Arnaque totale sur les calendriers de l'avent. Grosse publicité mensongère, c'est honteux de voir ce qu'ils envoient à la place de ce que l'on pense commander. J'ai envoyé un mail, je pense que je n'a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Jardin cocoon sont des voleurs cela fait un mois que j’ai commandé j’ai payé 144 euros pour ce cet outil coupe bordure debrousailleuse tondeuse. Je n’ai aujourd’hui toujours rien reçu. Jardin cocoon a... Leggi di più
Pure arnaque, site frauduleux avec de nombreuses fautes d'anglais sur le produit. N'achetez pas !
Absolutely terrible post sales assistance. Go for products like Ring instead. Their iOS app has been faulty for almost a year now (image won’t rotate to landscape and the re-pairing process with the c... Leggi di più
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Pessimo
192 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Quality and simplicity
Security reinvented. Simple setup, simple operation. Few bells and less whistles. The essentials packed in a small orb with nice esthetics.
22 agosto 2016
Non scritta su invito
Risposta di Cocoon
Thanks Taco! We love your style. We've got a few bells and whistles in the pipeline, so watch out for updates. Team Cocoon
Promising but missing important features
Positive: nice design, easy setup, good video quality
Negative: not all phones are always seen right as present/absent, quite some false alerts but most importantly: at night my phone has the not disturb feature on. Obviously in case of intruders I want to know this. A schedule for automatic sound alarm and/or bypassing the not disturb feature (iPhone, so not possible maybe) would be nice.
22 agosto 2016
Non scritta su invito
Risposta di Cocoon
Really important feedback, thanks Sander. I'll get our lovely support team to get in touch as your phones should be being picked up when you leave! We're hear to listen, so please keep your feature requests coming! Team Cocoon
I had to be patiënt but they deliverd.
It was a new development and some things took a bit longer but it was worth waiting.
22 agosto 2016
Non scritta su invito
Risposta di Cocoon
Pleased to hear it Jaap! Let us know how you get on at help@cocoon.life, we'd love to hear from you? Team Cocoon
It took some time but the result is satisfying
The company delivered the product promised. It is a good product. However, it took more time as estimated and the product (especially the software) leave room for improvement. I would buy a Cocoon again.
22 agosto 2016
Non scritta su invito
Risposta di Cocoon
Thanks Thomas, we did hit a few bumps in the road to shipping! We've got laser focus now on making the Cocoon experience brilliant, which we couldn't have done without our biggest fans and supporters. Team Cocoon
Good camera the price is to much for this alarm system
In the first day the were a few fals alarm
But it becomes better every day
Good and small alarm system
But the price for it a little high
22 agosto 2016
Non scritta su invito
Risposta di Cocoon
Hi Haim, thanks for your review, it's really important for us to hear. Your Cocoon will always be learning from your home environment, and should have your Subsound fingerprint fully mapped within 7-10 day of setup. We're working really hard to bring on new features for the app, and your Cocoon, to make sure our supporters feel that they've got a fantastic product, which is great value for money. We'd love to hear from you if you have any suggestions or feedback that can help us achieve our goal - so please do send anything through to help@cocoon.life. Team Cocoon
Risposta di Cocoon
Hi Graham, that's what we like to hear, and watch this space, things will only get better! Team Cocoon
Excellent! Prompt, friendly, helpful.
Great service from the team at Cocoon. Very prompt to respond, friendly and very helpful. Thanks guys!
22 agosto 2016
Non scritta su invito
Risposta di Cocoon
It's our pleasure Jim, thanks so much for your kind words. Team Cocoon
Piece of mind in one tiny device!
Living in East London, security has always been a day to day concern, but the home security market is quite an intimidating one to step into.
My partner and I are quite early on in our careers and the prospect of signing up to high-cost monthly payments with a security company was outside of our comfort zone. A friend told us about Cocoon and we haven't looked back!
I'm not the most tech savvy but I am attached to my iPhone. Having visibility of what's happening in my flat no matter where I am is so assuring! Easy to set-up (plug in and download app), and easy to use!
Highly recommend it for busy homeowners who don't want the hassle of traditional security services.
22 agosto 2016
Non scritta su invito
Risposta di Cocoon
That is brilliant to hear, and thanks for taking the time to let us know. Team Cocoon
Getting better all the time, great customer service.
I've been following these guys since inception and my cocoon was one of the first batch, so I've had some time to 'get to know' the device.
The product is great, some minor bugs but the software updates keep improving all the time. They really take user feedback on board.
The customer service is just brilliant, replying quickly and issues being owned to resolution... it's not often you hear that in this day and age!
Well worth looking at if you're thinking of home security.
21 agosto 2016
Non scritta su invito
Risposta di Cocoon
That's great to know Jon, thanks for the incredible support. Team Cocoon
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