Speedy delivery. From placing my order to home delivery was a smooth, quick process, very efficient and therefore very enjoyable. To see my desired shirts and trousers on screen and for them to arrive... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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My delivery came, just as promised. I will be looking to make further orders as well as visiting the store, staff so friendly and helpful. I only went to return some trousers and ended up buying a fe... Leggi di più
L'azienda ha risposto
Ordered online because wasn't in stock,then charge £2.99 for the privilege of picking my own order up,when I mentioned this to staff in shop the said if I had come into shop and ordered that item they... Leggi di più
L'azienda ha risposto
I was greeted by a smiling team member who asked how she could help. My ordered coat was quickly brought from the back area and opened so I could try it on. Excellent customer service. Another lad... Leggi di più
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Dockside Outlet Centre, Unit 11, ME4 3ER, Maritime Way, Chatham, Regno Unito
- 01634 890695
4,6
Eccellente
139 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Le persone hanno visualizzato anche
V neck t shirts
Order product and it was delivered to shop on time. Only had to order as it seemed impossible to find V neck T-shirts in store.
5 maggio 2026
Risposta di Cotton Traders - Chatham
We appreciate your feedback. We understand the challenge of finding specific items in-store and are working to improve our stock availability.
Risposta di Cotton Traders - Chatham
We appreciate your positive feedback and are so glad you found our delivery and returns easy.🚚👍
Speedy delivery
Speedy delivery. From placing my order to home delivery was a smooth, quick process, very efficient and therefore very enjoyable. To see my desired shirts and trousers on screen and for them to arrive in such a short time added to the pleasure of buying these excellent quality products.
15 marzo 2026
Risposta di Cotton Traders - Chatham
We appreciate you taking the time to share your shopping experience. We're happy to hear that the speedy delivery and smooth process added to the pleasure of buying our excellent quality shirts and trousers.
Great customer service
My delivery came, just as promised.
I will be looking to make further orders as well as visiting the store, staff so friendly and helpful. I only went to return some trousers and ended up buying a few other bits, really nice styles.
12 marzo 2026
Risposta di Cotton Traders - Chatham
We're happy to hear that your delivery arrived as promised! We appreciate you mentioning our friendly and helpful staff and that you found some nice styles. We look forward to your future orders and store visit.
The staff at the shop were efficient…
The staff at the shop were efficient and friendly, but the shirts I ordered we far too big for the size ordered so had to return.
10 marzo 2026
Risposta di Cotton Traders - Chatham
We are happy to hear of your positive experience in store and we regret that our sizing did not meet your expectations. Thank you for taking the time to leave a review.
A very happy customer!
All the trousers I have bought are a perfect fit and the fabric and colours are great!
25 febbraio 2026
Risposta di Cotton Traders - Chatham
We appreciate you sharing your feedback. We are happy to learn that the trousers you purchased fit perfectly and that you love the fabric and colours. Thank you for taking the time to leave a review.
Risposta di Cotton Traders - Chatham
We are happy to hear that you find our products to be of first-class quality. Thank you for your positive feedback, it means a lot to us.
I ordered the items on line
I ordered the items on line, very easy to do. I didn't have to wait long,to receive an email saying they were ready for collection. I tried items on in shop apart from one, the rest fitted well,material good quality as always. Cotton Traders clothing washes very well . Staff in the Chatham branch are very helpful and cheerful.
3 febbraio 2026
Risposta di Cotton Traders - Chatham
We appreciate you taking the time to share your experience. We're happy to hear that you found our online ordering process easy and that your items were ready for collection quickly. It's great to know the clothing is good quality and washes well, and that our staff are helpful.
Quick & easy from ordering to…
Quick & easy from ordering to collection. Lady in the shop was very helpful & even told us about all the sales that was on in the shop.
3 febbraio 2026
Risposta di Cotton Traders - Chatham
We appreciate your positive feedback. We're happy ordering and collection were quick and easy. It's great to hear the shop assistant was very helpful, informing you of the sales.
First time I have ordered from Cotton…
First time I have ordered from Cotton Traders. Coat was too big so I returned it to the local shop and re-ordered a smaller size.
The coat is beautiful, just what I need for school runs.
