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Valutata 5 stelle su 5

Absolutely adore this company! I’ve bought around six pairs of pyjamas, a dressing gown, and a hooded blanket, and the quality has been amazing every single time. Delivery is always quick, and t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I absolutely love Clamona Beauty! Everything Chloe and the team create is such amazing quality - you can really tell how much care goes into each product. The marshmallow sponges are a total ga... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve been using marshmallow sponges for years, starting with the original Coco Cosmetics by Chloe chocolate ones, and I’ve never found anything that compares. They’re incredibly soft, give such a flaw... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The make up sponges and face cream are fantastic and so far I have yet to find a product that compares. The customer service needs to be looked into as replies are slow . I have recently placed a... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

108 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 22% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic company

Fantastic company , quality is fantastic and customer service is excellent. Had a problem with order I contacted customer and everything was done next day .

6 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Shocking delivery times

Shocking delivery times. I will never order from a big live again! You think first comes first is actually a thing but not with this company. Ordered straight away at 12 spend £180 and still no update on where my order is or when it comes. Others who have ordered way after me have received there orders. Clearly not being packed and shipped in order.

28 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Such lovely and helpful customer service 💕

Honestly I just wanted to say how lovely my experience has been with this company 💕

I had an issue where my order unfortunately got lost in transit, but as soon as I reached out, Ellie from customer service was so quick to look into it and explained exactly what had happened. She reassured me straight away and offered to send a replacement the same day once I confirmed my address.

The whole process was handled so smoothly and kindly! it really put me at ease. You can tell they genuinely care about their customers and want to fix things properly.

Honestly such lovely, helpful service and super quick too. Really appreciate how well this was handled! thank you again! Absolutely brilliant customer service, staff are lovely, as a loyal customer I cannot recommend them enough as a company, I have so many of their products, my favorite being their pyjama brand as I have so many and will always be my no.1 go to! I have put my family and friends onto them and they absolutely love them too! Quality and service unmatched! 🫶🏼

24 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Absolutely adore this company

Absolutely adore this company!

I’ve bought around six pairs of pyjamas, a dressing gown, and a hooded blanket, and the quality has been amazing every single time. Delivery is always quick, and the packaging is such a lovely touch.

I’ve been a silent follower of this brand for a while now, and I can’t wait to visit the shop in person one day!

23 marzo 2026
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Risposta di Clomaná Beauty

Hey Pip!💕

Thank you so much for these kind words. We honestly, really appreciate this so much.

We are so glad you are loving your items from us, I can guarantee you are always comfy in the evenings.

WOW! The hooded blanket is such a throw back I miss these!

-Customer service team x

Valutata 5 stelle su 5

Clomana really cares about their customers.

The customer service team and the owner Chloe herself are so attentive to their customers. Chloe really takes the time out to acknowledge each of her customers individually and I can’t count how many times I’ve seen her exercise such generosity towards them on social media, whether it’s giveaways, tailoring each customers experience to what they want or going the extra mile to make sure they’re satisfied. I’m happy to say I’m one of these customers who has received such amazing customer service from everyone in the team whenever I’ve had any issues or questions and I’m so glad to be able to support such a great small business and hope they continue to grow!

28 febbraio 2026
Non scritta su invito
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Risposta di Clomaná Beauty

Hey!

Thank you so much for this positive feedback, we really appreciate these kind words💕

Your support means so much to us. Thank you
-Customer service team

Valutata 5 stelle su 5

Customer service is incredible!

Customer service is incredible. I contacted them via email as I had a very minor quality issue with a purchase of a sponge and Carley sent me out a new one free of charge! I absolutely love the mega marshmallow and have now placed an order for 2 more. I will definitely be buying more in future- brilliant product and fantastic service!

2 marzo 2026
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Risposta di Clomaná Beauty

Hey Helen,

Thank you so much for this feedback we really appreciate it!

So glad that this inconvenience was solved, thank you for your continuous support.

