Outstanding service. I had my paint delivered within two days of ordering. Painted the two garden sheds in different parts of the garden with the 'Paint your shed' kits. 'Wild raspberry' is a beau... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Unfortunately, the delivery service timeline was not met with this order. Ordered on the 29th of July. Received it EOD on August 4th, so definitely consider that when ordering. I had to cancel a pai... Leggi di più
We had some disappointing experiences ordering samples of paint from a local hardware store that seem to have no relation to the swatches we were looking at. We decided to order a number of sample pot... Leggi di più
L'azienda ha risposto
I had an hour on zoom with K - it was one of the most profitable hours I’ve ever spent...Having decided before hand on a colour she was immediately able to say whether it would be warm or cold. This... Leggi di più
Dettagli dell'azienda
Informazioni su colourtrend.ie
Scritti dall'azienda
For over 60 years we have been passionate about paint and committed to being at the cutting edge of paint technology. Visit our website https://colourtrend.ie/ for:
- Colour and Product Advice
- Beautifully Crafted Paints
- Ordering Paint and Samples
- Your Nearest Store
- Ordering Your Free Colour Cards
We value your opinion
We value our customer's opinions and want to hear what you have to say. That is why we invite all of our online customers to leave a review after placing an order at colourtrend.ie. From our collection of colours to the quality of our paints, our speedy delivery to our expert advice, our Trustpilot reviews show that there’s lots to love about Colourtrend.
Informazioni di contatto
Maynooth Road, W23 X7R8, Celbridge, Co.Kildare, Irlanda
- 01-6288224
- hello@colourtrend.ie
- colourtrend.ie
4,5
Eccellente
461 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Contacted them for help with colour
Contacted them for help with colour. They were excellent
13 giugno 2024
Risposta di colourtrend.ie
Hey Gwendoline, Thanks so much for the review. We're so glad we were able to help you!
Haven’t received anything yet.
12 giugno 2024
Risposta di colourtrend.ie
Hi Karen, We're sorry to hear you haven't received your order yet. Please contact hello@colourtrend.ie and we will do our best to help you with this issue!
The colour was perfect.
11 giugno 2024
Risposta di colourtrend.ie
Hey Susan, Thanks so much for the review. We're so glad you're happy with the paint!
Risposta di colourtrend.ie
Hi Suzie, Thank you so much for leaving a good review!
Never received my colour samples.
10 giugno 2024
Risposta di colourtrend.ie
Hi there, we apologise for this inconvenience and would like to look at this further. Could you please send an email to support@generalpaints.ie and we can resolve this issue?
Very efficient customer service
I love Colourtrend paint. There are a fantastic range of colours and shades. I ordered my paint last week and it arrived the next day.
Very efficient customer service as always
4 giugno 2024
Risposta di colourtrend.ie
Hi Mary, Thank you so much for your review!
Great selection and easy to use site
Great selection and easy to use site. Very user friendly.
4 giugno 2024
Risposta di colourtrend.ie
Hi John, Thanks so much for the great review!
Risposta di colourtrend.ie
Hi Zoe, Thanks so much for your review!
Risposta di colourtrend.ie
Hi Janet, apologies that this has happened with your order. If you could contact our customer service we will try and rectify the issue for you as soon as possible, our email is hello@colourtrend.ie.
I ordered new colour cards.
I ordered new colour cards.
Very prompt responce,cards delivered within a week
24 maggio 2024
Risposta di colourtrend.ie
Hi Patricia,
Thank's so much for your review.
Ordering fulfilment could be improved
We ordered 3 testers pots… it took a week for them to arrive to find that only two pots were sent and one was not the correct coloured ordered. Customer services were helpful and arranged for the two missing pots to be sent. Roll forward another week, and only one pot sent out. Again contacted customer services, who did apologise and mention that the final pot will be sent to us.
Whilst I really do like colour trend paints, based on this experience of order fulfilment I would advise to purchase locally if you can.
24 maggio 2024
I ordered a number of the new colour…
I ordered a number of the new colour cards and did not get them.
24 maggio 2024
Risposta di colourtrend.ie
Hi Anne,
We're so sorry to hear you never received your colour cards. If you could contact our customer service we will try and get your colour cards out to you as soon as possible. Our email is hello@colourtrend.ie
The paint leaked, no response from customer service
Ordered paint from them, it leaked inside the package. Awful experience unpacking and then disposing of all that..
Wrote to them about the problem, no response.
That's a terrible customer service. Got the money - don't have to bother about the customer anymore.
27 maggio 2024
Non scritta su invito
Risposta di colourtrend.ie
Hi Sergey, apologies that this has happened with your order in transit. If you could contact our customer service with your number we will rectify the issue for you as soon as possible, our email is hello@colourtrend.ie.
Great service Great paint
13 maggio 2024
Risposta di colourtrend.ie
Hi Pauline,
Thank you so much for the nice review.
Exterior Tile paint
The website was misleading in that I purchased what I thought was exterior tile paint costing €50.00. When it arrived I discovered it was interior paint for walls. I telephoned for it to be confirmed that it could not be used on tiles and was refused a refund probably because it had been mixed. I then had to purchase tile paint elsewhere.
7 maggio 2024
Risposta di colourtrend.ie
Hi Bernadette, we are sorry that the website experience was not satisfactory. Our Ceramic Matt finish will only ever be advertised for its purpose, interior walls and ceilings. Our paints are tinted when ordered, so therefore we cannot offer a refund under these circumstances, this is explained on our returns and delivery page. If you ever have any questions or hesitations about a product, please feel free to reach out to our team and they would be happy to help.
Not delivered
Only one pot of primer from my paint front door kit arrived 2 weeks ago. I have contacted color trend twice and although they have promised to remedy it there is still no sign of the remainder of my order or a refund.
8 maggio 2024
I logged on for the online consultation…
I logged on for the online consultation and was left in the waiting room for the duration of of my alloted time waiting for the host
26 aprile 2024
Risposta di colourtrend.ie
Hi there, we apologise for this inconvenience and would like to look at this further. Could you please send an email to support@generalpaints.ie and we can resolve this issue?
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