I recently had a response from my complaint with this company however all their explanations are false. They said that my company had the vehicle which we purchased from them for several weeks before... Leggi di più
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Bought a 9 seater Vivaro and collected it within a week. Walked us through financial procedures and made it easy to understand. Worked with us on timeline and even came in on their day off on the Sa... Leggi di più
L'azienda ha risposto
Fantastic friendly team. arranged all my private plate transfer for me also for a complete hassle free experience which other dealers didn’t want to get involved in. Aftercare advice when needed has a... Leggi di più
L'azienda ha risposto
We have bought several vehicles from Compact Cars and Vans over the years and have always found the service excellent. The staff are knowledgeable, and friendly and nothing is too much troubl... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Welcome to Compact Cars And Vans The largest used Car & Van dealer in South Wales! Established in 2001, we have been providing our customers with the highest quality used cars and used vans and Campervans for over 20 years. Our wide range of vehicles has been carefully selected and our experienced team is dedicated to matching our customers with their perfect vehicle. We pride ourselves on a professional and personal approach, with a reputation for excellent customer service. We are a CarGurus Top Rated Dealer 2020 and Motonovo Extra Mile Award Winners 2021, we have also signed the AA Dealer Promise. We are audited every year to confirm our fulfilment of this highest level of customer service. This has enabled us to build a loyal customer base and earned hundreds of positive reviews from happy customers. Our customers can drive away with confidence as all of our vehicles are HPI checked, provided with a fresh service and a brand new MOT certificate, clear of any advisories. Our team of top technicians puts each vehicle through a comprehensive series of vehicle checks to ensure they are safe and in top condition. We also provide 12 months’ AA Breakdown Cover completely free as well as an award-winning warranty. If you’re looking to purchase a vehicle on finance, we have an experienced team of finance advisors on site. We work with a range of trusted finance partners which enables us to find you the best deal with options available from 7.9% APR. We can also offer part-exchange deals, or if you’re looking to sell your car we provide a hassle-free process that maximises the value of your vehicle. Browse our wide range of quality used vehicles online today or come and visit us at our dealership in Glamorgan where we have more than 100 cars and vans in stock. We’re conveniently located right on Junction 35 of the M4 and our knowledgeable team is here to help seven days a week.
Informazioni di contatto
Compact Cars and Vans Waterton Road, CF31 3YY, Bridgend, Regno Unito
- 01656767606
- sales@compactcarswales.co.uk
- compactcarsandvans.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Brilliant service
We had a brilliant experience looking for our family car. When we walked in we was greeted by Luis and Darren, Darren knew what car would be great and reliable for us. From the time we had a look to when we picked the car up we can't fault anything. Would highly recommend ⭐️⭐️⭐️⭐️⭐️

Risposta di Compactcarsandvans
I had a great experience when I went to…
I had a great experience when I went to buy a car. From the moment I walked in and was welcomed by Luis, who was excellent, kind, knowledgeable and pleasant, till the time I left with the car I wanted. AAA+++***

Risposta di Compactcarsandvans
Fabulous team,so helpful.
Fabulous team,so helpful.
Gave good advice throughout, will definitely use the company again
Fab customer service,very…
Fab customer service,very welcoming,love my new car, staff are fab and very helpful thankyou,deffo recommend

Risposta di Compactcarsandvans
Fantastic professional service
Fantastic professional service. Quality used cars and affordable prices.
Pleasure to do business with.
Thank you for your wonderful service and experience. The gentlemen are very friendly and extremely helpful.

Risposta di Compactcarsandvans
Excellent sale and extremely friendly…
Excellent sale and extremely friendly staff

Risposta di Compactcarsandvans
5* customer service and aftersales! Can't recommend enough!!
Me and my wife were looking at serval dealerships, looking for our next car. After having a terrible experience from another car garage, we checked the reviews and we were not disappointed. Micheal helped us from start to finish and made sure we were looked after even weeks from buying the car with any questions we had. The car is beautiful to drive and very happy knowing it has a new mot with no advisories and a service. We 100% recommend compact cars for their customer service and aftersales. Were looking to purchase a van in May and will be going back to purchase it from compact cars without any hesitation. Thanks guys!
Fabulous boys to work with
Fabulous boys to work with, lovely friendly service, will definitely deal with again, Ask For Louis 👍 nice guy

Risposta di Compactcarsandvans
Brilliant customer service
Brilliant customer service, Michael was outstanding on collection of the car…will return for future business
New car
Nice and cheap for cars staff very helpful highly recommend

Risposta di Compactcarsandvans
good reliable company
made it easy to deal with. they were very helpful and happy to give advice.
we are very happy with our experience.
have already recommended to family and friends.

Risposta di Compactcarsandvans
Be aware when you buy from them loads…
Be aware when you buy from them loads of doggy cars , they sold me a Peugeot Partner reg AF60SBY and after 2700 mile 2 injectors blow up , send the car back with them and promise will be ready in few days but after everyone else from the store keep telling me different stories( do not say all this time I’ve been using a rental car as my kid was in the hospital and wasn’t enable to travel to him ) , car was rejected and they retained my deposit of 1100£ because I’ve done mile on the car and now they change they’re storie pretend I’ve changed the stereo unit and damaged the dashboard with the mileage , they retained for 3 weeks and damaged my brand new stereo , my dascam and more things missing from the car . Be aware of this company when you buy from them . Hope they enjoyed those 1100£ ! And the story will not end here !!! Do not say that they force you to give them 5 stars review before they handle the car … what a doggy company running after good reviews just the sale man to take his money … again be aware of what you buy from this company!!!!! Check the car 5 times if not you’ll cry after !!!!!
Complain response
Our Investigation
To assess your complaint, we have considered the information you have provided and have contacted the supplying dealer to provide his stance on the deposit refund.
The dealer has confirmed, while you had the vehicle in your possession, you had covered over 3000 miles. The dealer also confirmed you had added modifications to the vehicle , which when removed caused damage to the dashboard. This is why the deposit was not refunded in full
This is the second car I have bought…
This is the second car I have bought from compact as with my first car the process was easy and straight forward. Salesmen were outstanding would highly recommend.

Risposta di Compactcarsandvans
Great dealers very happy with my ford…
Great dealers very happy with my ford kuga i had today thank darren for looking after me

Risposta di Compactcarsandvans
Having worked in the motor trade for…
Having worked in the motor trade for some 50 years, my son inherited the business from me, im constantly impressed with their forward thinking mindset, i have mentioned to my son phil, to use them as a yardstick/guide for future business, well done guys!

Risposta di Compactcarsandvans
Really helpful staff
Really helpful staff, quick and easy process! I'm really happy and will do business with again!

Risposta di Compactcarsandvans
Bought a number of cars over the years
Bought a number of cars over the years. Cant fault them! Michael and Darren were amazing with my current purchase to ensure I got the car. Highly recommend

Risposta di Compactcarsandvans
Bought my first car from here
Bought my first car from here, I knew what I wanted and they made sure I got what I wanted at the price within my budget, Michael was very helpful, they are not pushy and will let you browse. Highly recommend

Risposta di Compactcarsandvans
Absolutely brilliant service
Absolutely brilliant service from everyone here. Especially Michael and Darren, extremely understanding and not at all a pressurised environment, so helpful in terms of what’s best for you and so beyond helpful to get you the best deal!

Risposta di Compactcarsandvans
Well pleased with my Camper van
Well pleased with my Camper van, mrs & kids love it too, we can’t wait for the spring and have lots of plans,, the guys showed us everything about the van as we are new to this scene, thoroughly recommend, nothing was too much trouble.

Risposta di Compactcarsandvans
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