Very good customer service. Always returned my phone calls promptly and very accommodating to any of my requests. Good company to work with!
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Scopri cosa dicono le persone
From first contact through the entire purchase the customer service was top notch! They offer competitive pricing with financing options available as well. Having a dealer close by for any warranty su... Leggi di più
I could not get the actual dementions of the products I wanted as the manufacturer only said it fits with their pipe. When I got it it was for 5" pipe and not 4" like I needed but I made it work. Th... Leggi di più
Jacob at CozyGlow stoves was amazing to deal with. We had been looking for a pellet stove insert for about a year. We contacted CozyGlow stoves and Jacob was able to get us exactly what we wanted. Af... Leggi di più
Dettagli dell'azienda
- Negozio di caminetti
- anche in
- Negozio di barbecue
- Negozio di stufe a legna
- Rivenditore di fornaci e caldaie
Scritti dall'azienda
Cozy Glow Stoves specializes in selling a wide range of high-quality fire-related products, including wood stoves, fireplace inserts, patio heaters, fire pits, and gas grills. As an authorized reseller of top-tier brands, we work directly with manufacturers and distributors to ensure the seamless delivery of their products to our customers' homes, with free shipping in most cases. Our customer support team is available to assist via email: support@cozyglowstoves.com, telephone: 1(888) 323-2699, or live chat during our business hours: Monday to Friday, from 9 am to 5 pm EST.
Informazioni di contatto
17515 OH-93, 43138, Logan, Stati Uniti
- 1-888-323-2699
- support@cozyglowstoves.com
- cozyglowstoves.com
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very Helpful and Knowledgeable with…
Very Helpful and Knowledgeable with Wood Stoves and Systems. They sold me the Micore 300 Insulation for my stove pad. It turned out nicely and I had a good experience with them.

Risposta di Cozy Glow Stoves
Efficient customer service
Jacob is very knowledgeable about the products and helped us work through the buying process without fuss or confusion. Any hiccups were quickly addressed and solved by Jacob’s diligence. A very pleasant buying experience. Great customer service.

Risposta di Cozy Glow Stoves
Cozy Glow kept me informed about my…
Cozy Glow kept me informed about my order from the beginning to the delivery. The experience could not have been any better. Product arrived in a well protected pallet. Great job thank you.

Risposta di Cozy Glow Stoves
Great purchase experience
Communication from the business about delivery time was great. My order arrived as planned and was packaged well to avoid damage. Product pricing was better than competitors.

Risposta di Cozy Glow Stoves
Chris, Custom home builder
I was Larry of an online company, but they had the best price we could find on a stove. We ended up calling and speaking to the owner, and I cannot say enough good things about this company. The owner personally followed up to make sure that we receive the stove, which arrived within three days. This is a very legitimate professional supplier that I would definitely use again.

Risposta di Cozy Glow Stoves

Risposta di Cozy Glow Stoves
Great Experience (Southeast Ohio)
Jacob the owner came out to the house (45 minute drive) to make sure we got the stove we wanted to replace an old stove from the early 1980's.

Risposta di Cozy Glow Stoves
Satisfaction Guarenteed!
I am 66 years old and have never dealt with a company that cares so much about my satisfaction. Jacob has done everything humanly possible to make sure we are completely satisfied with our new gas fireplace and our new electric log set for our old fireplace. He has been nothing but AWESOME to work with! He gave us a fair price and has literally went out of his way, to over see and make sure that the fireplace was properly installed and in good working order. He is so easy to communicate with and has made our whole experience flawless. I would not want to deal with any one else. Jacob is number one in my book!

Risposta di Cozy Glow Stoves
The customer service has been wonderful…
The customer service has been wonderful and because of it I chose to do business with Cozyglowstoves. So far so good. If I have need of parts for my True North TN20 Series A I will be shopping with CozyGlowstoves.

Risposta di Cozy Glow Stoves
Old Time Service
Good prices, quick shipping and immediate follow-up to assure delivery went well.

Risposta di Cozy Glow Stoves
Wonderful Experience
Jacob was absolutely amazing to work with right from the very beginning. He provided tons of information and did all the research for us and took the time to explain and recommend the best products for what we needed. Jacob went above and beyond with his personal customer service care. We will ABSOLUTELY use his company again!

Risposta di Cozy Glow Stoves
Great business to work with
Great business to work with. They have the best prices by far on the internet. Fast shipping and product was securely wrapped and packed for a no damage shipment delivery. They also called me to authenticate my online order and confirm everything was legit.

Risposta di Cozy Glow Stoves
Great selection and reasonable prices.
Great selection and reasonable prices.
Amazing customer service. Jacob is efficient, friendly, knowledgeable and follows through.
Would highly recommend!

Risposta di Cozy Glow Stoves
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