10/10 do NOT recommend
Bought these for my husband who has a red green color deficiency. Based on what it said on the website he seemed like the perfect candidate for these contacts. Upon receiving them and finally getting them in, he found that they are a scam and are just red tinted contacts. Not only did they not help his colorblindness, but they also made everything in the world a tint of red for him. There’s no money back guarantee so we were out over $100 for something that is not what it claims to be. Huge disappointment.
Risposta di Colorkinds
Dear Adams,
We’re very sorry to hear that the colorblind contacts did not work for your husband, and we truly regret the disappointment caused. We value every customer’s experience, so I’d like to clarify a few important points regarding your order and our policy:
How the contacts work: Our red-green colorblind contacts are tinted with a red layer, similar to colorblind glasses. They are designed to help people with red-green color vision deficiency perceive more distinction between red and green shades.
Colorblind type: The contacts are effective only for red-green colorblindness. If your husband has another type of colorblindness (such as blue-yellow or total colorblindness), the contacts will not be effective.
Guarantee and warranty: We provide a 60-day trial period and a 1-year warranty. If the product doesn’t work as expected, customers can return the contacts for a refund during this trial time.
Until now, we have not received any email or request from you regarding a refund or return. To resolve this quickly, we have now sent you a email with the detailed return and refund instructions.
We remain committed to supporting our customers and ensuring clear guidance on our policies. Please check your inbox for the refund and return details, and feel free to reply if you need further assistance.
Best regards,
ColorKinds
