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Valutata 4 stelle su 5

We received a voucher as a Christmas present. Ordering and delivery process was flawless. Lots of great products and producers, in particular Peter Boucher butchers, their meat products We ordered w... Leggi di più

Valutata 5 stelle su 5

I have ordered more than once from CoLab as we love the Ginger and Prawn Dumplings, the service is great,fast turnaround time, highly recommend.

L'azienda ha risposto

Valutata 3 stelle su 5

We ordered three ready meals and some other produce. Bar Lourinha's chick peas with spinach wee good. The duck red curry was tender and flavoursome but there were just three half cherry tomatoes in th... Leggi di più

Valutata 5 stelle su 5

Co-Lab Pantry have a large (and delicious) variety of products! They are always adding new products to their site, which keeps it fun and exciting. Great customer service and prompt delivery. The... Leggi di più

Dettagli dell'azienda

  1. Servizio di ordini alimentari online

Scritti dall'azienda

A 24/7 online destination for ready-made meals, drinks, pantry staples & produce from restaurants, cafes & bars - in 1 order. Delivering to homes across Australia.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

254 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(254)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have done a few orders with Colab and…

I have done a few orders with Colab and i have been very happy with everything i have received. Highly recommended! Great work!

23 febbraio 2021
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Risposta di CoLab

Thanks so much Lath - we're so glad you've enjoyed your goods. Appreciate you keeping it local. Hope you're enjoying your home cooking!

Valutata 5 stelle su 5

Yummy

Yummy, gorgeous things delivered nice and quick with careful packaging. Treat yourself!

23 febbraio 2021
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Risposta di CoLab

Thanks for taking the time to leave a review Glenda - glad to hear you're treating yourself!

Valutata 3 stelle su 5

Too expensive..Especially the shipping…

Too expensive..Especially the shipping fee

23 febbraio 2021
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Risposta di CoLab

Hi Prateek, Thank you for taking the time to provide your feedback. If you wouldn't mind, we'd like to email you to learn a little more about your thoughts on an ideal shipping fee so we can work towards making this happen if it is indeed doable. Thank you so much.

Valutata 5 stelle su 5

Great customer service

Australia post damaged some of the items I had ordered. When I contacted co-lab pantry about this they were really apologetic, helpful, and replaced all the damaged items for me. I would definitely shop here again.

22 febbraio 2021
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Risposta di CoLab

Thanks so much for taking the time to leave a review Em - we're so glad you got your items in good condition in the end. Thank you for being so understanding :)

Valutata 3 stelle su 5

Expired cannoli shells

When I received my initial order in December 2020, a bottle of sauce which I had ordered must have shattered in transit and soiled most of the other items damaging the packaging. After cleaning the sauce off everything, I also discovered that the 12 pack of cannoli shells I received were expired. I immediately notified Co-Lab Pantry and they organised for replacement items to be sent out to me.
When I received the replacement items also in December 2020, there were only six cannoli shells (1 of which was broken). The sauce arrived safely this time. Again I immediately notified Co-Lab Pantry of this error and they said they would organise a replacement.
Early into the new year, I still did not receive my replacement cannoli shells. I followed this up with Co-Lab Pantry several times who later said the supplier had been asked to resend out the item however I did not receive them. They were kind enough to allow me to choose a different item which arrived within a few days.

22 febbraio 2021
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Risposta di CoLab

Hi Natalie, Thank you for providing your feedback. We haven't forgotten about your cannoli shells! We're happy you were able to enjoy a new item in the end - thank you for being so so patient and understanding.

Valutata 5 stelle su 5

I got the perfect bundle here for a…

I got the perfect bundle here for a birthday. Based in London, I knew I couldn’t get anything over to Melbourne at the moment and Colin Pantry definitely delivered - the selection of products and companies made it so hard to pick, but so worth it.

22 febbraio 2021
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Risposta di CoLab

Thank you for taking the time to leave such a wonderful review Timothy. We're so glad we were able to make the experience enjoyable for you, from the other side of the world! Thanks again!

Valutata 2 stelle su 5

Different delivery days

It was unclear that orders would be coming on different days. Packaging for baked goods wasn't great so the ants got to enjoy the items before I did!

22 febbraio 2021
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Risposta di CoLab

Hi Jenni, Thank you for taking the time to provide your feedback. I'm so sorry to hear of your experience here. If you wouldn't mind, I'd love to email you to investigate further to better the experience you received and prevent this from occurring again with others.

Valutata 5 stelle su 5

This is my 4th order and I love colab

This is my 4th order and I love colab! They only stock the best quality and everything arrives perfect. There was a small problem with my order and it was immediately fixed and new items were sent out. So delicious!

22 febbraio 2021
Valutata 5 stelle su 5

Great experience

Ordering was easy, communication was great and the order was delivered on the day I requested. The recipients told me everything looked great.

22 febbraio 2021
Valutata 4 stelle su 5

RESULT!

i can make cannoli. Very happy that I can now make a versatile treat.

22 febbraio 2021

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