I purchased the original hair straightener and I am extremely pleased with it. I have never owned a straightener before, thinking that it could make my hair frizzy or damage it. The Cloud 9 straight... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The product was delivered in excellent condition. Blowing strength wasn't as strong as I would like it, but still manageable, as I have fine hair. Thicker hair might struggle. Still practicing use of... Leggi di più
L'azienda ha risposto
Exceptional customer service with all my research prior.. and then receiving the product is a top quality. I love using it cuts a time down in half and the mini hairdryer has good mini impact of heat... Leggi di più
My first order was lost by Australia Post Cloud 9 tried to find it but to no avail so they replaced the order straight away with a little extra and express post . Customer service was great and I abso... Leggi di più
Dettagli dell'azienda
- Negozio di prodotti per capelli
- Fornitore di prodotti di bellezza
- Negozio di elettronica
- Negozio di prodotti di bellezza
- Servizio di riparazione di piccoli elettrodomestici
Informazioni su CLOUD NINE
Scritti dall'azienda
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Informazioni di contatto
4,7
Eccellente
3K recensioni
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Risposta di CLOUD NINE
Thank you Tanya for sharing your 5* review. We are so pleased to hear about your positive experience with our warranty claim service. We appreciate your kind words.
Cloud Nine x
Great product so far.
3 agosto 2026
Risposta di CLOUD NINE
Thank you Kimberley for sharing your 5* review. We are so happy to hear that our product is meeting your expectations so far. We truly appreciate your positive feedback!
Cloud Nine x
INCREDIBLE customer service!
INCREDIBLE customer service!! My wide iron was stolen from my apartment building mail room and the team at Cloud Nine were so lovely to speak with and kindly organised a replacement to be sent to me.
3 agosto 2026
Risposta di CLOUD NINE
Hi Georgia, thank you for your fantastic 5* review! We're so sorry to hear about the unfortunate incident with your iron, but we're delighted that our team could assist you and arrange a replacement. Cloud Nine x
Good product
Good product,excellent service. Ordered my hair straightener after trying my nieces. Fabulous!
3 agosto 2026
Risposta di CLOUD NINE
Hi Roxanne, we're so happy to hear you're enjoying your new hair straightener after trying your niece's! We appreciate your 5* feedback. Thank you! Cloud Nine x
Amazing product
Amazing product, my hair feels smooth, it stays perfect for days and the brush that comes with it is amazing as well, it gives the hair and extra straight, hidrates look.
7 agosto 2026
Risposta di CLOUD NINE
Hi Rowena, thank you for your 5-star review! We're so happy to hear that your hair feels smooth and stays perfect for days, and that you're loving the brush too! Thank you, Cloud Nine x
value for money
Great promotion and value for money.
The dryer itself is pretty decent for power. The changeable heads are really useful.
The volumisers are good too. Definitely gives a lasting lift to the roots and easy to use.
5 agosto 2026
Risposta di CLOUD NINE
Hi Sam, thank you for your 4* review! We are so happy to hear that you are enjoying the power and versatility of your new dryer, and that the volumizers are giving you a lasting lift. Thank you again for sharing your feedback. Cloud Nine x
Disappointed
I really wanted to give 5 stars as my new hairdryer and straightening iron are actually quite good. However one of the hairdryer attachments is faulty and doesn’t seem to have a magnetic component on it as does the other attachments. It doesn’t attach to the hairdryer and customer service have said they can’t replace it as they don’t have spare parts. So apparently I’ll have to pack everything up and send it all back and await a whole brand new boxed hairdryer replacement. I just feel this is just a bit unnecessary and over the top. I do not want to be without my hairdryer as I travel frequently and grooming is a necessity of my job. I don’t see why they can’t pull it out of their on hand stock and send that!
5 agosto 2026
Risposta di CLOUD NINE
Hi Sharon, thank you for taking the time to share your feedback. We are very sorry to hear that you received your order with a faulty part. This fault will be thoroughly investigated by our Returns Team. We appreciate how disappointing it is to be without your hairdryer, however, we understand that our Customer Experience team are assisting you as quickly as possible and we hope you will be very happy with the product when your new replacement arrives. Cloud Nine x
Risposta di CLOUD NINE
Thanks for the 5-star review Carol! We're so pleased to hear you're loving your new dryer and that the delivery was fast.
