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Consultus Care & Nursing Recensioni 101

TrustScore 4.5 su 5

4,6

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Valutata 4 stelle su 5

I have worked for Consultus Care & Nursing for 4 + years. During this time the company encouraged and helped me to attain my NVQ level 2 and 3. They want their staff to excel. Their in-house training... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Consultus has always provided me with the opportunity to work which means so much to me. The consultants have treated me in a very professional manner and have always done their best to match me with... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I have been working for Consultus for 30 years now. The system has changed so much. There are many more online tests we have to do as well as the practical training update. Although these can... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Meeting Emma as my consultant was a such a God send! She immediately made me feel at ease in the new environment and gave me the confidence boost I needed to launch a career into caring. She listened... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di assistenza sanitaria domiciliare

Scritti dall'azienda

Consultus Care & Nursing agency is a long-established, family-run, provider of live-in carers and nurses offering 24-hour, personalised, private live-in care and live-in nursing in your own home. Since our family-led firm was established in 1962, we have stayed true to the vision of our founder, the late Mrs Anne Stevens, who knew that people feel better at home. We cover a wide variety of locations across the UK, meaning that wherever you are, we can provide care for you.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

101 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Elderly care in the UK

I have been working for Consultus for 30 years now. The system has changed so much. There are many more online tests we have to do as well as the practical training update. Although these can be tiresome, they are very beneficial - one can always learn something new, although travelling by train and paying for the course can be expensive too.
What has changed, is that in the past I used to give my Consultants my dates (I worked with Sue Anderson and Mrs McGee in those days) and they would fill my calendar in for the whole period.
Admittedly in those days, I would take on any challenge (dementia, hoisting, Parkinson's etc) whereas now I prefer light physical help and more companionship, if at all possible.
It seems to me that since Managed Care has been introduced, Consultus has not been as forthcoming in providing jobs as previously.
I find I have to keep on emailing or phoning to remind them of the gaps in my bookings.
I have to say, though, that in the end, they have always found me work even though at times I've had to decline certain assignments.
I have met some extraordinary people through this work, been to the most historic and interesting villages (I love to work in a rural environment) and had adventures that have stuck in my memory.
Consultus has always done their best to keep me working and I am very happy to be a self-employed carer for them.

25 maggio 2026
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Risposta di Consultus Care & Nursing

Thank you, Heather, for your incredible 30 years of dedication and support with Consultus. We truly value the experience, compassion and commitment you have brought to your role over the years.

It’s wonderful to hear about the many memorable experiences, clients and places you’ve encountered throughout your journey with us. We also appreciate your honest feedback regarding changes within the industry and our managed care service.

We’re pleased to hear that despite these changes, you have continued to feel supported and that our team has worked hard to keep you in suitable assignments that match your preferences and experience.

Thank you again for your loyalty and continued hard work - we are very proud to have you as part of the Consultus family.

Best wishes, Consultus Care and Nursing.

Valutata 5 stelle su 5

Genuine Care Throughout

From the beginning, I felt well supported by Patty’s warm, personable approach, guiding me through a clear, well-organised recruitment and onboarding process that made everything feel smooth and reassuring.

That same care was evident when we arrived at the carer house. It was comfortable, clean, well-equipped, and perfectly located just a short walk from the training venue.

The training was a superb quality - well balanced, practical, and delivered by highly skilled, warm trainers, Susan and Claire. They went the extra mile to create a relaxed, engaging space and responded with care and patience to the many questions from our very enthusiastic group!

The operations and admin teams were consistently present and supportive throughout, especially Sue and Dan, which added to a real sense of genuine interest and being truly looked after at every stage.

It was also lovely to meet Care Consultants such as Amanda and Jo, who took the time to get to know us better, including our preferences around clients and locations, which felt very thoughtful and personal.

Meeting the CEO, Peter, was the cherry on top.

I would wholeheartedly recommend Consultus Care for its professionalism, attention to detail, and genuine commitment to preparing carers well, drawn from many decades of experience.

I feel super grateful for the experience, for everything I’ve learned, and to be one of the “chosen few” who made it through! :)

15 maggio 2026
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Risposta di Consultus Care & Nursing

Thank you so much, Deidre, for your wonderful review. We’re delighted to hear that you felt supported throughout your recruitment, onboarding and training journey with Consultus.

It’s fantastic to know that our team helped make your experience welcoming, professional and reassuring from start to finish. Your kind words about our training, support teams and care consultants truly mean a lot to us.

Thank you again for your recommendation and for bringing such positivity and enthusiasm to the experience. We’re so pleased to welcome you to the Consultus family and look forward to supporting you throughout your career with us.

