Nicholas (my support person) was super knowledgeable about everything I enquired about... from how NBN uses bandwidth for speed/function to price-service comparisons across brands, etc. I also like ho... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I’d recommend 100% to anyone who get confused choosing provider or difficulty of internet connection. Wonderful team, helpful, explaining really well and kind for me who didn’t know how it works o... Leggi di più
Natalie was extremely helpful and made the transfer so easy. Natalie had access to my comparisons online and was able to talk me through the whole process, now saving $324 for a year. The transition... Leggi di più
I spoke to Sean for 3 days regarding comparison then change over of my nbn. He was knowledgeable, pleasant and walked me thru every step. Im an older lady and having that degree of assistance when it... Leggi di più
Dettagli dell'azienda
- Sito di comparazione dei prezzi
- Provider di servizi Internet
- Provider di servizi per le telecomunicazioni
Scritti dall'azienda
Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
Scritti dall'azienda

- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Informazioni di contatto
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australia
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Adam was very helpfull and able to…
Adam was very helpfull and able to resolve issue with web page.
Jacob from Customer Service
My Husband & I spoke to a gentleman named Jacob this morning who was super helpful! Jacob’s Customer service is a 10! Not only was Jacob kind & friendly to chat with, but took time to listen to our concerns & suggest options best suitable to our needs. Great team & would highly recommend.
Very positive experience
Very easy and friendly review of where we were with our former supplier and what our options were going forward. No hard sell, just helpful. The Dodo agent talked concisely of what would happen and then an automated T&C message. We are connected!!
Very knowledgeable and helpful
Very knowledgeable and helpful. Knew whether the existing modem would work, handled the entire signup process.
Natalie was a pleasure to deal wih
Natalie was a pleasure to deal wih. Polite, informed and pleasant.
It is a great nbn to be with
The service agent was very helpful and…
The service agent was very helpful and I feel I am getting a much better service than I have now, and at a much better price
am writing a review about my phone call
I am writing a review about my phone call I had with a Jade from Compare broadband who called me about my internet services as I am not happy with my current provider. I have to say this person I dealt with would have to be the best Customer Service operator I have ever had the pleasure speaking with. This person had empathy on my current situation and understood the obstacles I’ve faced and was a good communicator. The whole experience was above and beyond. The conversation flowed and there was no awkwardness. I’ve dealt with a lot of customer service people in my lifetime and have been appalled with majorly of them. But finally after having had a good experience with Jade today over the phone , there is hope that there are still good customer service operators around.
Very helpful
George from compare broadband was amazing. He was very helpful and a pleasure to deal with.
Compare Broadband did a excellent job…
Compare Broadband did a excellent job tank their advise was great
My experience was a very positive one…
My experience was a very positive one the lady that helped me was very patient and very informative with all my queries and questions
Shit service! You want service? Call the providers direct!
They set me up with Tangerine who sent my modem to the wrong address after billing me $233. I rang back wanting to speak with Cameron who assured me he would put me through to the right person at Tangerine to help me and he didn't. Further, he said he would call back in 3 hours to follow up with me as to the outcome and he never did. As it stands 2 weeks later, im without a modem, out of pocket and Tangerine won't refund the modem until they get it back. Where's the modem? Who knows? I have no way of tracking it.

Risposta di Compare Broadband
Melissa was great
Melissa was great, really helpful - gave all information we needed clearly. Would have given 5 stars, but call quality wasn't the best - very echoey and couldn't always hear clearly.
Great service
The representative was helpful and well informed. And helped me select a plan which suited my needs
Very happy with the Shaun
Very happy with the Shaun , think that was his name . The process was pretty quick and easy . You are normally on the phone for ages . To have everything sorted before I even move in is great .
I got what I wanted the salesman was…
I got what I wanted the salesman was courteous pleasant attentive to my needs. He should be seloing cars.
top service highly recommend
The service team were wonderful, giving me wonderful options and explain details of each connection, speed, modem, extenders, keep up the good work
Compare Review for Dodo Broadband
Diana was very helpful, polite and understood my needs.
Great savings
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