Cotton Traders - Norwich Recensioni 35

Have always been satisfied with the clothes, ordering and even returning anything . Good experience throughout. No problem whatsoever.

Good online ordering, packing and delivery via "click and collect" worked well. The staff in the Norwich, Norfolk shop were very good too.

The three articles are as expected. The polo shirt colours are exactly what I was hoping for. Decent 100% cotton polo shirts that last me. The jog pants are good too and the different lengths mean I can order a length suited to me, so no taking up. Thank you and please keep these standards up.

Excellent clothes at a great discount.
Only problem is the sizes vary a lot so never know which size to order.

Easy to order items.
Collected my items from Cotton Traders shop at Notcutts garden centre Norwich. The staff are always very helpful and cheerful. I tried my items on while I was there. I decided to keep the items but if anything needed to be returned the staff would have dealt with it. Easy Peasy!

The items purchased were an attractive colour and fit and the staff at Norwich store were friendly and helpful.

Pleasant employees in Norwich shop who recommend that I. tried on my 'Click and Collect' trousers. They fitted perfectly but unfortunately they didn't suggest me looking at the other order -- a pack of socks !!
One pair from the pack of four had a hole in, but I returned these and a cash refund expected. Good customer service.

While I was picking up a new Click & Collect package at my local Norwich Cotton Traders store, I was able to return a raincoat that I had bought online. Whilst at the till, the lady asked if I might want to look around the store. Thank goodness that I did take time to look around because I found a summer clearance shirt for £5. Also, I tried on a navy raincoat that I had seen online but I wasn’t sure how it would look on me. When I tried it on- I absolutely loved the fit of it and the navy colour looked good. As a bonus, this coat was waterproof & windproof! So well done Cotton Traders for providing such good quality clothing at such a reasonable price!

Nice to have a local shop so you can actually try items on before purchase
Friendly and helpful staff there

Cotton Traders in Norwich have a good selection of wrinkle free tops and any colours or sizes that are not available in store the staff will happily order them for you. I find these tops easy to wash, keep their colour and shape and I have not ironed one yet! I also use online shopping at home. It's always very easy to use and is an efficient service. My deliveries have always arrived within 3 days and I have not been disappointed. On the rare occasion when something doesn't quite fit right, I return it to our local Norwich branch which is an easy process and the staff are very helpful and friendly.

Thank you so much for the help I received today when returning an item. The online call centre told me to return the trousers to the shop. Due to the fact I had bought them online reimbursing me was complicated so the manager assured me she would sort it out with head office. She did and contacted me within hours. She really went the extra mile. The customer service I got was excellent. Rose Norwich

I always love shopping in Cotton Traders but this time I think I was misled by the picture of the product. I felt that the image depicted narrower legs, I thought I was ordering skinny. Also I did order indigo but was sent denim.

Great products service. Nirwich shop fantastic but narrow range. Cannot remember password and cant log in. Member for 10 plus years

First class experience and brilliant service by manager. Got exactly what I wanted with friendly help.

Truly dire experience. Miserable and surly staff. Would not return.

Easy website to navigate but difficult to go back to change size colour etc once I’ve got to check out page. Not sure of benefits of being a Gold member🤷🏼‍♀️

Very helpful and friendly staff.

My order was placed via the website with ease and arrived before expected at the Norwich store. Collection was very efficient by Cotton Traders staff who were very helpful. The dress was better than the picture in the catalog and the fabric was very soft and the colours lovely. Good styling and generous fit. Pleasant experience.

The dress is just how I hoped it would be and great fit

I have never had an issue with Cotton Traders if I have had to speak with the staff they have always been helpful and courteous.