Comfysleepers Recensioni 196

TrustScore 4 su 5

4,2

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

At first Iwas sent the wrong blankets in the wrong size n colors and the where super quick to my it right, but omg the blackets are amazing they keep the night sweats away and keep u cool all night... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I saw this online and was curious for A while so decided to try one so glad I made A purchase now such an amazing item and does the job perfectly for myself nomore bad nights of waking up with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I can honestly say that Comfysleepers cares about making their customers happy. They went out their way to help me make my kids happy with their blanket trust me my son loves his comfortable cover. Yo... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Absolute rubbish no cooling at all. Took nearly 4 weeks just to receive my blankets. Would not recommend this company

L'azienda ha risposto


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

196 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 89% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Absolute rubbish no cooling at all

Absolute rubbish no cooling at all. Took nearly 4 weeks just to receive my blankets. Would not recommend this company

6 marzo 2026
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Hi Ashika,

We’re really sorry to hear about your experience and that the blanket didn’t meet your expectations. That’s certainly not the experience we want for our customers.

Could you please email our support team so we can look into this for you? Kindly include your order number and a short description of the concern so we can assist you as quickly as possible.

Our team will be happy to review this and help find a solution for you.

Valutata 1 stelle su 5

Not following their refund quotes

Even though it says “love it or your money back within 30 days” they are refusing a full refund for my daughter and they keep offering a very small percentage of what she paid. She just wants 100% of her money back and to send the product back.

2 febbraio 2026
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Hi Jeanette,

We’re really sorry to hear your daughter hasn't had the experience we strive for.

We’d love to get this sorted for you both immediately. Please send your order number through to our team at support@comfysleepers.com.

Once we have those details, we’ll jump on it straight away to ensure this is resolved properly.

Valutata 1 stelle su 5

Absolutely rubbish scammers

Absolutely rubbish scammers. I ordered 2 "cosy cooling blankets" described & pictured as these thick blankets but what I received was thin sheet like towel sized "blankets" they are not a true size, my single bed blanket doesn't even cover half the single mattress in length or width & either does the double blanket its more the size of the single. Very unhappy trying to get refunded & better. Do not buy these from here, the material alone the minute you touch them let's you know they are certainly not "cooling" as described either.

22 gennaio 2026
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Hi AM, thanks for calling this out. We're gutted to hear the blankets didn't live up to the pictures or the "cooling" promise. That’s definitely not the quality we aim for. Please shoot your order number over to our team at support@comfysleepers.com so we can look into this straight away and get it sorted for you.

Valutata 1 stelle su 5

Not as advertised.

Purchased the blankets recently as our bedrooms are upstairs and very hot. Thought using the blankets would be awesome and save electricity, but unfortunately, they are not cooling blankets at all my top sheet could do the same or better.

8 gennaio 2026
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

G'day Samantha,

Sorry to hear your cooling blanket isn't hitting the mark.

We’d love to look into this for you. Could you please reply with your order number or reach out to us at support@comfysleepers.com?

Once we have your details, we'll get onto it straight away.

We'll make it right!

Valutata 3 stelle su 5

I like how light weight ut is but the…

I like how light weight it is but the material feels like the outside of a sleeping bag so don't know how I'm going to get my son to use it. I only bought it because he now wants to use blanket but he has trouble regulating his body temperature. I dont what I expected but I was thinking it would be a knit like feel not a sleeping bag feel but time will tell I guess.

4 gennaio 2026
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Hi Julie, Thank you for your feedback, we sincerely apologize that the material isn’t what you expected. To help make this right for your son, could you please share your order number with us at support@comfysleepers.com?

We want to resolve this for you immediately.

Valutata 1 stelle su 5

If I could give less I would

If I could give less I would. Appalling item and even worse customer service. Clearly engaging in false and deceptive advertising with empty promises and a commitment to ignoring their own terms and conditions. Don’t go near them.

Edited to add a response to the comment below - I have been in communication with the email address provided since the product arrived. We are up to our 6th email. Every email is full of contradictions and offering a pitiful amount of $ instead of a full return and refund. Alert to future customers - the consultant will tell you the products are exactly as described but then tell you to make it cool, you put it in the freezer! Tell me where that is indicated as a requirement in the specifications! So Comfy Sleepers, I have emailed the address below 6 times, I have requested the email of a manager or a resolutions team but I get nowhere.

31 dicembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Hi Nict, We’re truly sorry to hear about your experience. Can you please share your order number and the details of the problem so we can resolve this immediately? Please email us at support@comfysleepers.com and we’ll make it right.

