brilliant experience all round for me the man came did an assessment realised too much water was coming out of my taps fitted the device all hassle free from me and after having it fitted in April I a... Leggi di più
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Very pushy. Sent a letter which I was getting around to dealing with. They cold called at the doorstep confusing my elderly parents, I was luckily there to tell the cold called to go away.... Leggi di più
L'azienda ha risposto
A representative from Control Flow Technologies Group cold called my house yesterday. Neither myself or my wife were home, but they managed to talk their way past my 82 year old father in law before m... Leggi di più
L'azienda ha risposto
Control Flow visited our property after we received a letter, and they were very helpful and let us know what was happening during every step of the way. They were extremely friendly and made us feel... Leggi di più
L'azienda ha risposto
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At Control Flow Technologies Group, we help customers and organisations save water, energy, and money with our patented HL2024® technology. With our Control Flow HL2024® devices, we deliver a fully tailored, turnkey service that tackles some of the UK’s most pressing challenges: water scarcity, rising utility costs, and nutrient neutrality. We work with the UK's major water companies to deliver free Water Audits to customers, helping them save water and money on their utility bills.
Informazioni di contatto
Unit 1C Hylton Park, SR5 3HD, Sunderland, Regno Unito
- 0800 783 7007
- watersaving@controlflow.co.uk
- controlflow.co.uk
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Ha risposto al 78% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Saved me a fortune
brilliant experience all round for me the man came did an assessment realised too much water was coming out of my taps fitted the device all hassle free from me and after having it fitted in April I am now delighted to have had my first bill and have saved a fortune. Nothing to be worried about at all , I hadn't heard of them and did wonder if it was legitimate at first as I had received an email but hadn't seen it . Thanks for a great experience and saving me money.
Very pushy.
Very pushy.
Sent a letter which I was getting around to dealing with.
They cold called at the doorstep confusing my elderly parents, I was luckily there to tell the cold called to go away.
This company is acting like it is the 1980’s, we have signs plastered over all of our door saying ‘No Cold Callers’.
This company put my parents in danger, they are at high risk of falls and had just been settled with cups of tea and programmes to watch.
I will be reporting this company for cold calling, ringing the bell and knocking on the door ignoring signs.

Risposta di Control Flow Technologies Group Ltd
Cold caller from Control Flow Technologies
A representative from Control Flow Technologies Group cold called my house yesterday. Neither myself or my wife were home, but they managed to talk their way past my 82 year old father in law before making their way around my home on the premiss that we are using too much water. With clearly no attempt to check if he was the homeowner, they then arranged to install some sort of flow restriction. They left no paperwork, contact details, or any evidence of the planned work. When I called UU they could also find no details of the visit. We recently had a new water meter installed (I think the whole street had the same judging by all the discarded parts left behind). Following this we suffered from greatly reduced water pressure. I called UU and the next day someone (white van, no uniform, so guessing a contractor) turned up and removed something from the new water meter installed- I’m guessing it was the same thing that they have now organised to re-fit without the homeowner’s consent. I’m pretty disgusted by what’s happened. UU said they’d received a number of complaints about Control Flow Technologies and are investigating.

Risposta di Control Flow Technologies Group Ltd
Our tap could not dispose any hot water…
Our tap could not dispose any hot water for days, we couldn’t shower for a night. No one came to re-check after we addressed the issue

Risposta di Control Flow Technologies Group Ltd
Great experience.
Great experience.
The team were friendly and professional and explained everything that was happening and why.
It was completely free, so I’m looking forward to seeing results!

Risposta di Control Flow Technologies Group Ltd
Misleading sales tactics
Misleading sales tactics. We were informed that there appeared to be a water leak on our premises due to increased water usage, and that the company was working alongside United Utilities to help identify the issue.
After requesting further information, I received an email which turned out to be a general water audit offering advice on reducing water usage and saving money, rather than any formal notification regarding a suspected leak.
I felt this approach was misleading. The sales representative’s communication did not accurately reflect the purpose of the contact and was not an appropriate way to promote the company’s services. A more transparent and honest approach would have been appreciated.

Risposta di Control Flow Technologies Group Ltd
Great company and communication.

Risposta di Control Flow Technologies Group Ltd
We did not receive prior notification…
We did not receive prior notification from United Utilities when an employee from ControlFlow turned saying we were using more water than we should be - we are fairly typical - and hustled their way on to our property, claiming to be from the utility to do our free water audit. We felt put on the spot and under pressure, including being made to sign something - we aren’t sure what - that we now suspect includes having flow control devices that we don’t want or need. Very unhappy with what appears to be high pressure sales.

Risposta di Control Flow Technologies Group Ltd
Control Flow visited our property after…
Control Flow visited our property after we received a letter, and they were very helpful and let us know what was happening during every step of the way.
They were extremely friendly and made us feel very comfortable! I can’t wait to see some potential savings on my utility bills!

Risposta di Control Flow Technologies Group Ltd
Easy and quick process all done for…
Easy and quick process all done for free through my water company. Lovely plumber too!

Risposta di Control Flow Technologies Group Ltd
Coming to properties Unannounced!
I did receive an email regarding having a water test on my property. I assumed this would be optional ? I do appreciate you are trying to help. But I was disappointed when one of your employees came to my property on a Sunday which was a Bank Holiday. Unannounced!
I felt put on the spot a bit and harassed.
I did not request an appointment.

Risposta di Control Flow Technologies Group Ltd
Really happy with the product and my…
Really happy with the product and my plumber was super informative and helpful. Considering this was a free appointment it was a no brainer!

Risposta di Control Flow Technologies Group Ltd
Great service!
Great service! Very friendly & patient. Thank you very much.

Risposta di Control Flow Technologies Group Ltd
Overall great experience!
Overall great experience!
Had a survey carried out to see how Control Flow could help with my water usage.
Very polite and informative during the initial survey.
A plumber was booked for a few days after to install a water saving device to my water meter.
The Plumber arrived and was very professional, courteous and the installation was seamless.
If you want help with your water usage get in touch with Control Flow who are experts in what they do.

Risposta di Control Flow Technologies Group Ltd
Really happy with the service
Really happy with the service, thanks so much!

Risposta di Control Flow Technologies Group Ltd
Fantastic!!!
What a brilliant service, the operative I spoke to was patient kind and considerate to all my queries.
Will definitely use a again

Risposta di Control Flow Technologies Group Ltd
I was contacted by my water company for…
I was contacted by my water company for this free audit and it was so quick! Really recommend

Risposta di Control Flow Technologies Group Ltd
Would definitely recommend
I would highly recommend! Brilliant service, super fast appointment and our plumber was so nice.

Risposta di Control Flow Technologies Group Ltd
Couldn’t recommend this service more
Couldn’t recommend this service more. I got this free through my water company and I have noticed no difference to my water pressure at all, but hopefully will see a difference in my bills soon! Really nice plumber too.

Risposta di Control Flow Technologies Group Ltd
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