So many nice items on Cotton Traders - excellent quality too!I like having a choice of lengths as I have little legs! Delivery is very quick. However, I hesitate to order sometimes because of postage... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Quality of goods is always good from this company. Prices are too high though. One item received had wrong size and wrong item in the packet although tagged label correct. Checked returns but it wou... Leggi di più
I am still awaiting my order. I was told by couriers they had it 7 days ago then I was told it was delayed. I complained and Evri customer services contact me every day but say it seems to be lost s... Leggi di più
I’ve had several pairs of these cropped trousers over the years and although the fabric changes slightly each time, these are still as comfy and smart as ever. Because I ordered the black ones I did w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di accessori di moda
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Scritti dall'azienda
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Informazioni di contatto
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Regno Unito
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Eccellente
211K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Recent Purchases
I am always extremely pleased with my purchases and the service provided by Cotton Traders.
10 luglio 2026
Useless courier
Products were good but relying on Evri as courier negates the experience. Having had issues getting Evri to deliver to my house I tried getting the latest parcel delivered to a local collection point. This was a nightmare as parcel went missing for days before Evri eventually managed to deliver it to the shop. No more Cotton Traders purchases for me while Evri are involved.
9 luglio 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Cotton Traders
We're so glad you appreciated our fabrics and service! We truly value your positive feedback.
Risposta di Cotton Traders
Thank you for your positive review 👍
Risposta di Cotton Traders
We are so pleased to hear that everything you ordered was just what you hoped for. Thank you for your wonderful feedback!
Fast delivery and trousers a perfect…
Fast delivery and trousers a perfect fit
Couldn't find good work trousers anywhere, perfect for a 5ft woman
8 luglio 2026
Risposta di Cotton Traders
We appreciate you taking the time to leave a review. We're so happy to hear that you found the perfect work trousers and that the delivery was fast.
Thank you for the stylish and good…
Thank you for the stylish and good value dress promptly delivered which has been very comfortable to wear in the heat wave.
9 luglio 2026
Risposta di Cotton Traders
We're so pleased to hear that you found your dress stylish, good value, and comfortable to wear during the heatwave. Thank you for your wonderful feedback!
Disappointed
Placed an order after seeing the promotion for free travel bag and entered the appropriate code given.
Order arrived but no free travel bag. Disappointed and made worse by the same promotion emailed the following week .
9 luglio 2026
Risposta di Cotton Traders
Dear Fiona Dawson,
Thank you for your review. We are so sorry to hear that your free travel bag was not included with your order. We understand your disappointment, especially seeing the promotion again. On checking the order it appears the promotional code is not applied. Please be assured we have arranged for the free gift to be sent separately and will be with you within the next 3 working days.
Kind regards,
Andrea
Delivery service not good.
Goods are good quality. EVRi delivery is rubbish. Goods left on doorstep - that's not delivery - it's abandonment of your goods - they are not mine until delivered. You need to change your courier.
8 luglio 2026
Risposta di Cotton Traders
We're truly sorry to hear about the issues you experienced with the delivery of your order. We understand your frustration with the parcel being left on your doorstep, and we appreciate you bringing this to our attention. We will be addressing this with our delivery partner.
My purchase arrived very quickly
My purchase arrived very quickly and was exactly as described and ordered.
9 luglio 2026
Risposta di Cotton Traders
We're so pleased to hear that your purchase arrived quickly and was exactly as you expected! Thank you for your wonderful feedback.
Good quality and value goods delivered…
Good quality and value goods delivered promptly.
9 luglio 2026
Risposta di Cotton Traders
We're so pleased to hear you're happy with the quality and value of your goods, and that they were delivered promptly. Thank you for your wonderful feedback!
Always love their clothes
Always love their clothes , but this time had to return 2 items size not right , returned by Royal Mail same day I received goods on , 9th July , still awaiting Credit 19th July, so not happy about that
8 luglio 2026
Risposta di Cotton Traders
We appreciate your continued loyalty and are sorry to hear about the sizing issue with your recent order. We understand your frustration regarding the delay in receiving your credit and are actively working to process returns as quickly as possible.
I am still awaiting my order
I am still awaiting my order. I was told by couriers they had it 7 days ago then I was told it was delayed. I complained and Evri customer services contact me every day but say it seems to be lost somewhere. I stopped having them to my house as parcels never turned up so I chose to have it sent to my local parcel shop and they still don't seem to be able to manage that. Very disappointing.
9 luglio 2026
The size of the t shirt was OK but the…
The size of the t shirt was OK but the armholes were way too big making a very bad fit.
9 luglio 2026
Risposta di Cotton Traders
We're sorry to hear that the armholes on the t-shirt didn't provide a good fit. We appreciate you bringing this to our attention, and we will pass your valuable feedback to our design team for review.
Risposta di Cotton Traders
We are so pleased to hear that you are happy with the excellent fit and quality of your purchase. Thank you for your positive feedback!
I'm still waiting for refunds
I'm still waiting for refunds for two returns which were received by Cotton Traders last Monday (13th) and Wednesday (15th) respectively (it's now Sunday). I have to pay for goods at the time of dispatch - i.e prior to receipt - I would therefore expect prompt treatment of refunds, at the very least within 24 hours of receipt!
9 luglio 2026
Risposta di Cotton Traders
Dear Steph,
Thank you for your review. We are very sorry to hear about the delay in processing your refunds. We understand your frustration, especially given the time it has taken since your returns were received. We are working to process all refunds as quickly as possible and appreciate your patience.
Kind regards,
Andrea
As ever Cotton Traders gave a very good…
As ever Cotton Traders gave a very good reliable service. Prompt delivery to store, pleasant staff. Goods great quality and true size.
9 luglio 2026
Risposta di Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you received very good and reliable service, with prompt delivery to your store and pleasant staff. It's great to know you are happy with the great quality and true sizing of our goods.
Risposta di Cotton Traders
We're so pleased to hear you're happy with our products, service, and value. Thank you for your wonderful feedback!
Easy Ordering
A very good website to buy real cotton products online. It also sells via catalogs and mail order.
28 giugno 2026
Risposta di Cotton Traders
We're so pleased to hear you find our website a great place to buy real cotton products, and we appreciate your recognition of our catalogue and mail order options. Thank you for your kind review!
Good quality .
Good quality .. items are a good fit and value for money. Prompt delivery.
23 giugno 2026
Risposta di Cotton Traders
Thank you for your wonderful review! We are so pleased to hear that you are happy with the quality of our items, their fit, and the great value they offer. We're also glad the delivery was prompt.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.