Tried calling numerous times, no one is picking up . This was to see if my order had arrived, as the tracking order said it had been dispatched 3 days ago .
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The retail staff at Cotton Traders in Doncaster are helpful and friendly. The long sleeved, crew neck, black t-shirts are well made, a good fit, and wash without losing their colour or shape. Ordering... Leggi di più
L'azienda ha risposto
Thank you Chloe and Carol for a fun shopping experience, today! We just popped in to browse, but it was these two fantastic people and their warm welcome that encouraged us to stay and we actually fo... Leggi di più
L'azienda ha risposto
Enjoyed calling into Cotton Traders Lakeside Doncaster yesterday. Excellent service from Chandler got myself a very smart Polo shirt at a very nice price. Thank you. Regards Nigel & Denise LS17 Hi t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
The Lakeside Village, Unit 51, DN4 5JH, White Rose Way, Doncaster, Regno Unito
- 01302 367293
4,8
Eccellente
184 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fit varies according to fabric and style so it’s best to try them on
I have bought a number of items across all seasons over several years. The quality is usually very reliable but sometimes the fit varies so I’ve now started using click and collect from store for this company as returns are only free if done through a store. This suits me better as with some items I buy multiple sizes because the style means I need to try it on. It’s good because I can try them on in store then the staff organise the return in store. Refunds done this way are prompt. My local outlet shop is really welcoming and the staff really do appreciate your custom.
30 ottobre 2025
Risposta di Cotton Traders - Doncaster
We appreciate you sharing your experiences and it's good to know that you find our quality reliable and that click and collect suits your needs. We're also happy to hear that our colleagues at the outlet are welcoming and helpful 😊
I ordered two sizes of Trousers
I ordered two sizes of Trousers, and they were delivered quickly and of good quality. I returned 2 pairs to the Cotton Traders outlet store at Lakeside Doncaster. The refund paperwork was completed quickly, and the refund was paid quickly into my credit account.
20 ottobre 2025
Risposta di Cotton Traders - Doncaster
Thank you for taking the time to leave a review. We're happy to hear that your trousers were delivered quickly and that you are pleased with quality. It's also great to know that your refund was processed quickly. We appreciate you sharing your experience.
Thank you Chloe and Carol!
Thank you Chloe and Carol for a fun shopping experience, today! We just popped in to browse, but it was these two fantastic people and their warm welcome that encouraged us to stay and we actually found some real bargains!
The store was spotless and so well presented, with lots of stock on display. The ladies told us about the offers that were on and all the ways we could get what we needed. Honestly, their humour and approachability was refreshing and we'll certainly be back because of it!
25 ottobre 2025
Non scritta su invito
Risposta di Cotton Traders - Doncaster
We're happy to hear that you had a fun shopping experience! It's great to know that our team made you feel welcome and that you found some amazing deals. We appreciate your kind words about our store's presentation, and we look forward to your return!
Quick efficient service
11 settembre 2025
Risposta di Cotton Traders - Doncaster
Hi Fiona
Thanks so much for taking the time to leave your feedback, its very much appreciated.
Once again shopping in cotton traders…
Once again shopping in cotton traders Doncaster was made easy by Chandler who was so patient and understanding to my needs.He goes above and beyond to ensure the order is correct and the delivery date is what I want.
12 settembre 2025
Non scritta su invito
Risposta di Cotton Traders - Doncaster
We appreciate you sharing your shopping experience at our Doncaster location. We're happy to hear that our team member was patient, understanding, and helpful in ensuring your order was correct and delivered on time.
Free collection !
I order online and have my items delivered to the outlet at Doncaster Lakeside which is really convenient for me to collect them from.
7 agosto 2025
Risposta di Cotton Traders - Doncaster
We're happy to hear that you find our online ordering and delivery to the Doncaster Lakeside outlet convenient for collecting your items. Thank you for your positive feedback!
Great service from Cotton Traders.
I saw a jumper in Cotton Traders Doncaster store and knew it would be lovely for my son. Unfortunatly they did not have the correct size but the assistant offered to see if it could be ordered....it could. When it arrived it was lovely, and the correct fit, so Thankyou Cotton Traders for your great service.
3 luglio 2025
Risposta di Cotton Traders - Doncaster
We're happy to hear that the assistant was able to order the jumper for your son. We're so glad it was a perfect fit, and we appreciate your positive feedback regarding our service. Thank you!
Great quality products at good…
Great quality products at good prices.staff very helpful and polite.
3 luglio 2025
Risposta di Cotton Traders - Doncaster
We appreciate your positive feedback and are so happy to learn that you love our great quality products at good prices and our helpful, polite staff.
Risposta di Cotton Traders - Doncaster
We appreciate you mentioning our stock levels and extremely helpful staff. We are happy you had a positive experience.
Quick delivery
Quick delivery. Although items didn’t fit they were of good quality. Helpful on the phone dealing with returns.