Service from Cotton Traders was absolutely amazing.
Will definitely be buying again from them.
27 gennaio 2026
Risposta di Cotton Traders - Chatham
We appreciate your positive feedback regarding our service and are so glad you had a great experience. We look forward to your future purchases. 😊
Risposta di Cotton Traders - Chatham
We appreciate your positive review on our helpful staff and great service; we are so happy you were pleased.
Efficient order process and great quality
Ordered online with the easy to use website. The order was processed and delivered within the stated time. Quality of the shirts is excellent.
2 dicembre 2025
Risposta di Cotton Traders - Chatham
We appreciate you taking the time to leave a review. We're so happy to learn that our website is easy to use, the order was processed and delivered within the stated time, and the shirts are excellent quality.
Quality products good prices
Quality products good prices , staff friendly and helpful
25 novembre 2025
Risposta di Cotton Traders - Chatham
We appreciate your positive feedback regarding our quality products, good prices, and friendly, helpful staff; we are happy you were pleased.💖
The staff were very helpful
The staff were very helpful, even when I took one of the items back.
18 novembre 2025
Risposta di Cotton Traders - Chatham
We appreciate you taking the time to share your positive experience with us. We're so glad to hear our staff was helpful during your visit and return!
Evri delivered my tea for 2 set while I…
Evri delivered my tea for 2 set while I was out by dropping it over my 6ft gate. I opened the parcel and found it was shattered.
Although it was a careless delivery by every there was no indication that it was fragile.
21 ottobre 2025
Risposta di Cotton Traders - Chatham
Hi Jill.
I am very sorry to hear that the tea for 2 set was broken upon delivery, I can see that we have sent a replacement out to you and have advised EVRi that it is fragile. I am very sorry for any inconvenience caused.
Kind regards,
Jade
The staff in the shop were great
The staff in the shop were great. Getting in what we found in green trousers. However when I went to collect them it was a disaster. I am 5ft 1 1/2” and weight 8 stone. Two pairs the material was light and flimsy. The others , as were the first ones, too small! I know Cotton Traders ladies sizes are slightly smaller than say M&S or Next but I couldn’t even get into them properly. The staff , a different staff, were still great and told me it was no problem. They would send them back. But I was so disappointed. I have been trying to get green trousers and jeans for years!
9 ottobre 2025
Risposta di Cotton Traders - Chatham
Hello Vivienne
Thanks so much for your feedback we are really glad the staff were helpful. We're so sorry the trousers didn't fit as expected and that the material wasn't suitable. We really value your comments regarding sizing and will pass them on to our team. Thanks for your custom as always .
Great service at Chatham outlet…
Great service at Chatham outlet dockside. Ordered my clothing in for me when I phoned in case they didn't have in-store .
All clothing fits well and washes well. Will definitely shop there again.
13 settembre 2025
Risposta di Cotton Traders - Chatham
We appreciate you sharing your positive experience. We're happy to hear that you received great service at the outlet and that your clothing fits and washes well. We look forward to your next visit.
Excellent trousers
Excellent trousers, great fit good quality delivered on time to your store for collection thank you.
16 settembre 2025
Risposta di Cotton Traders - Chatham
We appreciate your positive feedback. We're so happy to learn that you find the trousers excellent, a great fit and good quality, with on-time delivery.
Cotton traders are so helpful and the…
Cotton traders are so helpful and the staff are so friendly
30 settembre 2025
Risposta di Cotton Traders - Chatham
We appreciate your kind words. We're so glad to hear that our staff was helpful and friendly during your visit with us.
Good coat for cold winter days!
Good coat for cold, rainy winter days, love the warm lining in the hood and across the shoulders.
The only thing I’ve found these days is the bigger width on the shoulders and narrow across the hips, like a man’s shape. I had to order a large size because my hips and stomach are on the big size sadly!
Ordering and delivery excellent.
11 settembre 2025
Non scritta su invito
Risposta di Cotton Traders - Chatham
We're glad you find the coat suitable for cold, rainy days and appreciate the warm lining. We appreciate your feedback regarding the fit, and we'll consider this as we develop future designs. We're happy the ordering and delivery met your expectations.
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