that I needed a CPAP machine, I found Tania extremely patient with my anxiousness and trying to find the right mask for me. She listened to my issues with the firs... Leggi di più
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Scopri cosa dicono le persone
The Mascot branch allows potential customers to walk in without an appointment, nearby free parking was easy. Tim was the sales person who took care of us, he was very knowledgeable and explained ever... Leggi di più
Ordered a few things online, about an hour or so later, it showed that my order was ready and already passed onto the courier. I had high hopes this will arrive a day or so later but we all know how p... Leggi di più
L'azienda ha risposto
Never had a problem with any issue that has come up, bought new headgear that didn't fit the other day (always take your mask in when u need a new one). called into the Morayfield store today ( Monday... Leggi di più
Dettagli dell'azienda
- Fornitore di apparecchiature mediche
- Servizi medici locali
- Produttore di apparecchiature mediche
- Negozio di forniture mediche
- Clinica del sonno
Scritti dall'azienda
CPAP Direct is Australia's largest independent CPAP treatment provider. When we bought CPAP Direct in 2014, we took a 'patient first' focus toward CPAP therapy. Now with stores across Australia and a large partner network, we are proud to be called the most trusted CPAP supplier in Australia. Our purpose is to transform lives by fostering a culture of compassion, excellence and exceptional care. We breathe life into every moment and enhance the well-being of our patients and partners, whilst nurturing a supportive and inspirational workplace that allows our dedicated staff to be a success and make a meaningful difference in the world. CPAP Direct are family-owned and independently operated. We pride ourselves on providing a wide variety of quality and cost-effective treatment options, whilst delivering a 5-star patient care experience. We advocate and empower our patients to make informed choices. From independent sleep diagnostics through to the latest technology in treatment options from all the major brands, our crew have first-hand experience using the products we promote. We are able to provide the best level of support to encourage higher-than-average compliance rates. We have qualified sleep scientists, nurses and pharmacists on staff, and our primary goal is to always help our patients get the most out of their therapy treatments.
Informazioni di contatto
Shop 9 / 47 Ashmore Road, 4217, Bundall, Australia
- 1300133298
- info@cpap.com.au
- cpap.com.au
4,8
Eccellente
5467 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Everything I ordered arrived in i…
Everything I ordered arrived in i packaged on-time according to the terms of trading, Package also in good condition and everything works. Thank you, i today’s terms that excellent
10 febbraio 2025
Excellent work by the CPAP direct staff…
Excellent work by the CPAP direct staff getting me the accessory I needed.
10 febbraio 2025
My needs are of utmost importance
My needs are of utmost importance. Efficient and quick
3 febbraio 2025
Customer service was friendly
Customer service was friendly, advice was helpful, and the price was adjusted to be competitive, which was very good for us.
6 febbraio 2025
Order response & processing was fast
Order response & processing was fast, arrived well packed! Happy with the product & cost.
6 febbraio 2025
I ordered online but when my order…
I ordered online but when my order arrived you didn't give me a receipt which I could use to claim for reimbursement from NDIS. You need to supply a receipt with your ABN number.
6 febbraio 2025
Great Prices, Service and Advice
Always the best prices, fastest service and delivery and great range, whether on line or in store (Chermside Qld).
3 febbraio 2025
CPAP is an excellent company to deal…
CPAP is an excellent company to deal with and usually have no problems very fast delivery and good products. Unfortunately this time my order was sent to me wrong and they had to resend another mask cushion to me in another delivery apart from that very happy with their service.
31 gennaio 2025
Risposta di CPAP Direct
Hi Robert,
Thanks for your feedback! We’re glad to hear you usually have a great experience with us. Sorry for the mix-up with your order, but we’re glad we could resolve it quickly. Looking forward to serving you again!
Risposta di CPAP Direct
Thanks for the great review, Megan! We’re glad you’re happy with our products and competitive prices.
The friendly staff at the Ballarat…
The friendly staff at the Ballarat store, they were welcoming & nothing seemed too much trouble. I felt content & satisfied when I left the store with my purchase for a peaceful nights sleep.
23 gennaio 2025
Risposta di CPAP Direct
We’re thrilled to hear you had such a great experience at our Ballarat store! Thanks for sharing, Kim!
Risposta di CPAP Direct
Thanks for your feedback, Lawrie!
Convenient way to get CPAP needs
Items dispatched quickly and were well packed. Prices reasonable and order process simple b
28 gennaio 2025
Risposta di CPAP Direct
Thanks for the great review, Steven! We’re glad you found our service convenient and reasonably priced.
Ease of ordering and prompt delivery
Ease of ordering and prompt delivery
Excellent service
29 gennaio 2025
Risposta di CPAP Direct
Thanks for your kind words, Darlene!
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