Continentalfinance Recensioni 

After multiple calls, emails, and a written letter, Continental still has not cancelled my account with them and continues to send monthly $10 invoices with compounding late fees. I've contacted the BBB.

I have the Surge and Reflex card’s from them. The Reflex card I have had for 4 years have paid on time for both cards. This past April I went to make my payment on my Surge account as usual. Three days later I received an email stating the payment was returned by my financial institution??? I call my bank right away to see what was going on…..the woman stated they show nothing was returned and if so they would have notified me and also charged me! I call Continental finance which I was disconnected from a few times??? I finely get ahold of a live person she states they will have to turn it over to their accounting office and will get back with me and in the mean time I will have to make a payment with a live person which I gladly did! Again a few days later I receive another email stating the payment didn’t go through! Now, I’m panicking because I have been trying to get this resolved to no avail! To date I had to go and put money in an old account and make payments to both Surge and my Reflex card because that also was returned??? They charged me rediculous amounts of fees and I just received a letter stating they were closing my surge account because I broke the contract???? Well, I’m beyond mad! I will be filing complaints with any and all agencies that I can! It has also made my credit score drop 50 points all for what??? A scam that this corrupt bank/company is running? I see a class action lawsuit coming! Beware people!

fit credit card and surge credit card, these are my two oldest accounts, yet i have no choice but to close them as annual fee went up from 99.00 a year to 125.00, and the monthly maintenance fee is going from 50.00 a year to 180.00 per year, on both accounts, so 600.00 in fees when it used to be 125.00 per account, wow, what a rip- off and 35.9 % interest...lol ok, cancel!!!

I wish they had negative stars on here because I would give it a zero star. 2 weeks ago I finally paid my verve cc off after working hard to do so. I haven’t charged anything on it since 3/13. Every so often I check my paid off credit cards to make sure nothing has been charged on it but when I checked my verve master card I had a $9.23 balance. I immediately called verve on Friday 4/12 at 7:57pm & spoke to Amir who was so rude!! It took him a while before he could tell me what the charge was for. He asked well you didn’t read our guidelines when opening the card? I said absolutely I did because it blew my mind about ALL the fees you charge to have the privilege of using it not counting the hidden fees!! It’s $99/year to use which is going up soon, $1 per $100 you owe, almost %35 interest, credit protection charge monthly & $10/mo service fee which I just found out it’s charged whether you use or not and whether you have a balance or not. I called back today to speak w/ supervisor Edger. When I asked to close the account, he said sure let me zero the account out & I’ll close it. I have excellent credit w/ verve & perfect payment history with them but not once did edger try and talk me out of closing. I asked about that and he said well we’re not going to beg you to stay with us. If you want it closed we’ll close it!! Really? This is how you treat your customers? This is how you treat your excellent customers? Wow! Well I guess you don’t need my business then, huh? Arebiderche!!

The card is fine but getting statements has been a nightmare, so you're always behind on payments. I switched to e statements a few month back and have been behind ever since because they're not sending them out. I've gone through all of my junk and spam, and they're not in there. I'm an out of sight, out of mind person and need a reminder of certain things. They set you up to fail.

This company has been lying and providing false information to me since I got my Verve Mastercard serviced by them. First, they were telling customers they would receive their cards within 3-5 business days, then when the time came, they said they were having issues with their third party who prints the cards. If you knew you were having issues and delays, why were you still advertising 3-5 business days to receive the card.

Then when I applied for credit limit increases, I was told I had a return fee (due to an error by me as a result of switching banks and using old account info, but when I realized what happened, I contacted them and made payment online), then it was because I wasn't eligible because I had an increase in the past 6 months (they provided a new "eligibility" date) I reapply after the date their own system provided me and now it once again told me 30 days. I contacted customer service, who mentioned the payment return I previously mentioned, but that was more than 6 months ago, so it shouldn't have been a factor anyway. He also stated he would escalate it and someone would get back to me, which never happened

I called and spoke to a supervisor who was very rude and argumentative, and told me the escalation from the previous rep never happened, so he would do the same thing. I basically had to give a negative review on the verve card itself to have someone contact me, only to make a different excuse saying it was because of declines on my card. They can't even be consistent with their BS and keep their own stories straight! Not to mention I have the original service agreement which states if my credit limit is $1,000, I would not be subject to the $10 maintenance fee, which they try to find a technicality to get out of and charge me the fee anyway!

I am going to start filing complaints with the BBB, attorney general office for customer protection, and various other places to call them on their BS!

I would give this ZERO stars if possible!

Brian was also supposed to email me so I could respond with documentation, but never received the email as discussed (probably because he does not want to be proven WRONG!

This greedy company does not even have the decency to respond because they know they are WRONG and don't want to be proven wrong. This also proves they don't care about their customers and flat out lie! I guess Monday (1/8) I will start making complaints for them to be investigated and held accountable!

Continental Finance Company is the financial organization behind issuance of Surge Mastercard.