Valutata 2 stelle su 5

cooling blanket not cool

bought the cooling blanket with high expectation to have the cooling effect but only at the beginning yes it felt cool and nice but after day one week, it is not really cool. only can get cooling if we turned on the aircon. really disappointed with this.

11 dicembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

We’re sorry to hear that your cooling blanket isn’t performing as expected. To ensure your concern is addressed properly, please email our support team directly at support@comfysleepers.com
. They’ll be able to assist you further and help find a suitable solution.

Valutata 1 stelle su 5

Bad quality pillow & Will not honor 30-DAY MONEY-BACK GUARANTEE (SCAMMERS)

Bad quality pillow, even worse service. Even though their website says a 30-day money-back guarantee, they refused to refund the money. The quality of their pillow is the same as a drop-shipped pillow from Ali Express and sites like that. I would avoid this website if you don't want to get scammed. DO NOT WASTE YOUR MONEY WITH THEM!!!!

====================================

Update: After leaving this review, they have spammed me with international numbers at midnight for a reasoning for this review.

====================================

Update 2: This is a joke of a company. After speaking with Isha (a rep at Comfysleeper) I was told that due to the bad experience I had with them, they will refund my money and to wait a couple of days for a follow-up via email. This was on 12/14. There was no follow-up up so I emailed them myself, only to be told I would not be getting a full refund and only 50% would be refunded in "a gesture of goodwill to help out." This was sent just yesterday and I've yet to receive my refund.

DO NOT BUY FROM THIS COMPANY. THEY WILL NOT HONOR THEIR 30-DAY MONEY-BACK GUARANTEE AND DEEM ANY AND ALL ISSUE YOU HAVE AS "CHANGE-OF-MIND RETURNS".

15 agosto 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

We’re very sorry to hear about your experience and would like the opportunity to resolve your concerns. Please reach out to our Customer Support team directly so we can assist you and address the issue promptly.

We truly value your satisfaction and hope to make this right.

Valutata 5 stelle su 5

I received my 2 cooling blankets and…

I received my 2 cooling blankets and the feel and quality is amazing.
Can’t wait to try it on those hot summer nights.

6 novembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that you’re loving the feel and quality of your new cooling blankets — they’ll definitely come in handy on those warm summer nights. 😄💙

Valutata 5 stelle su 5

WOW great blankets

Ordered 2 blankets, they arrived very quickly. Put mine on my bed the first night and wow was cooler and I love it

9 ottobre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that your blankets arrived quickly and that you’re enjoying the cooler, comfy nights.

Your support truly means a lot to us, and we’re so happy we could help make your bed even cozier! 💙

Valutata 4 stelle su 5

cool is lightweight and cooler than a…

cool is lightweight and cooler than a regular wool/similar blanket.

2 ottobre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for taking the time to leave us a 4-star review — we really appreciate it! 🙏
We’re so glad to hear that you found it lightweight and cooler than a regular wool or similar blanket — that’s exactly the kind of comfort we aim to provide. 😊

Your feedback means a lot to us and helps us keep improving. Thanks again for your support!

Valutata 5 stelle su 5

I love my pillow

I love my pillow. I’ve slept a lot better with no aching shoulder or dry mouth when I wake up. I love the way it is soft and snug on my neck and has softness for my arms to lay pin . Very Happy ♥️

10 ottobre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for your wonderful 5-star review! 🌟
We’re absolutely thrilled to hear that you’re loving your pillow and that it’s helping you sleep better and wake up more comfortably. Knowing it’s made such a positive difference for your shoulder and overall rest truly makes our day. 💙

Valutata 1 stelle su 5

Beware of the comfy sleepers earplugs

Beware of the comfy sleepers earplugs! The website says that there is a moneyback guarantee if you’re not satisfied. I received my earplugs, I tried them, and they didn’t work any better than my foam earplugs. When I approached the company for a refund, they referred me to a refund policy That basically says that there’s no reason that you can return your plugs for a refund. This is a total rip off, I would not recommend the earplugs. I am out $30 because of false advertising.

30 settembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you for sharing your feedback, and we’re genuinely sorry to hear about your experience with the Comfy Sleepers Earplugs. We completely understand your frustration and appreciate you bringing this to our attention.

Our goal is to ensure every customer is satisfied with their purchase, and we regret that the earplugs didn’t meet your expectations. We’d like to look into this further for you.

Could you please reply with your order number or the email address used for your purchase? Once we have that, we’ll review your case with our Operations Department to see what can be done to make this right.

Valutata 1 stelle su 5

Scam company

Scam company! I cancelled my order within 24 hours. I got promised a refund several times, even got an email confirming they have issued a refund but it was all a lie! No refund after 4 weeks. Had to contact my bank who done an investigations and confirmed this company is fraud and had to get my money back from the bank due to being scammed.

