We were treated so well by Co-op Manchester (Levenshulme - Errwood Road) from the very start of our dealings with them after the sudden and unexpected death of a family member. They were thoro... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I want to Thank everything Mike and his team at Downend, Bristol did for us following my Mum’s (Pamela Britton)passing. Your kindness,patience and understanding meant so much at a time when we were st... Leggi di più
L'azienda ha risposto
I had the pleasure of meeting Elodia from the funeral care office. From the moment we arrived she was caring, professional and very kind to my mother who was feeling very vulnerable. She made us fee... Leggi di più
L'azienda ha risposto
We arrived for our scheduled appointment a member of staff greeted us and showed us to a private room. Explained everything,once we had decided which funeral package we wanted they promptly dealt with... Leggi di più
4,7
Eccellente
6K recensioni
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Real easy and felt comfortable talking
Real easy and felt comfortable talking
16 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Evelyn,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found the process easy and felt comfortable talking with our team. It's important to us that you feel listened to and at ease throughout.
Thank you for choosing Co-op Funeralcare.
Best, ^Elan
My dads funeral was back in 2017
My dads funeral was back in 2017
I shouldn't even have thought of undertakers i know they come nice and quietly. This mob. Head undertaker Philip was shouting from the minute he got to my house. Shouting come on everybody let's get a move on. He told mourners to take flowers in own cars. Said to me when I got to church do you want body in church first before the mourners. Or once mourners in church shouting all the time at mourners come on. Shouted in an elderly man's ear. Who said your shouting in my ear. He says we'll turn your hearing aid down. Told me to collect all cards from flowers. When I was speaking to a friend at the church he saud come on you can speak at the wake. He was horrendous. I remember my dad's funeral aswell as that rotten man. Id advise people to not use this lot
21 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello Linda, thank you for taking the time to leave a review.
I'm sorry to read about your experience and to hear that aspects of your dad's funeral have stayed with you in this way. We understand how important it is that families feel supported and cared for throughout the funeral, and I'm sorry that this was not your perception of the service you received.
As the funeral took place some time ago, we're unable to investigate the circumstances based on the information provided in your review. However, if you would like to discuss your concerns further, please call our Customer Relations team on 0800 083 6301.
^Take care, Becs
Kerry was lovely and explained…
Kerry was lovely and explained everything clearly.answered and questions we had and overall a great meeting
17 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Marie, I'm so glad to hear you had such a positive experience with Kerry. Thank you for taking the time to leave us a review, we really appreciate it 💙 ^Take care, Michelle.
Very helpful and polite couldn’t ask for better service.
Very helpful and polite as it was for both myself and husband so it was explained perfectly to understand.
Great to know our wishes will be granted with care.
18 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Carole, thank you so much for leaving us a positive review. I'm glad to hear you found our staff to be helpful and polite when choosing your plans 💙 ^Take care, Michelle.
It was explained in full the staff were…
It was explained in full the staff were excellent the whole experience was quick and easy
17 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Ray, I'm so glad you found the experience quick and easy, and that our staff were excellent. Thank you so much for leaving us a positive review 💙 ^Take care, Michelle.
Thoroughly professional
Thoroughly professional; even though following a script made it friendly and personable. Quick and easy to organise my plan, reasonably priced and covered exctly what I wanted.
The chap I dealt with was really friendly and covered everything in detail, answering all my questions and concerns quickly and in as much detail as I needed.
16 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Scott, I'm so glad that our team were able to assist with your plan, and that you found the process to be quick, easy and professional 💙 ^Take care, Michelle.
From when we walked in the door to when…
From when we walked in the door to when we left everyone was pleasant and helpful. The lady who took us through the types of plans that the C0-OP offer was very thorough, explained everything in detail and always asked if we had any questions. We chose the CO-OP because they are a trusted long standing business. Their plans are backed by the FSCS which gives us peace of mind. Unlike some other funeral plans where it is possible to lose your money.
