Tracking number stated that my order had been delivered. It was Not delivered. I contacted customer service and they told me that since ups said it was delivered they were not going to do anything. So... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
This was the first time I ever ordered from Cosmofactor. I saved over $30 buying luxury perfume off this website. Package was delivered promptly with a full, brand new bottle of my favorite perfume. E... Leggi di più
I ordered for the first time and had an issue with one product. I contacted them immediately & had wonderful customer service to fix the problem. Will definitely order from them again..
Found the item I was looking for at a great price. Received timely confirmation and was kept updated on delivery. Bought on 9/3 and received on 9/9. Packaged well and received in good condition. W... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At CosmoFactor, we supply authentic skincare, haircare, and beauty from leading brands, making premium products more accessible through exclusive savings.
Informazioni di contatto
Stati Uniti
- cosmofactor.com
4,5
Eccellente
50 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Will buy again
Received what I order with tracking. Like the product I chose and likely will buy from them again.
2 marzo 2026
Non scritta su invito
Best price I could find on my favorite…
Best price I could find on my favorite product and I received it 2 days later. Easy to use website and ordering. I'm so impressed and happy I found CosmoFactor!
25 febbraio 2026
Non scritta su invito
Access to quality products at…
Access to quality products at reasonable prices.
21 febbraio 2026
Non scritta su invito
Very Happy Customer!
Quick delivery, product in excellent condition just as described. Very happy with this transaction.
13 febbraio 2026
Non scritta su invito
Best prices and fast shipping
Best prices and fast shipping
Best prices and fast shipping. My favorite site for all my beauty needs
2 febbraio 2026
Non scritta su invito
Amazing Customer Service
This was my first time ordering from CosmoFactor. I had a lot going on and my mind was elsewhere when I placed my order. I emailed to see if I could cancel and got a prompt repsonse that they were able to cancel. I changed my mind and decided to go ahead. I asked for a code for a discount because mine had expired with my first order. Again, the response was amazingly prompt and they sent me a new code. Customer service means so much to me. This is a sign of a great company!
5 febbraio 2026
Non scritta su invito
Great quality Alastin items
Great quality Alastin items at unbeatable prices, glad I found cosmofactor!
14 gennaio 2026
Non scritta su invito
Had a easy shopping experience
Had a easy shopping experience, the fast free shipping is what matters!
Super fast shipping very impressed!
5 gennaio 2026
Non scritta su invito
They give fake products!
They give fake products so I'd look elsewhere if I were you.
I bought ZO growth factor and its fake! I've been using this product for years and the smell, texture and color is completely off. If you're going to give fake products you should at least make it look like the container hasn't been opened. There were fingerprints on it and you could tell they stirred it as well.
Wish I could get my money back but oh well.... I'll just warn people instead.
15 dicembre 2025
Non scritta su invito
Risposta di CosmoFactor
We take this very seriously. We do not sell counterfeit products — all ZO Skin Health items are sourced from authorized U.S. distributors and are 100% authentic.
We understand differences in smell, texture, or color can be concerning, especially if you’ve used the product for years. However, signs of tampering are not acceptable, and we would never knowingly ship an opened item.
Please contact us directly with your order number and photos so we can investigate and make this right. We’re happy to review and resolve this properly.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.