Nothing went wrong, but I am very disappointed that the premium has doubled just because we are claiming against our policy for a condition that we are insured against. If you asked me to do some p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I have found Corinium to be fair. When I had one claim rejected and revisited it. They over turned their original decision. The additional costs are steep but this is the same with most other pet... Leggi di più
L'azienda ha risposto
After our pet dog became ill and sadly passed away we had to claim for payments to three separate practices. All three claims were processed without any problems and we received the money after abou... Leggi di più
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Well what can i say about Corinium except outstanding. I have had pet insurance for many many years as my pets are my family. I as you can imagine have had dealing with many other pet insurance compan... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Corinium Insurance Services provide personal lines insurance products which are available online direct to members of the public. Specialising in Income Protection, Mortgage Protection and Pet Insurance.
Informazioni di contatto
Trent Services (Administration) Ltd, GL7 1XD, Cirencester, Regno Unito
- 01285 626032
- info@coriniuminsuranceservices.co.uk
- coriniuminsuranceservices.co.uk
4,4
Eccellente
34 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good customer service
Good customer service
Could always speak to someone if I needed to and the service was very efficient.
22 gennaio 2026
Non scritta su invito
Risposta di Corinium Insurance Services
Dear Ms Hassell
Thank you for your 5 star review.
We are pleased that you have been happy with our service.
Kind regards
The Pet Claims Team
Claim moving int9 new year
My claim was handled promptly. As my claim moved from one year into the next I was a little confused when part of it was seemingly rejected. The call handler explained it well and I was satisfied immediately.
21 gennaio 2026
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Risposta di Corinium Insurance Services
Dear Mr McNeil
Thank you for your 5 star review.
We are pleased that we were able to explain the situation and you were happy with our service.
Kind regards
The Pet Claims Team
Great service
Great service, easy online form to complete and great customer service when I rang with the initial questions. Thank you for my two payments, my fur baby’s treatment continues but hopefully we can get him better sooner rather than later 🙏
2 febbraio 2026
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Risposta di Corinium Insurance Services
Good Morning Susie
Thank you for your 5 star review.
We are happy that you have been pleased with our service for your claim and subsequent payments.
Kind regards
The Pet Claims Team
Alfie the Beagle
Both my dogs are insured through Corinium.When I needed to make a claim for Alfie the beagle who needed surgery Corinium were just fantastic.My claim was dealt with quickly.Phone calls are always answered by extremely helpful staff.
Great faultless customer service.
7 gennaio 2026
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Risposta di Corinium Insurance Services
Dear Ms Williams
Thank you for your 5 star review, we are pleased that you were happy with our service.
Kind regards
The Pet Claims Team
Easy claim process and customer service…
Easy claim process and customer service is just amazing.
31 gennaio 2026
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Risposta di Corinium Insurance Services
Good Morning
Thank you for the 5 star review.
We are pleased that you have been happy with our service.
Kind regards
The Pet Claims Team
Risposta di Corinium Insurance Services
Good Morning Dawn
Thank you for your 5 star review, we are pleased that you have been happy with our service.
Kind regards
The Pet Claims Team
We have been using Corinium for a…
We have been using Corinium for a number of years, and they have always been helpful, kind and courteous when making a claim for our Springer Spaniel Marvin
21 gennaio 2026
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Risposta di Corinium Insurance Services
Good Morning Nigel
Thank you for the 5 star review, we are pleased that you are happy with our service.
Kind regards
The Pet Claims Team
Everything was smooth
Everything was smooth. I had to make two claims sadly, vets did the first one. And I did the second one. Both times, the processing was quick. I wish I had done the claim myself and saved £35! First payment was prompt (too prompt in fact, when we had to go back due to infection, vets charged £20 for continuation because they had closed the claim as payment has been made)
Second payment was in a reasonable time frame.
17 dicembre 2025
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Risposta di Corinium Insurance Services
Dear Mrs Gautam
Thank you for the 5 star review, we are pleased that you are happy with our service and turnaround times for your claims.
Kind regards
The Pet Claims Department
Claim process easy to set up online
Claim process easy to set up online. Communication is clear and precise by email and text. I would highly recommend Corinium Pet Insurance.
4 dicembre 2025
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Risposta di Corinium Insurance Services
Good Afternoon
Thank you for your 5 star review, we are pleased that you are happy with our service.
Kind regards
The Pet Claims Team
Kind and understanding service
Kind and understanding service. We were very grateful for the team support. Thank you so much for your help.
19 dicembre 2025
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Risposta di Corinium Insurance Services
Good Morning
Thank you for the 5 star review, we are glad that you have been happy with our service.
Kind regards
The Pet Claims Team
A Satisfied Client
I made a claim following my dog needing a visit to an emergency vet.
The claim was settled to my satisfaction, however it took a lot longer than I expected it to & I was amazed to be told that GDPR terms applied to my dog's health history. I am familiar with GDPR, & it does not apply to animals, therefore my claim could have been settled sooner than it was.
Other than the above minor gripe, I was well satisfied with Corinium.
10 novembre 2025
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Risposta di Corinium Insurance Services
Dear Brian
Thank you for your review, we are happy that you were satisfied with our assessment.
I am sorry that there was a delay relating to your dog's clinical history. I believe that the GDPR issue may have been due to the Vet Practice including the owner's personal data within the pet's clinical history and therefore there is a need to be careful when it is being shared. However I would be happy to look into your claim should you wish for a more formal response. Please contact us on 01285 626020/petclaims@trent-services.co.uk if you wish to discuss this further.
Kind regards
Lewis Murphy
Claims Manager
Prompt action and payment.
2 dicembre 2025
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Risposta di Corinium Insurance Services
Good Morning,
Thank you for your review, we are pleased that you were happy with our service.
Kind regards
The Pet Claims Team
Corinium
Restored My Faith In Insurance!
I can't recommend Corinium enough.
My dog has been through 2 separate health issues and each time I've dealt with them its been a pleasure and claims are paid promptly. It goes to show decent insurance companies do exist!
2 dicembre 2025
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Risposta di Corinium Insurance Services
Dear Mrs Smith
Thank you for taking the time to give your feedback. We are grateful for your kind words. We are glad you have had a positive experience and your claim has been resolved to your satisfaction. If you require any further assistance please do not hesitate to contact us.
Yours sincerely
Lewis Murphy
Claims Manager
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