-Customer service team

Valutata 5 stelle su 5

I’m a pyjama connoisseur I have 37…

I’m a pyjama connoisseur I have 37 brand new pairs of pyjamas that I’ve not even wore yet and I can safely say I’ve never had a nicer pair of pyjamas. I can’t explain. It’s the fit the material, there warm but not too warm. They have cuff sleeves so they don’t ride up. The material so soft and thick but not too warm thick. There just the most perfect pyjamas I’ve ever had. I will be changing all my pyjamas to these. I love them.

19 febbraio 2026
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Risposta di Clomaná Beauty

Wow! Thank you so much for this amazing feedback💕

We are so happy you love our pyjamas, they are an addiction so be prepared!

-Customer service team.

Valutata 5 stelle su 5

Amazing product

Amazing product. Only ever had one issue was when I pre ordered a set and it took about 2 months to arrive but when it did they sent goodies with it to make up for the delay.

10 gennaio 2026
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Charlene!

Thank you for this positive feedback, we are so glad you love our products!

We are so sorry about the delay with the pre-order set, this was totally out of our hands and we wish we could have got them sooner!

-Customer service team x

Valutata 3 stelle su 5

I absolutely love the Cmfrt pjs and are…

I absolutely love the Cmfrt pjs and are the only ones I now own. However, the way xmas 2025 was handled is poor. They had items on pre order but said they now removed it as the order was arriving that week. This being the end of November. The 10 working days elapsed and no order and no communication. I emailed and got an answer that the order was now delayed and was offered two choices and said I must have been missed about the issue. Nothing on social media was put out about a delay until the very last minute. As I had not been notified the option to swap pj’s was taken out of my control as there were none. Even when there was more delays was not notified and took a week into the new year to receive this Christmas gift is a poor showing for Clomana

28 novembre 2025
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Naomi,

Thank you for your feedback, we are so glad you love our pjs!

We are so sorry about the delay at Christmas, unfortunately, the shipment was delayed due to world problems which we wish we could have done something about as we never want our customers to be upset or disappointed by our products/services.

We will definitely take this feedback on board to ensure you have a better experience with us next time here at Clomana.

-Customer service team x

Valutata 5 stelle su 5

Amazing!!!!

The quality of their pyjamas is unreal! I have so many pairs and I will get more. I recommend them to everyone I know. then the makeup sponges, the softest, I will never look anywhere else for them and I can’t even talk about the soft skin cream! I’ve gone through three already and I actually need to get another one. Just wow!

27 gennaio 2026
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Risposta di Clomaná Beauty

Hey Billie,

Thank you so much for your positive feedback, we are so glad you love all of our products and thank you for recommending them to everyone you know!

-Customer service team x

Valutata 5 stelle su 5

I love all the products!!!

I love all the products.
I have loads of pj’s and they really are quality! Once you have a pair you never want to go back to cheaper ones.
Marshmallow sponges are so good for make up and the cream?! DAYUM the cream is so smooth!!!!!

16 luglio 2025
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Gabrielle,

Thank you for this lovely feedback, it really means a lot!

We are so glad you love everything, the pjs are definitely an obsession right?

-Customer service team x

Valutata 5 stelle su 5

The comfiest pyjamas I’ve ever owned

The comfiest pyjamas I’ve ever owned. I own 10 pairs and genuinely wish I had drawer space for more. Unbelievably soft cotton and 5% spandex for a lovely bit of stretch. My favourites are Alice and Tabitha!

31 gennaio 2026
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Leigh,

Thank you for this lovely review!

We are so glad you love our pjs, you have a whole collection going on wow!! Alice and Tabitha are good choices💙❤️

-Customer service team x

Valutata 5 stelle su 5

Game-changer beauty tools!

I absolutely love Clamona Beauty! Everything Chloe and the team create is such amazing quality - you can really tell how much care goes into each product.

The marshmallow sponges are a total game-changer - they’re unbelievably soft and leave my makeup looking so smooth and seamless. I honestly won’t use anything else now!

The cleaners smell incredible too - my absolute favourite is the lemon & lime, it’s so fresh and uplifting.