19 luglio 2025
Risposta di Cotton Traders - Doncaster
Thank you for your review. We're glad you received your order quickly and found the items to be of good quality. We appreciate your feedback regarding the returns process.
Pestered by staff
Called in today at Lakeside, Doncaster to collect a delivery. Regularly order online or use this store personally. New staff on duty there today & I got my delivery, but was REALLY pestered by staff member (Diane) to browse & check if I wanted to buy anything else 2/3 times! I don't like being pestered & it's never happened before with their regular staff. Will think twice before going again. Pity, 'cos good company.
19 luglio 2025
Non scritta su invito
Risposta di Cotton Traders - Doncaster
We appreciate you bringing this to our attention. We're sorry you felt pressured during your recent visit. This is not the experience we want for our customers. We'll address this with our team to ensure a more comfortable shopping environment in the future. Thanks for your feedback.
New footware collection.
Courteous and helpful assistance from shop staff at Doncaster Lakeside Village upon collection of online order.
5 giugno 2025
Risposta di Cotton Traders - Doncaster
We appreciate you taking the time to share your experience. We're happy to hear that our shop staff provided courteous and helpful assistance when you collected your online order.
Goods fit my short legs perfect.27leg.
26 giugno 2025
Risposta di Cotton Traders - Doncaster
We're happy to hear that the goods fit perfectly! Thank you for letting us know, and we appreciate your positive feedback.
Well worth a look supports help for heroes too
Enjoyed calling into Cotton Traders Lakeside Doncaster yesterday. Excellent service from Chandler got myself a very smart Polo shirt at a very nice price. Thank you. Regards Nigel & Denise LS17
Hi to Craig too. Cheers mate
2 luglio 2025
Non scritta su invito
Risposta di Cotton Traders - Doncaster
We're happy to hear that you enjoyed your visit to our store! It's great to know that you received excellent service and found a polo shirt you liked at a good price. Thank you for your positive feedback and kind words.
Cotton Traders clothing are always well…
Cotton Traders clothing are always well made and generous fitting. Plenty of choices. Staff always friendly and helpful.
12 giugno 2025
Risposta di Cotton Traders - Doncaster
We appreciate your positive feedback. We're happy to hear that you find our clothing well-made with a generous fit and that you are satisfied with the choices available. Thanks for your lovely comments regarding our staff.
It took 6 weeks to get the order even…
It took 6 weeks to get the order even then only part delivered with no date as to the rest
Queried delay several times but a robot kept saying your order is being processed. It clearly wasn't
When went to shop to collect staff dismissive abd could not find the order till encouraged to check again. When they found it.
This item.to be returned but you want to charge 3.25 fir the privilege the other part should it ever turn up will be returned another 3.25
Never use you again poor service shame on you
5 giugno 2025
Risposta di Cotton Traders - Doncaster
Thank you for taking my call today. Again, I do apologise for the extensive delay and partial order delivery, and for the unhelpful automated responses and the dismissive service experienced when collecting your order. I can confirm a refund has been processed today and will show on your original payment method within the next 3-5 days. We also do offer free returns to store. We appreciate you bringing this to our attention, and we will investigate these issues.
Kind Regards
Marie
Great service
Great service, straight forward helpful and accommodating, good quality at reasonable prices
29 maggio 2025
Risposta di Cotton Traders - Doncaster
We appreciate your positive feedback. We are happy to hear that you received great, helpful, and accommodating service and found our quality good and prices reasonable.
My husband rang the Doncaster outlet…
My husband rang the Doncaster outlet about a cost he had seen a short while ago and chandler was so helpful and above and beyond what we expect.
Brilliant service by chandler and evri delivered this afternoon. I wish more staff would be as good as chandler.
14 maggio 2025
Non scritta su invito
Risposta di Cotton Traders - Doncaster
We are so pleased to hear about your positive experience with our Doncaster outlet. It's wonderful to know that Chandler went above and beyond to help your husband. We strive to provide excellent customer service, and we're thrilled that Chandler's efforts made such a positive impact on your experience. We're also happy to hear that your order arrived promptly and that you were satisfied with the delivery service.
Everything straight forward.
My order was click and collect to store which was quite quick. I tried the dress on in store and it was fine. The assistants were very helpful.
1 maggio 2025
Risposta di Cotton Traders - Doncaster
Thank you for your positive review! We are delighted to hear that you found our click and collect service convenient and that our staff were helpful. We strive to provide our customers with a positive experience from start to finish, and we appreciate you taking the time to share your feedback.
Good service
The young man who served is always very helpful and pleasant it's good to see someone who is happy in their job and doing it well
20 marzo 2025
Risposta di Cotton Traders - Doncaster
Thank you for your kind words! We're so happy to hear that you had a positive experience with our staff. We appreciate you taking the time to share your feedback. We strive to create a positive work environment where our employees can thrive and provide excellent customer service.👍
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.