They obtain email addresses of people such as myself with no possible use for their type of easy credit Mastercard, and engage in spam marketing with no apparent way to unsubscribe…all links on their email, including the one to unsubscribe, lead to the same destination address. Obviously it would be foolhardy to click on such a link.

Their email appears to blatantly flaunt the email marketing laws including that they fail to divulge the source of their claim that I opted in to receive their marketing.

When I sent them a request to be unsubscribed, using the return address within the source code of their spam, they responded by doubling the number of daily spam.

When I messaged Continental on FB, asking how to unsubscribe, their answer was that I “must be stupid for asking us such questions”. My mention of reviewing them on Truspilot was not a deterrent, in fact may have been an incentive for them to taunt me further as if to welcome a negative review.

Subsequent to my review on TrustPilot, ContinentalFinance offered to unsubscribe me for a fee. “This will only cost you $452.32 for the unwanted subscription and once this payment is been made kindly rest assured that you won't see such again”

Anyone who has dealings with such an unscrupulous company or inadvertently allows them access to their email address will certainly regret it.

Worst company ever. DO NOT EVER get a card with them, they take payments monthly from your bank account for full amount, and say you authorized them, and do it repeatedly, and it costs 28.00 per transaction to stop payment, and continue to say its not their fault, would not recommend this company to my worst enemy. Total scam, worthless customer service, never never never get a credit card with thus company.

This place is a scam. I set up my payments days in advance and made 100% sure that there was funds in the bank in order to make my payment. Well needless to say for 2 months in a row they tried saying that my cashapp card declined the payment because of “insufficient funds” which I know was a total crock! This place is nothing but a scam and id stay as far away from them as possible. They will try and charge you $30 late fee when it’s THEIR apps fault, not the customer. I will be cancelling my account with them tomorrow 12/27/22. There are many more out there that won’t scam you. Oh and I don’t care if it lowers my credit score, they’re not getting a penny from me! They are nothing but SCAMMERS! I don’t care how bad you need or want a credit card, it’s not worth getting 100% screwed by this predatory bank. I will be filing a complaint with the Federal Trade Commission about their lies and predatory lending practices!!

I will never get another credit card with them again. I have paid on time every month on both cards. Have given them almost $300 on one card this month. They are trying to charge me $1000 this month to pay off the fit card. Ridiculous fees and terrible customer service.

I made a payment of 600 dollars. I received a bill and my credit available is 574.00. They told me it would be available to use december 16, 2022. It is now December 20, 2022. I will give this company a zero zero zero credit rating.

After dealing with this place I highly recommend going elsewhere

First problem I ever had with Continental Finance, Ms Alice stated to me that she wanted to verify I had the money in my account to cover a payment that Continental Finance had as returned. So, I called my bank and conferenced Ms Alice in and my bank verified that the money was there on August 15 to cover the 35.00 payment, still Ms Alice/Continental Finance would not remove the 35.00, they have charged towards my current balance, even after verifying the money was there. Long story short, even if the money wasn't there my bank would have paid it and not returned it, so stop the sneaky, lying ****. I am paying my account off up to 35.00 and I will always owe you 35.00.

Had a customer issue with two accounts. Contacted CF with issues, was referred to CS and over a week resolved the issue completely with an email, phone call and overnight express. Well done staff and leaders.

Worst credit company ever! Horrible customer service. The company should be banned from doing business.

DO NOT GET THIS CREDIT CARD YOU WILL BE SORRY BECAUSE THEY DONT REPORT CORRECTLY! I HAVE BEEN DEALING WITH THIS FOR 3 MONTHS WITH EQUIFAX. IF You GET THIS CARD YOU WILL BE SORRY YOU DID!! PLEASE TAKE THIS ADVICE!!!!!

I have the fit card with continental finance, before you apply on the website it states that you can get a credit line increase after 6 months of on time payments. This is not true I inquired several times and they kept giving me a date so when that date came nothing. I called and was told I had to apply for the increase and they still do not give it to you . This is false advertisement. It’s not true. They do not increase your credit line after 6 on time payments.

Don’t do it. Was given the offer to double my credit limit after 6 months of on time payments. 7 months later, nothing. I called and all I got was Sorry, you will have to apply for an increase. Complete false advertising

They suspened my card 'due to suspicious activity'
Not because of charges, but some bs about my address.
I got the card they sent. I got the suspension letter.
But suddenly thats not good enough.
I gotta fax or snail mail proof of address.
Ive lived at the same address for over 16 years. Nothings changed.
I even got a credit line increase and my address was fine.
Out of the blue its suddenly not.

Of all the things to tick off and chase away paying customers over.
Lunacy on full display here.

I call this 18664494514 number it ie is bull crap I do not have my card it was suppose to arrived already. You can not get through to this dang gone company. Which is pathetic. The lost or stolen card number they have on this website is wrong. I have paid $89 n do not have my damn card.