16 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Barbara, I'm so glad to hear our staff were pleasant and helpful, and explained everything in detail. We really appreciate you choosing us 💙 ^Take care, Michelle.
Great member of your staff came out and…
Great member if your staff came out and made it very easy
17 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Jane, I'm so glad to hear you had a positive experience. Thank you for taking the time to leave us a review, we really appreciate it 💙 ^Take care, Michelle.
All the staff are very polite and…
All the staff are very polite and helpful. They explain everything step by step and answer any questions asked. Thank you again.
15 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Stephen, thank you for your review. We’re pleased to hear you found all the staff polite and helpful, and that they explained everything clearly and answered your questions.
^Best Wishes, Simon
The staff were very helpful and…
The staff were very helpful and professional. We were very pleased with the way it was sorted for us. Lots of information to help us.
17 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello Wendy, thank you for your review. We’re pleased to hear you found our staff helpful and professional, and that you were given plenty of information to help you.
^Best Wishes, Simon
Very helpful and understanding staff
19 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello Michael, thank you for your review. We’re pleased to hear you found our staff so helpful and understanding.
^Best Wishes, Simon
No Bother
It was a simple phone call dealt with by a clearly experienced person who knew very well how to deal with what must be one of the most sensitive and personal experiences a person has to deal with at some time in Their life.
A very easy transaction dealt with efficiently.
14 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello and thank you for your review. We’re pleased to hear your call was handled with experience, sensitivity and efficiency, making the process straightforward for you.
^Best Wishes, Simon
Staff were great at the co op funeral…
Staff were great at the co op funeral care in beeston . Doing a plan only takes an hour and is very straightforward. Zoe who helped me with making a plan explained everything all the different packages you can get and what it includes. Very happy with the service I got I recommend co op funeral care
14 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello Amanda, thank you for your review. We’re so pleased to hear Zoe explained the different packages and what they include, making the process straightforward. It’s great to know you were happy with the service and would recommend us.
^Best Wishes, Simon
Excellent manner of the representative
Excellent manner of the representative
17 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello Allan, thank you for your review. We’re pleased to hear you were so impressed with the representative’s manner.
^Best Wishes, Simon
Explained all options available
Explained all options available, very sensitive to my situation and very helpful. No pressure and time given to discuss and think about what was needed. Shelly was great and explained everything that I needed to know.
15 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello and thank you for your review. We’re pleased to hear that Shelly explained all the options clearly, gave you time to consider what you needed and was so sensitive and helpful throughout.
^Best Wishes, Simon
Easy to navigate the site
Easy to navigate the site, good choices and easy to pay, all good.
Funeral may be different but then I won't care at that point!
15 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello and thank you for your review. We’re pleased to hear you found the website easy to navigate, with good choices and an easy payment process.
^Best Wishes, Simon
Trusted name and slightly cheaper than…
Trusted name and slightly cheaper than other local undertakers
17 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello and thank you for your review. We’re pleased to know you value our trusted name and found our prices competitive compared with other local funeral directors.
^Best Wishes, Simon
A very welcoming meeting
A very nice and welcoming and comfortable meeting with Tracey. Talked us through everything that we need to do.
9 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hello Mrs Blount, thank you for your review. We’re pleased to hear Tracey made you feel welcome and comfortable, and talked you through everything you needed to know.
^Best Wishes, Simon
Very respectful at what is an emotional time
I was extremely well looked after. The different choices I could make were explained to me and no pressure to decide which one
10 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Thank you, June. I'm really glad you were well looked after and didn't feel under any pressure at all. Your kind words are incredibly appreciated. Take care,
^Mike
Was helpful staff
Was helpful staff, didn't push me into anything! All done now so my children don't have to worry about it!
11 settembre 2026
Non scritta su invito
Risposta di Co-op Funeralcare
Hi Thelma, thank you for taking some time out to leave us a review. We are very glad to hear that you felt supported by our colleagues and that you now have peace of mind after this process.
^Best wishes, Victoria
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