Nicholas (my support person) was super knowledgeable about everything I enquired about... from how NBN uses bandwidth for speed/function to price-service comparisons across brands, etc. I also like ho... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I’d recommend 100% to anyone who get confused choosing provider or difficulty of internet connection. Wonderful team, helpful, explaining really well and kind for me who didn’t know how it works o... Leggi di più
Natalie was extremely helpful and made the transfer so easy. Natalie had access to my comparisons online and was able to talk me through the whole process, now saving $324 for a year. The transition... Leggi di più
I spoke to Sean for 3 days regarding comparison then change over of my nbn. He was knowledgeable, pleasant and walked me thru every step. Im an older lady and having that degree of assistance when it... Leggi di più
Dettagli dell'azienda
- Sito di comparazione dei prezzi
- Provider di servizi Internet
- Provider di servizi per le telecomunicazioni
Scritti dall'azienda
Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
Scritti dall'azienda
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Informazioni di contatto
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australia
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4,7
Eccellente
4218 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Adam was really helpful
Adam was really helpful. Not pushy, very patient as I didn’t know what I needed and very knowledgeable.
4 ottobre 2025
Great service
I got in touch to find out if I was on the best electricity plan (which I am) Melissa then inquired re my internet and I'm now saving $20/ month and at a faster speed
7 ottobre 2025
Melissa was really helpful and answered all our questions which made our exprerience a lot easier.
Melissa was really helpful and answered all our questions.
7 ottobre 2025
Helpful had great knowledge talked me…
Helpful had great knowledge talked me through everything very happy
7 ottobre 2025
Diana - 5 stars
Diana helped us recently with better options for both internet and gas.
She was professional and accommodating, also followed up with further cheaper options.
She was clear with her communications and understanding of security and privacy concerns.
Great experience.
Thanks!
Trevor
7 ottobre 2025
Non scritta su invito
Caller was pleasant and had nice…
Caller was pleasant and had nice manners. Was patient with me and allowed me space to consider options. Ultimately I’m now saving $20 a month for the next few months by switching
6 ottobre 2025
All great :-)
6 ottobre 2025
good clear fast service and good range…
good clear fast service and good range of pricing
5 ottobre 2025
George was very helpful & explained…
George was very helpful & explained everything to me so that I could understand
3 ottobre 2025
Adam was so helpful and made it easy to…
Adam was so helpful and made it easy to understand what to do. Also got me a great deal.
2 ottobre 2025
Straight up
Straight up, service and good advice. Answered all my questions.
Kudos to Adam and Michael.
2 ottobre 2025
Great Service
Great service. I was able to ask all questions over the phone and have them answered which I appreciated before selecting my internet service.
1 ottobre 2025
The whole experience was excellent
The whole experience was excellent, customer service operator made it so easy and clear
1 ottobre 2025
Cheyenne was AMAZING!
9 settembre 2025
Natalie was so helpful and experienced…
Natalie was so helpful and experienced had me signed up and understanding everything in 25 minutes . Excellent service !!
22 settembre 2025
Non scritta su invito
Happy Customer
I am able to say that my experience with Sean from Comparebroadband was excellent. I was sceptical so I asked Ai if the company was real to which it said it was and had good reviews. Sean was accomodating to ring me in WA at reasonable times and offered every advice as to how the process worked and seemed to value my position and not pushing excessive plans . Thank you I can comfortably recommend this company.I now have equal if not better internet service at a far cheaper rate.
Claire de Mamiel
18 settembre 2025
Non scritta su invito
The consultant was very helpful and…
The consultant was very helpful and friendly and seemed to be up to date with his knowledge
8 settembre 2025
Contacted by ONE company.
Contacted by ONE company.
Cant COMPARE anything with one response.
11 settembre 2025
Risposta di Compare Broadband
Hi Melissa,
We’re really sorry to see your one-star review which demonstrates that your experience with us hasn’t been positive. We tried speaking to you to understand what has happened but it may not have been the right time for you.
If you’re open to it, please reach out to us at support@comparebroadband.com.au so our team can look into this further and assist you directly. We have a broad panel of ISPs and have recommended a provider and plan that we felt best suited your requirements. Superloop is a reputable Australian company, listed on the ASX. It would be good to understand what went wrong so we can help rectify or avoid similar issues down the track.
Kind regards,
Compare Broadband Customer Support
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