I can’t recommend Clamona Beauty enough - such a lovely brand with products that truly deliver.

24 gennaio 2026
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Laura,

Thank you so much for this lovely feedback❤️

I am so glad you love all of our products, the lemon and lime is such a good choice!!

-Customer service team x

Valutata 5 stelle su 5

CLOMANA

In love with the CMFRT pjs own soo many, they are super comfy. The marshmallow sponges are game changing won’t use anything else.

1 settembre 2025
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Erin,

Thank you so much for this positive feedback!

I am so glad that you love our products and have a collection of pjs.

-Customer service team x

Valutata 5 stelle su 5

I have many products from Clomana and…

I have many products from Clomana and are always of the highest quality. The marshmallow sponges are amazing. I also have about 10 pairs of their cmfrt pyjamas, literally the only pyjamas I can wear. The owner Chloe just seems the nicest person ever,

1 dicembre 2025
Non scritta su invito
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Risposta di Clomaná Beauty

Hey,

This is lovely, thank you so much for this positive review!

We are so glad you love all of our products and wow, 10 pairs! Thank you so much for supporting us.

-Customer service team x

Valutata 5 stelle su 5

Always had a great experience with…

Always had a great experience with clomana! Good customer service, I’ve only had one fault product and it was immediately replaced!

31 gennaio 2026
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Jemimah,

Thank you for this positive feedback, we are so glad you have had such good experiences with us!

-Customer service team x

Valutata 5 stelle su 5

My thought…

I have been shopping with clomana online for over a year and have been in store several times. This company is one of the most open and honest I have ever come across. All the staff work so hard and the customer service is always outstanding. Any queries I have had have been dealt with quickly and the team go above and beyond to help their customers! The quality of their products is awesome! The marshmallows are a sensory dream! Their soaps smell divine, their pyjamas are heavenly to wear and the soft skin cream makes me want to cry tears of joy! At clomana they value each and every customer and you always feel like you are royalty. Chloe has created a community around clomana that is kind, supportive and welcoming and I am honoured to be a member! Keep up the good work team!

31 gennaio 2026
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Nichola,

Thank you so much for this lovely feedback, this is so lovely to read!

We are so glad you have had such amazing experiences with us and love all of our products.

We love our community so much and always try to keep everyone happy with our services!

-Customer service team x

Valutata 5 stelle su 5

The customer service team here are…

The customer service team here are second to none they always make sure that the purchasing experience is easy even when issues happen.
The quality of the products from this company is insane.

1 gennaio 2026
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Lianne,

Thank you so much for this lovely feedback, we really appreciate it!

We are so glad you hear you have had such good experiences with us and that you love our products.

-Customer service team x

Valutata 5 stelle su 5

I am relatively new to Clomana cmfrt…

I am relatively new to Clomana cmfrt range, I started with a pair my sister bought me as a present and since then I have bought numerous pairs, I am absolutely obsessed with them, the quality is amazing and the attention to detail on every pair is beautiful, I preordered last November a few different Christmas pairs as a birthday and Christmas treat for myself, unfortunately due to stock delivery I didn’t get till after new year, but I have to say Clomana was brilliant in answering my emails and gave the choice to cancel with a voucher to spend in the shop, I opted to wait and Clomana then sent me some lovely extra free gifts along with my orders, so overall I was absolutely over the moon at my orders and even overjoyed at my free gifts, as for the pyjamas, well as per usual they are beautiful and outstanding quality, Girls at Clomana, you have really outdone yourselves and thank you so much for the freebies, you will most definitely be getting my custom time and time again XOX

14 gennaio 2026
Non scritta su invito
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Risposta di Clomaná Beauty

Hey Jennifer,

Thank you so much for leaving this lovely review, we really appreciate it!

We are so sorry about the delay at Christmas, we were devastated about this situation, but so glad it worked out in the end.

It is so nice to hear you love all of our products, the pjs are soo comfy, definitely the best!

-Customer service team x

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