Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Im now satisfied with my purchase, I had issues with my purchase but they were able to help me with my concerns. So im thankful for that and appreciate all the help they provided me. The cat house is... Leggi di più

Valutata 2 stelle su 5

Got the side table. Multiple holes that should have been there were only about 2/3s complete so I had to drill them through the rest of the way. The wood was a little warped, and so the pieces wou... Leggi di più

Valutata 5 stelle su 5

Great product, easy to assemble, screens and frames already assembled, just screw panels together. Beats trying to build one from scratch. Directions were a bit backward, but can be figured out. My ca... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We ordered the large cat house, and it arrived quickly. Packaging was top notch. I’m currently painting the catio to match the house trim, and individual pieces appear sturdy enough to accommodate our... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per animali

Scritti dall'azienda

Coziwow, as a brand of pet lovers, is committed to providing a diverse range of better and safer pet supplies to create a valuable connection between humans and pets.Our mission is to light up your pets' life concerning their comfort, health, and well-being. Shop Coziwow for the best pet supplies. We offers quality products and accessories for a healthier, happier pet. Free shipping in the US.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

151 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(151)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Super product for our cats and fast…

Super product for our cats and fast shipping!

2 settembre 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 3 stelle su 5
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Risposta di Coziwow

Dear Customer,
Sorry for the inconvenience caused.
Please no worry we will contact you soon and help you solve the issue in time.
Thanks for your patience.

Best Regards
COZIWOW Customer Service Team

Valutata 5 stelle su 5

Nothing but good things to say

Really good quality wood and hardware. Pretty easy construction, though erectjng the tower requires 2 people.
Shipped in strong, minimal packing. I would recommend this product and seller to a friend. Good value for its price as well. Very stable.

26 agosto 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and design.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 3 stelle su 5

Good but could be great

There are two issues: 1) The shelves are simply a few inches too small. Once your kitten becomes a cat, it will be harder to navigate. 2) The anchors need to change. The ones provided quickly become loose in the drywall. I replaced with the kind that screw into the drywall hole.

13 agosto 2024
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Risposta di Coziwow

Dear Customer,
Sorry for the inconvenience caused.
Please no worry we will contact you soon and help you solve the issue in time.
Thanks for your patience.

Best Regards
COZIWOW Customer Service Team

Valutata 5 stelle su 5

I just adopted an 8 year old dog

I just adopted an 8 year old dog. He has some arthritis and he absolutely loves his new bed.
He can stretch fully out on it.
He is still a bit stressed. Only with me a week.
But sleeps peacefully on his new bed.
❤🐶❤

8 agosto 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

I was very impressed with Coziwow

I was very impressed with Coziwow. The product came quickly, it was well packaged to avoid damage and the pieces were well marked with clear instructions for assembly.

29 luglio 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 4 stelle su 5

Customizable

Received quickly! I love how you can customize the enclosure I use it for my rabbits. I just wish the tray at the bottom was larger, I had to get a car oil drip tray to fit instead

2 maggio 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and logistics.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

Cat Enclosure

Looks nice, easy to put together. Though more thought is needed for locking mechanism. We will replace that mechanismsoon.

2 luglio 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

Cage was perfect and came bigger than I…

Cage was perfect and came bigger than I expected which was perfect hamster loves it no longer stressed but only one side on the top of the cage goes down but isn't really a problem!👍👍👍

6 luglio 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 1 stelle su 5

well where do i start i ordered the set…

well where do i start i ordered the set for my cats to have something to climb on n play instead of always running across my tvs mounted on the walls. i ordered it in march it came i opened the box n the stuff looked horrible but i was told that sometimes the machine manufacturer isnt perfect so maybe i was being to judgemental well i still had second thoughts so it stayed in the box until may 11th for two reasons, the first being i just wasnt excited about it n the second being,the person that put it up for me is the only one i trusted to do it the right way n keep it safe for my Cats. He used the stud finder n made sure it
was real sturdy n safe on the walls 21days later i walked in my house n half of it was hanging the brackets were bent n broken the wood chipped from the screws n my one cat was under the bed for 2days scared to death the product is garbage i got some halfass reply that i will be getting a refund that whoever i emailed supposedly emailed the company so i asked for that information n i was told it went theu a few different channels so it would be 5too hard for me to do it myself so basically i was scammed n my cats could have been severely injured or killed. I do not care about any money or refund this is hopefully to spread awareness n precaution about this issue ..

5 giugno 2024
Non scritta su invito
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Risposta di Coziwow

Dear Customer,
Sorry for the inconvenience caused.
After checking, our colleague on Amazon tried to contact you, but there is no reply from your side.
Could you please recheck it at your side?
Also, you can contact us to deal with this issue quickly.
Thanks for your patience.

Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

Catio purchase

I purchased a small catio. It did arrive within the specified delivery window. It was fairly easy to put together by myself. Only issue is with the latch provided. It is too small for the gap between the door and frame. Barely spanned it at the closest spot and it even bent the first time I pressed on it. Easy fix with a slide bolt latch from any hardware store. Shouldn't prevent you from the purchase.

28 maggio 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
For the issue you mentioned, we have collected it for our factory to improve.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

I received the product timely

I received the product timely. The product was exactly what was described and what I expected. The price was very reasonable. I'm a happy camper.

27 maggio 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

Love the real wood!

25 aprile 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue or doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

Great design for keeping small chicks…

Great design for keeping small chicks away from larger flock.

24 aprile 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue ir doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 4 stelle su 5

Good product, terrible hardware

The products themselves are as well-made as particle board can be, match the online listing, and the cats like them. Delivery was on time and assembly was easy. The only problem is the unsuitable chinsy mounting hardware that comes with it. The anchors are needlessly long to the point that they're unusable (and our drywall has overworked holes in it now from where we figured that out), and one of the screws actually broke off while we were drilling it in, leaving half of it permanently stuck inside our wall. We had to purchase better, third-party mounting hardware. The manufacturer knows how the hardware will be used and that the safety of customers' pets relies on it being high quality. Quality control needs to be way better.

29 aprile 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
Sorry for the inconvenience caused.
Any issue about your order, please be free to contact us at sale@coziwow.com and we will help you solve the issue soon.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

Good quality

Although it took two handymen about an hour to put this together, the result was pleasing. The product is well-constructed with quality materials. Plus the door hinge allows the door to open fully to the cage, hug it and stay there. The only quibble is with the latch, which is very small (although cute and functional), which means I have to carefully pinch it to open the door.

1 aprile 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Any other issue ir doubt in the future, please be free to contact us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

My kitten loved it

My kitten loved it, it's the perfect way to be outside without him taking risks or endangering other animals. To spend some time in the morning or afternoon when the sun is shining, it is perfect, the size is perfect and with a couple of stakes, no strong storm has touched it.

25 marzo 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

Very quick

Very quick! Good quality!

27 marzo 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product and shipping.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

Valutata 5 stelle su 5

Cat tree house

Our Coziwow cat tree house 42" was absolutely adorable. Plush cushions, easy to assemble. excellent quality. we have purchased many tree houses and this was the best. we loved it so much were going to buy another one.

30 gennaio 2024
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Risposta di Coziwow

Dear Customer,
Thanks for your message.
It is so nice to know you are satisfied with product.
Thanks again for choosing to do business with us.
Have a great day.
Best Regards

COZIWOW Customer Service Team

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