Cloud Nine x
Risposta di CLOUD NINE
Thank you Kell for sharing your 5* review. We're happy to hear that you're satisfied with both our delivery speed and the quality of our product.
Cloud Nine x
Risposta di CLOUD NINE
Thank you Mandy for sharing your 5* review. We are so happy to hear your order arrived quickly! We appreciate you taking the time to share your positive experience with us.
Cloud Nine x
Ordering was so easy and delivery was…
Ordering was so easy and delivery was very prompt
30 luglio 2026
Risposta di CLOUD NINE
Thank you for your wonderful 5* review! We're so pleased to hear that you found the ordering process easy and the delivery prompt. We appreciate your feedback!
Cloud Nine x
Our iron broke but was replaced after…
Our iron broke but was replaced after returning. Great service!
3 agosto 2026
Risposta di CLOUD NINE
Thank you Russell for sharing your 5* review. We're glad we could resolve the issue with your iron and provide a satisfactory replacement. Your positive feedback is truly appreciated!
Cloud Nine x
Fast response to a faulty cloud 9 easy…
Fast response to a faulty cloud 9 easy to return and fast turn around replacement of a new cloud 9 . We love our cloud 9 and rely on it everyday so the fast turnaround was extremely appreciated and to be replaced with brand new one was Amazing . Thankyou
30 luglio 2026
Risposta di CLOUD NINE
Thank you Lis for sharing your 5* review. We are so happy to hear that we could assist you quickly and efficiently with your faulty item! It's wonderful to know that you are loving your new product.
Cloud Nine x
Fast shipping
Fast shipping. Love the wide contouring iron!
Also the airshot pro volumisers are brilliant! Definitely recommend
30 luglio 2026
Risposta di CLOUD NINE
Thank you Nicole for sharing your 5* review. We're so happy to hear you're enjoying the wide contouring iron and finding the Airshot Pro Volumisers brilliant! We appreciate your recommendation.
Cloud Nine x
Excellent service from Cloud Nine when…
Excellent service from Cloud Nine when purchasing new irons.
My original irons lasted 14years which is amazing!
Looking forward to trying the different styles with my new midnight blue irons. Love them 💕
3 agosto 2026
Risposta di CLOUD NINE
Thank you for your wonderful 5* review! We are so happy to hear that you had excellent service and that your previous irons lasted so long. We hope you enjoy trying out different styles with your new midnight blue irons!
Cloud Nine x
Slim iron Cloud Nine…
Love my slim iron Cloud Nine and can’t wait to buy the hot brush when it comes back into stock. Worth every dollar 🙌🏽🫶🏽❤️
3 agosto 2026
Risposta di CLOUD NINE
Thank you Christal for sharing your 5* review. We are so happy to hear how much you love your Cloud Nine iron! We appreciate your patience while waiting for the Hot Air Brush to be back in stock.
Cloud Nine x
Cloud Nine is such a trusted brand and…
Cloud Nine is such a trusted brand and company . The service is amazing and the products are of the highest quality. The website is easy to navigate. You can have the highest confidence when you buy this brand .The delivery is fast and efficient.
3 agosto 2026
Risposta di CLOUD NINE
Thank you Lisa for sharing your 5* review. We are absolutely thrilled to hear such wonderful feedback about your experience with us! It's fantastic to know that you trust our brand and appreciate the quality of our products and service. We're also delighted that you found our website easy to navigate and our delivery fast and efficient.
Cloud Nine x
Return & replacement fast and easy process!
My new hair straightener was playing up (temp kept going all way up by its self) I contacted returns & replacement was sent out.... Easy & fast process. Great company to deal with!
3 agosto 2026
Risposta di CLOUD NINE
Thank you for your fantastic 5* review Kelly! We're so pleased to hear that our returns and replacement process was easy and fast for you, and that you're happy with your new straightener.
Cloud Nine x
Very happy with the Cloud 9 after using…
Very happy with the Cloud 9 after using the GHD for years. Cloud 9 keeps my hair straighter for longer and is easy to use. Love the refresh feature!
3 agosto 2026
Risposta di CLOUD NINE
Thank you for your wonderful feedback Amanda! We are so happy to hear you are loving your new iron and that it keeps your hair straighter for longer. We are also delighted you love the Revive feature!
Cloud Nine x
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