Best wishes, Consultus Care and Nursing.

Valutata 4 stelle su 5

Consultus Care & Nursing

I have worked for Consultus Care & Nursing for 4 + years. During this time the company encouraged and helped me to attain my NVQ level 2 and 3. They want their staff to excel. Their in-house training is excellent affording the carers the best training and knowledge to care for their clients. At any time should advice be needed, someone is on-call. This gives both client and carer peace of mind. The fact the company has been in business for over 60 years speaks volumes and personally makes me feel I am working for a well established and professional organisation dedicated in providing the best care possible to all their clients. In conclusion, Consultus is the first company to call when providing care or nursing services or a very rewarding career in the adult care industry.

21 maggio 2026
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Risposta di Consultus Care & Nursing

Thank you, Sandra, for taking the time to share such a thoughtful review and for your dedication over the past 4+ years. We’re incredibly proud to have supported you in achieving your NVQ Level 2 and 3 qualifications and are delighted to hear that you’ve found our training and ongoing support valuable throughout your journey with us.

Providing both our carers and clients with reassurance and peace of mind is at the heart of what we do, so it’s wonderful to know this has been reflected in your experience. Your kind words about our team, training and long-standing commitment to quality care truly mean a great deal to us.

Thank you again for all the compassion, professionalism and hard work you bring to your role each day. We’re so pleased to have you as part of the Consultus family.

Best wishes, Consultus Care and Nursing.

Valutata 5 stelle su 5

Outstanding

Consultus has always provided me with the opportunity to work which means so much to me. The consultants have treated me in a very professional manner and have always done their best to match me with suitable clients. It is an honour to be associated with the company and l look forward to many more years working with Consultus.

21 maggio 2026
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Risposta di Consultus Care & Nursing

Thank you so much for your kind words and continued dedication to Consultus. We’re delighted to hear that you feel supported by our team and that we’ve been able to provide opportunities that are meaningful to you.

It’s a privilege to have such committed and compassionate carers representing Consultus, and we truly value the care and professionalism you bring to your clients. We look forward to continuing to support you for many more years to come.

Best wishes, Consultus Care and Nursing.

Valutata 5 stelle su 5

What an amazing experience

What an amazing experience, right from the start, guiding with patience and care all the way, made me feel safe and secure and confident in what I was doing, before even getting to the UK to start the onsite training. The onsite training was thorough with amazing trainers, patient and professional. It’s been a wonderful start to this journey, I’ve learnt so much. Thank you to all the training and admin team. With regards to the accommodation, this was truly exceptional, very homely, superior quality. Thank you to all at Consultus!

15 maggio 2026
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Risposta di Consultus Care & Nursing

Thank you so much for your review, Helen. We’re delighted to hear that you felt supported, safe and confident from the very beginning of your journey with Consultus.

It’s fantastic to know that both our training and admin teams were able to guide you with patience and care, and that you found the onsite training thorough and professional. We’re also so pleased to hear that you enjoyed the accommodation and found it comfortable and homely.

Wishing you all the best for the future, Consultus Care and Nursing.

Valutata 5 stelle su 5

THE EXCELLENCE OF CONSULTUS CARE

IT WAS NECESSARY FOR ME TO CONTACT A CARE SERVICE TO LOOK AFTER MY WIFE WITH 24 HOUR AND AFTER REVIEWING A COUPLE OF COMPANIES SETTLED ON CONSULTUS UK.
I CONSIDER IT ONE OF MY BEST EVER DECISIONS, THE COMPANY ARE SO PROFESSIONAL , EVERY MEMBER OF STAFF THAT I HAVE MET ARE JUST WONDERFUL AND SO UNDERSTANDING. YOU ARE NEVER HURRIED AND THE LEVEL OF COURTESY IS EXEMPLORY
THE CARING TEAMS ARE TRULY COMPASSIONATE IN EVERY ASPECT OF THEIR ROLE AND OUTSTANDING IN THEIR EFFORTS TO PROVIDE A BETTER THAN PERFECT EXPERIENCE

12 maggio 2026
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Risposta di Consultus Care & Nursing

Thank you so much for your incredibly kind words and for choosing Consultus to support your wife’s care. We’re delighted to hear that you’ve had such a positive experience with our team.

It means a great deal to know that our carers and office staff have provided compassionate, professional and understanding support throughout. We truly appreciate you taking the time to share your feedback.

Best wishes, Consultus Care and Nursing.

Valutata 5 stelle su 5

10 out of 10

Carers are wonderful and go that extra mile supported by a great team at head office.
Highly recommend this company.