2 ottobre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

We’re very sorry to hear about the difficulties you’ve experienced with your order. This isn’t the level of quality or service we aim to provide. Please reach out to our customer care team on 01909 768840 so we can investigate this further and work towards a resolution.

Valutata 1 stelle su 5

This is a company that does not honor their word

This is a company that does not stand behind their products but would rather send emails faking concern and satisfaction of customers.
Ordered the cervical pillows and a pillowcase. The pillows came but pillowcase didn't. When contacted they pretended to care and claimed the pillowcase shipped separately. The invoice said something different. The pillows are ergonomically shaped. Mine haven't gotten the shape. I was asked to give it 24-48 hrs to gain shape. They stil HAVE NOT.
They have done nothing more than offer $30 on $121 tab YET they stand by their product and want customer satisfied. I'm neither satisfied AND the product doesn't work. BEWARE!!

29 settembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and that the cervical pillows and pillowcase did not meet your expectations.

We sincerely apologize for any confusion regarding the shipping of the pillowcase and for the frustration caused by the pillows not regaining their intended shape within the expected time frame. Please know that this is not the experience we aim to provide, and your concerns are taken very seriously.

Your feedback is invaluable, and we will use it to improve both our products and our service moving forward. We appreciate your patience and understanding and apologize again for the inconvenience this has caused.

Valutata 4 stelle su 5

I ordered the comfy pillow since I…

I ordered the comfy pillow since I suffer with sleep apnea and it’s hard for me to get a good night sleep most of the time. However as I have been getting more adjusted to the comfy pillow I have noticed better sleep. More comfortable and very relaxed.

16 settembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for sharing your experience! We’re delighted to hear that the comfy pillow is helping you get better rest and more comfortable sleep. 😊

Your feedback means a lot to us, and we’re thrilled that it’s making a positive difference for you. Wishing you many more nights of relaxed and restful sleep!

Valutata 5 stelle su 5

a fantastic experience

I had a fantastic experience with this website! The checkout process was incredibly easy and straightforward, making my shopping experience enjoyable. The customer service was quick and efficient, addressing my questions promptly. I purchased a cooling blanket, and it works a treat! I couldn't be happier with my purchase. Highly recommend this site to anyone looking for quality products and great service!

18 settembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had such a smooth shopping experience with us and that your new cooling blanket is working a treat.

Your kind words about our checkout process and customer service mean the world to our team — we always strive to make things easy and enjoyable for our customers.

We truly appreciate your recommendation and your support. 💙

Valutata 5 stelle su 5

I ordered the cooling blankets while…

I ordered the cooling blankets while they were buy one get one free. I bought four but when the order came there was only two. I emailed the company to find out if they were on back order. The asked a few questions and found out the other two were needing to be shipped again. I received the two blankets within a week with many apologies. The company has wonderful customer service and will always have my business.

18 settembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for your thoughtful review and for sharing your experience with us. 💙 We’re delighted to hear that your blankets arrived safely and that our team was able to resolve the issue quickly for you.

Your kind words about our customer service truly mean a lot to us, and we’re grateful for your continued support. We look forward to serving you again and making sure every order is just as smooth. 🌟

Valutata 4 stelle su 5

Blankets are incredible-would give them…

Blankets are incredible-would give them 5 stars, arrived quicker than i thought. I ordered the “matching” pillowcases however they are a different material- company has said they will refund.

1 agosto 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for your kind words and for taking the time to share your experience. 🌟 We’re thrilled to hear you’re loving the blankets and that they arrived quicker than expected!

We sincerely apologise for the difference in the pillowcases, but we’re glad we could resolve this promptly with a refund. Your feedback is valuable, and we’ll use it to make sure our product descriptions are even clearer moving forward.

Valutata 5 stelle su 5

The butterfly pillow has really helped…

The butterfly pillow has really helped support my neck through the night and I find it really comfortable. I suffer with very bad neck pain and stiffness due to my fibromyalgia so any help I can get to support my pain getting worse is a saviour. Thank you Comfy sleepers 🙏🏻 The customer service has also been gold standard, with regular check ins and contact to ensure I’m happy with it.

20 settembre 2025
Non scritta su invito
Logo di Comfysleepers

Risposta di Comfysleepers

Thank you so much for your wonderful 5-star review. 🌸 We’re truly glad to hear that the butterfly pillow has been helping to support your neck and bring you comfort, especially with the challenges of fibromyalgia. Knowing it’s making a real difference for your sleep and pain relief means the world to us. 🙏

We’re also delighted that our customer service has met your expectations — we always aim to provide ongoing care and support, and your kind words really affirm that commitment. 💙

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più