Ordered just a single One Piece booster pack, and couldn't believe my luck when I pulled a Secret Rare Alt Art. Goes to show that this company is selling packs honestly, that's what the card game is... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Top class. I ordered a PSA 10 (Zard art) base set pack recently for £1250 and was a little concerned using a new store for the first time... But they had good reviews and the price was £300 chea... Leggi di più
So impressed with this website! I’d been looking for the OG Pokemon stickers online, and was so happy to see them on the site, especially at such a good price! I purchased a few other goodies... Leggi di più
Only found cosmic Collectables this year. I preorder all my Pokémon orders with them now. They always arrive on the day of release which is amazing. Great prices too. It’s hard to find a trusted selle... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di oggetti da collezione
- Negozio di giochi da tavolo
- Fornitore di servizi di giochi al computer
- Negozio di hobbistica
- Negozio di giocattoli
- Negozio di compravendita di figurine
Scritti dall'azienda
Cosmic Collectables is a new online based collectables company. Our goal is to bring affordable prices to customers all over the UK. We make this possible because we trade solely online so we can be extremely competitive with our prices. As collectors we know how expensive the hobby can be, so it is our goal to help customers save as much money when building their own collections. We absolutely love these communities and as a big Pokemon collector with a lot of friends in the hobby, it is always an enjoyable experience when talking/trading. This is a completely new experience and we will do our best to make sure we are providing the absolute best service to our customers. Thank you to everyone that supports us on this journey <3.
Informazioni di contatto
4,7
Eccellente
464 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di Cosmic Collectables
Thank you!
Item arrived safely
Items arrived safely and was delivered on time
19 maggio 2023
Non scritta su invito
Risposta di Cosmic Collectables
Thank you!
Risposta di Cosmic Collectables
Thank you!
Perfectly Sent
This is my second order from Cosmic Collectables and both instances have been outstanding, the first time was blister packs and they were packaged really well, and this time I ordered around 20 individual cards to help out with my collection, and these were packaged beautifully, individually sleeved, then clamped and finally bubble wrapped in a thin box, I won’t go anywhere else for individual cards now, it shows that Shai and Amanda love what they do and are the best at it!
1 maggio 2023
Risposta di Cosmic Collectables
Hello Stephen,
Wow what incredible feedback. We really appreciate your positive words and are glad you have enjoyed your experience with us so far!
Keep it Cosmic,
Shai and Amanda
Risposta di Cosmic Collectables
Thank you!
Flawless.
A smaller TCG online store who, based on my first order with them, have a standard of product handling higher than most I've experienced with bigger retailers.
I bought a S&V Booster Box and ETB bundle (out of a selection of competetively priced bundles). Usually such products arrive with tears in the wrap and broken perforations, but both were delivered from this store with flawless shrink wrap and the perforations intact on the Booster Box, perfect for anyone wanting a pristine sealed collection. Thanks, CosmicCollectibles!
22 aprile 2023
Non scritta su invito
Risposta di Cosmic Collectables
Hello Lacey,
Wow - this is such amazing feedback from you! We are really pleased that you had a great experience. As hobbyists ourselves, we will always try to send out the best condition items we have! Thank you!
Keep it Cosmic,
Shai and Amanda
Great service at great prices
Have used Cosmic for a few orders now and have found their prices some of the best around and their service great. They have a great selection. Preorders have all come on release day and normal orders have all come in a few days. Can't recommend more.
7 aprile 2023
Non scritta su invito
Risposta di Cosmic Collectables
Hello Neal,
We are so happy that you have had a positive customer experience so far. We will keep doing all we can to deliver a top service!
Thank you!
Keep it Cosmic,
Shai and Amanda
Would use again.
27 marzo 2023
Risposta di Cosmic Collectables
Thank you!
Keep it Cosmic,
Shai and Amanda
Oustanding!
Pre-order and got it on time (really fast delivery) for my sons birthday! Amazing service, pricing, and product is not open or tampered with which is a big concern when buying online. What else can one say... Thanks!
