So much easier to order online and then collect in-store. You can try on and check fit before taking home. If it doesn't fit then you can send it straight back. The staff are always helpful and offer... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeSwindon Garden Centre, Hyde Road, SN2 7SE Stratton St Margaret, Swindon, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The staff are always welcoming and effient. As always businesses assume everyone has a car so as I haven't, the location is difficult to get there by public transport. My existing Stagecoach direct... Leggi di più
L'azienda ha risposto
Windermere Waterproof Coat. Great long coat which covers down to my wellies - other shorter coats have given insufficient protection when walking in the rain. I ordered on-line but when I coll... Leggi di più
L'azienda ha risposto
Order process straight forward with delivery to shop. Two pairs of jeans ordered but one pair had incorrect size labels as 32 leg ordered but jeans only 28. Other pair fine. Return process to shop... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Swindon Garden Centre, Hyde Road, SN2 7SE, Stratton St Margaret, Swindon, Regno Unito
- 1793728417
4,7
Eccellente
141 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy to order and collect locally
22 aprile 2026
Risposta di Cotton Traders - Swindon
We're glad our ordering and local collection process was easy for you. Thanks for your feedback.
Good website with lots to see and…
Good website with lots to see and choose from. On this occasion I picked up an item I had ordered. Very convenient for me as It's close to where I live.
25 marzo 2026
Risposta di Cotton Traders - Swindon
We appreciate you taking the time to leave a review. We're happy to learn that you find our website good with lots to see and that picking up your order was convenient.👍👍
Staff very helpful
Staff very helpful, polite and professional, ordering was easy, quality is excellent, I love it
8 aprile 2026
Risposta di Cotton Traders - Swindon
We appreciate your positive review. We are so happy to learn that you found our staff helpful, polite, and professional, and that you love the excellent quality.
Received email with offers
Received email with offers, easy to order & collect. Really pleased this time the email to say items been delivered to store also comes from cotton traders
25 marzo 2026
Risposta di Cotton Traders - Swindon
We appreciate you taking the time to leave a review. We're happy to hear that you found it easy to order and collect, and that you were pleased with our email updates.😁
Friendly and efficient staff
The staff are always welcoming and effient.
As always businesses assume everyone has a car so as I haven't, the location is difficult to get there by public transport.
My existing Stagecoach direct service from Swindon town centre 8A, which I used on this occasion, has been withdrawn and replaced with a service no. 51 and a 20min. walk to the shop.
20 marzo 2026
Risposta di Cotton Traders - Swindon
We appreciate your positive feedback regarding our welcoming and efficient staff.
Good service and good quality
So much easier to order online and then collect in-store. You can try on and check fit before taking home. If it doesn't fit then you can send it straight back. The staff are always helpful and offer good advice. This is a wonderful service if your local shop is in a different locality
18 marzo 2026
Risposta di Cotton Traders - Swindon
We're happy to hear that you find our online ordering and in-store collection service so convenient! It's great to know you appreciate the ability to try items on and receive helpful advice from our staff. Thank you for your positive feedback.
Quality of clothing is great
Quality of clothing is great, comfy 😁
Quality of service excellent too.
Lovely friendly staff at the Swindon branch
4 marzo 2026
Risposta di Cotton Traders - Swindon
We appreciate your review. We're happy to learn that you find our clothing quality great and comfy. It's also great to know that you received excellent service from our lovely, friendly Swindon branch staff.
Excellent staff whenever I go in store.
Very easy ordering online and then collecting in store.
Hassle free instore returns.
Excellent staff, always helpful, friendly and competent, nothing is too much trouble.
The store is always clean well organised and inviting.
25 febbraio 2026
Risposta di Cotton Traders - Swindon
We appreciate you taking the time to share your positive experience. We're happy to learn that you found ordering online and collecting in store very easy. It's also great to know you appreciate our helpful staff and the store's cleanliness.
Risposta di Cotton Traders - Swindon
We appreciate your review and are happy that our service and product selection of reliable quality met your expectations.
Always a smile from staff.
Definately employing super staff..always friendly and going above and beyond helping customers requirements. THANKYOU.
11 febbraio 2026
Risposta di Cotton Traders - Swindon
We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that our staff are meeting your expectations and providing excellent support.
Wrong jeans length but return easy
Order process straight forward with delivery to shop.
Two pairs of jeans ordered but one pair had incorrect size labels as 32 leg ordered but jeans only 28. Other pair fine.
Return process to shop easy and no cost but would have been a hassle to return by post as I would not have wanted to pay return postage for an incorrect product
11 febbraio 2026
Risposta di Cotton Traders - Swindon
We appreciate your feedback and are glad the order and return to the shop were straightforward. We regret the incorrect size label on one pair of jeans caused inconvenience. We'll review our processes to prevent similar issues.
The t shirts were great and fitted…
The t shirts were great and fitted perfectly. This was my first click and collect order and I didn't get an e-mail telling me they were ready to collect. So I didn't receive them as quickly as expected.
21 gennaio 2026
Risposta di Cotton Traders - Swindon
Hello Malcolm,
Thank you for your review.
I am sorry to hear that you were not notified when your order was ready to collect.
I have passed on your comments to the store for their consideration.
I do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
Good service…
Unfortunately one of my items was too big. I returned to store and ordered a smaller size, was ready to be collected two days later. Great service, thank you.
21 gennaio 2026
Risposta di Cotton Traders - Swindon
We're happy to hear that the return and reorder process for the smaller size went smoothly! We appreciate your positive feedback and are glad we could provide great service. Thank you!
Great long winter coat
Windermere Waterproof Coat.
Great long coat which covers down to my wellies - other shorter coats have given insufficient protection when walking in the rain. I ordered on-line but when I collected from store it was too tight. The store was great and allowed me to change from L to XL and also brown to blue coloured coat - also maintaining the on-line offer.
It is thick and heavy and definitely a winter coat. I don't anticipate wearing this all the time, but it will be invaluable on cold wet days.
3 dicembre 2025
Risposta di Cotton Traders - Swindon
We're glad you found the Windermere coat perfect for wet weather! We appreciate you sharing your experience with the sizing and color exchange in-store. It's great to know our team was helpful and that you were able to benefit from the online offer. Thank you!
Risposta di Cotton Traders - Swindon
We appreciate your positive feedback and are so happy to learn that the trousers are comfortable, fit perfectly, and the delivery was very fast.✔✔
Ordered without any problems
Ordered without any problems. Quickly delivered. Product just what I wanted.
7 novembre 2025
Risposta di Cotton Traders - Swindon
We appreciate your positive feedback and are so happy that ordering was problem-free, delivery was quick, and the product met your expectations.
Top quality service always very…
Top quality service always very reliable and good customer support
2 luglio 2025
Risposta di Cotton Traders - Swindon
We appreciate your positive feedback. We are so happy to learn that you value our reliable service and good customer support.
Risposta di Cotton Traders - Swindon
We are so glad to hear that you are happy with the service that you have received in our Swindon store. We really appreciate you taking the time to leave positive feedback. Thank you! 😊
Good quality clothes at a reasonable…
Good quality clothes at a reasonable price
Easy on-line ordering and free local collection.
22 ottobre 2025
Risposta di Cotton Traders - Swindon
We appreciate your positive feedback. We're so happy to learn that you find our clothes good quality at a reasonable price, with easy online ordering and free local collection.
Risposta di Cotton Traders - Swindon
We appreciate your positive feedback and are happy the staff made your return easy and uncomplicated. Thank you for sharing your experience.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.