13 maggio 2026
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Risposta di Consultus Care & Nursing

Hi Elizabeth, thank you so much for taking the time to leave us a review. We’re delighted to hear that you’ve had such a positive experience with both our carers and head office team. Providing compassionate, high-quality care and support is at the heart of what we do, so your kind words truly mean a lot to us. Thank you again for your recommendation!

Valutata 5 stelle su 5

EMMA UNDERWOOD - STAFF REVIEW

Meeting Emma as my consultant was a such a God send! She immediately made me feel at ease in the new environment and gave me the confidence boost I needed to launch a career into caring. She listened to me and heard me and has done a wonderful job matching my skills and personality type, with clients. Emma always responds quickly if I have any queries of concerns. Emma is a great asset to Consultus and their clients!

15 aprile 2026
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Risposta di Consultus Care & Nursing

Hi Sandra! Thank you so much for your kind words about Emma. It's wonderful to hear how supported you have felt so far in your care journey! Wishing you all the best, Consultus Care and Nursing

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Valutata 5 stelle su 5

Thank you Consultus Care

I would like to share what an absolute pleasure it was to be fortunate to complete the Induction training course with Consultus Care recently. I cannot recommend this company highly enough for their enthusiasm, professionalism and all round quality of my experience. From day 1 I was welcomed into the Consultus Care family with such warmth. The courses and subjects covered were intense at times but the staff were able to communicate each and every aspect of each subject professionally and at times with great humour. I cannot recommend this company highly enough. The accommodation provided by Consultus Care was also of a high quality and it was fantastic to meet the other trainees with whom I was able to bond with an share experiences. Thank you Consultus Care!

24 aprile 2026
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Risposta di Consultus Care & Nursing

Thank you so much for your incredibly kind words, it’s an absolute pleasure to read such positive feedback. We’re delighted to hear how much you enjoyed your induction training and that you felt so warmly welcomed from day one. Creating that “family feel” is really important to us, so it’s great to know this came across. It’s also fantastic to hear that you found the training both engaging and well delivered. We’re really pleased that you enjoyed the accommodation and had the opportunity to connect with fellow trainees too, those relationships can be such an important part of the journey.
Thank you again for your recommendation and for taking the time to share your experience. We’re so glad to have you as part of the Consultus Care family and wish you every success moving forward.

Valutata 5 stelle su 5

I have recently completed my 5 days of…

I have recently completed my 5 days of training with Consultus Care.I stayed in one of their carers house which was provided ,and was very clean and comfortable and only a short distance from their office.The training was excellent, very informative and all trainers were kind,supportive and passionate with what they were teaching Consultus Care is extremely organised and well managed. All staff from the reception upwards have been very approachable .An agency that cares about their staff was clear to see.A huge thank you to everyone at Consultus Care, including Sue,Lisa,Louise,Lucy, Imogen, Sarah and Claire.

27 aprile 2026
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Risposta di Consultus Care & Nursing

Thank you so much for your wonderful feedback , it’s fantastic to hear about your experience during your training with us. We’re really pleased that you found the accommodation comfortable and conveniently located for your time at the office. It’s especially great to hear how much you valued the training itself, our team work hard to make it informative, supportive and engaging, so your comments mean a great deal. We will pass on your kind thanks to Sue, Lisa, Louise, Lucy, Imogen, Sarah and Claire, they’ll be delighted to know they made such a positive impact.

Valutata 5 stelle su 5

Excellent training

Excellent training - kind, supportive, professional, friendly and comprehensive.
Excellent support and compassionate care for carers.
A privilege indeed to be with Consultus Care as a carer.
Clients can rest assured that the care provided by Consultus Care will be well organized, supportive and compassionate on every level.
Absolutely the best : )
Thank you to the wonderful Consultus Team (one and all) for great team work and a wonderful atmosphere at your head office.
So much appreciated

27 aprile 2026
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Risposta di Consultus Care & Nursing

Hi Kathy! Thank you so much for this positive review. We're thrilled to hear you had such a good experience on our training course. We wish you best for the future. Best wishes, Consultus Care and Nursing.

Valutata 5 stelle su 5

What an incredible team at Consultus

What an incredible team at Consultus! Training is comprehensive and thorough. Accommodation is excellent too, very comfortable and clean, situated just around the corner. Thank you team for your time and positivity this week and getting us prepared for a great carer season ahead. Big thankyou to Sarah, Lucy, Sue, Claire, Susan and Sophia.

