A long time (and frequent!) customer of Cotton Traders, I must admit a little concern when they had a ‘wobble’ a couple of years ago with deliveries. However I am delighted to see them bounce back, w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Cotton traders great product. Need to change your couriers as my parcel left at a completely different address. After phoning you were great, got a replacement parcel sent out next day delivery. Your... Leggi di più
Good quality items with a large variety and great size options. The website is easy to follow and goods arrive when expected. The offers and sale prices encourage you to buy, but new items are often,... Leggi di più
L'azienda ha risposto
Prompt delivery. But item looker better on the model. It didn't suit me at all. I returned it immediately. Hoping my refund is as prompt. Apologies for return but it looked totally different on me.... Leggi di più
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Regno Unito
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Eccellente
210K recensioni
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Le persone hanno visualizzato anche
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Wrong delivery address on order
Wrong delivery address on order, unhelpful on correcting problem, left to the customer to sort the problem.
30 giugno 2026
Risposta di Cotton Traders
Thank you for taking the time to leave a review. We’re sorry to hear that the wrong address was put on the order. Having looked at the order, I can see that the order was made via the cotton traders website, unfortunately after an order is placed online, we are unable to change or cancel the order.
Kind Regards
Hannah
Good quality clothes.
30 giugno 2026
Quality and sizing has drastically…
Quality and sizing has drastically changed as I was buying C T goods for 35 years, sadly no longer!
10 dicembre 2025
Risposta di Cotton Traders
Thank you for taking your time to leave a review. We truly value your long-standing loyalty and are concerned to hear about your recent experience with our product quality and sizing. We are reviewing our processes to address these changes.
Kind Regards
Hannah
Great quality and quick delivery
Great quality and quick delivery. Good prices - particularly in sale! Excellent variety of delivery options. I mainly pick up from a store where staff are extremely helpful.
29 giugno 2026
Good quality clothing
Good quality items with a large variety and great size options. The website is easy to follow and goods arrive when expected. The offers and sale prices encourage you to buy, but new items are often, in my opinion overpriced (I wait for a sale!). Free delivery to a local store is good but if you don’t have one near, delivery is quite expensive compared to other sites. Overall I like Cotton Traders but more offers / lower prices would encourage more customers
29 giugno 2026
Risposta di Cotton Traders
Thank you for your valuable feedback. We're pleased to hear you appreciate the quality and sizing of our items, as well as the ease of our website and timely deliveries. We understand your comments regarding pricing and delivery costs, and we will certainly pass these on for consideration.
Simple and Easy way to buy
I knew what I wanted clicked on the Cotton Traders product, clicked again and bought 2 lovely, good quality cardigans. They arrived within 48 hours. Simple and Easy to do. Thank you.
28 giugno 2026
Found i had ordered a size too big so…
Found i had ordered a size too big so went to shop in Dorchester, the items were exchanged for correct size with efficiency and very friendly.
28 giugno 2026
Risposta di Cotton Traders
We're so pleased to hear that your visit to our Dorchester shop was efficient and that our team was friendly in helping you with your exchange. Thank you for sharing your positive experience!
A fab quality throw
Purchased a blue and white throw as an extra picnic blanket. It arrived well packaged and speedily. Excellent quality with attractive design, so I'm really happy with my purchase. It was in the sale at an incredible price. I bought a small size but it is more than large enough for purpose and would be an ideal throw during cooler months. There was an odour but I guess this was from the dye pigments. Anyway, absolutely fine after a wash and now really fresh. Highly recommended.
29 giugno 2026
Good product and good delivery
30 giugno 2026
Love cotton traders clothes
Love cotton traders clothes they have replaced M&S in my wardrobe as they have changed to many styles for my liking CT have beautiful clothes at not to extortionate prices the app is easy to use and delivery is quick and you are kept informed at every stage
30 giugno 2026
Cannot leave a review as not received…
Cannot leave a review as not received order more than 9 days later (delivery by Evri). Poor delivery service.
30 giugno 2026
Risposta di Cotton Traders
Thank you for taking your time to leave a review. I do apologise for the long delay in delivery. Having looked at the tracking on the order I can see that it was delivered on the 10/07/26, if you have not received this parcel please call us on 01612864321 and we can look into.
Kind Regards
Hannah
Ordered this shirt and the size is do…
Ordered this shirt and the size is far too big had to return, I won’t be reordering because of the cost of delivery and return, I have been waiting well over a week for my refund which I feel is a long time compared to other sites I won’t be ordering again thank you.
29 giugno 2026
Risposta di Cotton Traders
Thank you for the review, we are sorry that the returns procedure and timescales are not to your expectation.
We do advise from the date of return, refunds can take up to 14 day to show back onto the original payment method.
Should you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
…Quality and reliability
Cotton Traders are a reliable company which produces quality clothing at acceptable prices. Large range of sizes in both women's and men's clothing and footwear. They give accurate descriptions of items and are happy to exchange or refund on anything that is unsuitable. it is easy to order items online and they do have a quick delivery service.
29 giugno 2026
Risposta di Cotton Traders
We're so pleased to hear that you are happy with the style and comfort of our products. Thank you for your wonderful feedback!
As always cotton traders are my go to…
As always cotton traders are my go to provider. Never any issues with size, quality and delivery. Why go anywhere else?
29 giugno 2026
I buy often from CT but ,..
I buy often from CT. My skirt is great as always from Cotton Traders however, if I had known Evri was being used as courier I would not have purchased. The item took a ridiculously long time to arrive with no updates. They are a shambles and letting Cotton Traders down big time. Will think twice next time sadly
30 giugno 2026
Risposta di Cotton Traders
Thank you for taking the time to place your review. I am sorry to read that you didn't receive any updates from evri, I will ask them to investigate this as there is an e mail address on your file and they are normally very good at keeping our customers informed.
We are sorry you order was delayed and outside our 3 day delivery promise I will again pass this feedback to them to assist them in improving their service.
Kind Regards
Michelle W.
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