28 marzo 2023
Risposta di Cosmic Collectables
Hello Antonio,
Yay - we are thrilled to hear your items arrived on time for your son's birthday, we hope he pulled some brilliant cards!
Keep it Cosmic,
Shai and Amanda
Great service with no problems
Preorder for Pokemon TCG was delivered without problems and ahead of the stated schedule. Price was competitive, would use again.
28 marzo 2023
Risposta di Cosmic Collectables
Hello Michael,
Thank you so much - we are really pleased your customer journey was smooth with us
Keep it Cosmic,
Shai and Amanda
Great information and well packaged
Great information and well packaged. I would definitely use again.
28 marzo 2023
Risposta di Cosmic Collectables
Hello Aidan,
Thank you so much! We are so pleased you were happy with your purchase
Keep it Cosmic,
Shai and Amanda
Fantastic company that always deliver 5…
Fantastic company that always deliver 5 star service and products with 5 star values. Love being a customer.
27 marzo 2023
Risposta di Cosmic Collectables
Hello Aminur,
Wow, we are so happy with this feedback! We hope to continue this great customer experience for you in the future too!
Keep it Cosmic,
Shai and Amanda
Risposta di Cosmic Collectables
Hello,
Thank you so much for your kind feedback!
Keep it Cosmic,
Shai and Amanda
Fantastic service from a great company
Fantastic service from a great company. Always try and use them when I can just wish that I could get a one piece booster box - just not fast enough at my age!
22 marzo 2023
Risposta di Cosmic Collectables
Hello Tom,
Thank you so much for your feedback here! If you ever need anything do always email us at shai@cosmiccollectables.co.uk
We will always see if there is anything we can do. But we understand One Piece is very in demand!
Keep it Cosmic,
Shai and Amanda
Good product and quickly delivered
22 marzo 2023
Risposta di Cosmic Collectables
Thank you Xiao!
Keep it Cosmic,
Shai and Amanda
Good company
Good company! Would order more of in the future, reasonable prices too and easy to contact if you have any problems
6 marzo 2023
Risposta di Cosmic Collectables
Hello Josh,
Thank you so much for leaving your review with us. We will keep doing all we can to keep it up!
Keep it Cosmic,
Shai and Amanda
This is my go to place for all my tcgs
This is my go to place for all my tcgs, would highly recommend, great friendly customer service and good prices!
20 marzo 2023
Non scritta su invito
Risposta di Cosmic Collectables
Hello Kaid,
Thank you so much for your positive feedback, we really appreciate it!
Keep it Cosmic,
Shai and Amanda
Very great service
13 marzo 2023
Risposta di Cosmic Collectables
Hello Anthony,
Thank you so much!
Keep it Cosmic,
Shai and Amanda
Another issue with overselling
Another issue with overselling. You are a small shop, you are being bullish in your market research and attempting to justify it via emails. Your cancellation email and attempt to actually justify the quantity you’re “short on” was rubbish and not realistic. Refund was at least given but shocker, my trust was misplaced for pre-ordering from you, as everything else has now sold out!
21 febbraio 2023
Non scritta su invito
Risposta di Cosmic Collectables
Hello Mike,
Thank you for leaving us feedback, and I apologise again for the issues faced with the phyrexia all will be one compleat bundles.
This is a problem all stores in the UK will be facing because WOTC supplied such a tiny amount to the UK, so our suppliers were forced to favour WPN stores by WOTC.
The moment we were notified we would receive 1 out of the 150 we ordered with 4 different suppliers, we contacted customers to apologise and immediately issued a refund.
We try to be as careful as possible with pre orders which is why we only sold 25 of these, and the only reason we sell pre orders is to make sure collectors can get their orders in early before the items surge in price, and either stores gouge their prices, or resellers and bots buy out the stock to resell at inflated prices, like we are seeing now.
We never expected numbers to be as bad as 1 per store, these are numbers we have never faced with any product release, and I cannot apologise enough.
Please note that if there is a restock we will contact customers, and offer the product at the same price they pre ordered originally.
Kind regards
Shai Edginton
great service and quick delivery…
Always great service and quick delivery my go to place for pokemon cards and accessories
13 febbraio 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.