1 maggio 2026
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Risposta di Consultus Care & Nursing

Hi Shelley! Thank you so much for the kind review of our training! Best of luck for the future, Consultus Care and Nursing

Valutata 5 stelle su 5

Awesome Consultants

I have been working with Consultus for over 10 years. Emma, Louise and Jo have been wonderful in finding me new clients after dear Mrs P passed away recently. My diary has been filled with lovely client and have future bookings with two of the clients already.

22 aprile 2026
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Risposta di Consultus Care & Nursing

Hi Alison! Thank you for leaving us such a nice review. We're thrilled that your experience with us over the last decade has been such a positive one! Wishing you all the best with your clients, Consultus Care and Nursing.

Valutata 5 stelle su 5

Self employed Carer

I am a self employed Carer. Very sadly two of my regular clients passed away and one moved into a Care Home. This was very stressful as I had large gaps in my calendar. Thanks to Sue and Emma and their expertise I was soon matched to new clients. I appreciated their efforts and quick response.

9 marzo 2026
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Risposta di Consultus Care & Nursing

Thank you for your kind review. We understand how difficult and uncertain that period must have been and supporting our carers through times like this is really important to us.
We’re so pleased Sue and Emma were able to assist you quickly in finding new placements, and we’ll be sure to share your feedback with them. Thank you again for everything you do, we truly value having you as part of our Consultus team.

Valutata 5 stelle su 5

Recommended through long experience

I have used Consultus to provide live in carers to support several family members in their own homes over the last 19 years. In general we have been well matched with carers in terms of personalities and experience. The ideal carer is competent, friendly, caring, independent and flexible. I have recommended them to friends who have also become long term clients.

19 febbraio 2026
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Risposta di Consultus Care & Nursing

Hi Sarah! We're so pleased you've had a positive experience with Consultus. Thank you for sharing your review and recommending us to your friends and family! Very best wishes, Consultus Care and Nursing.

Valutata 5 stelle su 5

As I only work with Consultus Care for…

As I only work with Consultus Care for some months of the year, I rely on constant bookings for that period of time.
With my recent work period I had a few cancellations and all the lovely ladies, the Consultants at Consultus Care, were so supportive and hands on with supplying me with clients.
I have always found Consultus Care very supportive and helpful and would highly recommend Caring with this company

10 giugno 2025
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Risposta di Consultus Care & Nursing

Hi Amanda! Thank you so much for this kind review. We're glad you're feeling supported by our Care Consultants. Wishing you all the best in your career, Consultus Care and Nursing.

Valutata 5 stelle su 5

Life changing !

I've been with Consultus almost 5 years and I LOVE ❤️ how I've grown and learnt so much, about my clients and MYSELF !
Care work has brought out so much compassion and empathy in me.
I'm so grateful 🙏 everyday for my health and that I make a positive difference in my clients lives. I love ❤️ helping others and the rewards are priceless!
Consultus have given me wonderful training and are always at the end of a phone if I need anything.
This has been one of my best work experiences.
Excellent company to work with.

5 novembre 2025
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Risposta di Consultus Care & Nursing

Hi Michelle! Thank you for such a kind review. We're so glad you're enjoying being a carer with us and that you're finding it so rewarding! Wishing you every success in your career, Consultus Care and Nursing.

Valutata 5 stelle su 5

Working with Consultus

I have been working with Consultus as a live-in carer since the end of 2019. I love the flexibility of working as self employed. I have always had work and the team are always available to chat to and are very accommodating. My "clients" are all lovely. So happy to be following my passion of caring for the elderly and Consultus has enabled me to do that.

4 novembre 2025
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Risposta di Consultus Care & Nursing

Thank you so much for your kind words and for sharing your experience! We’re delighted to hear how much you value the flexibility of working with us and that you’ve been supported in following your passion for caring. It’s wonderful to know you’ve had such positive experiences with both our team and your clients. We truly appreciate all that you do and are proud to have you as part of the Consultus family.

Valutata 5 stelle su 5

Care arranged in less than an hour.

My 90 plus year old mother urgently needed care and, having heard positively for a number of years from a friend whose own mother has had Consultus carers, I arranged care. Louise answered the phone and took a brief on my mother’s care needs and the very next day an experienced, calm carer arrived and so began our Consultus journey. Every single carer has been kind, professional and constructive. We children have been able to enjoy the time with our mother whether or not we are there with a sense of peace and trust.

21 giugno 2025
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Risposta di Consultus Care & Nursing

Thank you so much for sharing your experience. We’re so pleased we were able to arrange care for your mother quickly and that our team, especially Louise, made the process smooth at a difficult time. It’s wonderful to hear that our carers have provided the kindness, professionalism and reassurance you and your family needed. We truly appreciate your trust in Consultus and are honoured to be part of your mother’s care journey. Consultus Team

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