CLIPOP Recensioni 1.618

TrustScore 4 su 5

4,1

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Valutata 4 stelle su 5

Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Leggi di più

Valutata 3 stelle su 5

I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Leggi di più

Valutata 5 stelle su 5

Ordered a Hollywood dresser for our daughter. Arrived with no drawer runners which makes it unusable. Contacted them and they sent out a whole new unit so I didn’t have to mess about with parts. This... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Accessori per mobili
  4. Negozio di mobili per cucina
  5. Negozio di arredamenti per salotti

Informazioni su CLIPOP

Scritti dall'azienda

Promo Image

Welcome to CLIPOP

Clipop Furniture : Design for a Cosy-Effective Life.

About Us

With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.

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Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

1618 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Vanity Girls Desk

Easy and straightforward from start to finish kept well informed and was delivered as promised
my only gripe is the little metal circular fixings were not that strong but the rest was of good quality

3 febbraio 2026
Valutata 3 stelle su 5

Good value for money

Good value for money.
I was initally a little skeptical of what the swivel dining chairs would be like, due to the price.
1 or 2 were a ittle fiddly to put together, but got there in the end and they're a great set of chairs. They also came with a set of spare parts to keep for future.
My issue was that I don't know where these had been stored prior to delivery, but 1 box had a small amount of pidgeon excrement on it but the 2nd box was completely covered in it on one side! They had been stored in my hallway for about a week before I built them and saw this, which is quite concerning considering the diseases they carry!!

29 gennaio 2026
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Risposta di CLIPOP

Dear customer,
We are very sorry for this situation and we attach great importance to it.
In order to have a more accurate understanding of the situation and handle it as soon as possible, could you please provide some relevant pictures? After receiving the pictures, we will verify them as soon as possible and provide you with a suitable solution as soon as possible.
We sincerely apologize for any inconvenience caused to you and thank you for your understanding and cooperation.
Best regards.

Valutata 1 stelle su 5

Avoid at all costs!

This company is a scam. I ordered a dressing table for my daughters birthday which had quoted a 2-4 day lead time and it has no been over 2 weeks with the tracking the company had provided showing now updates or progress.

I have contacted the company numerous times now and am not getting a communications back. Avoid this company at all costs!

2 febbraio 2026
Non scritta su invito
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Risposta di CLIPOP

Dear customer,
We are very sorry for the shopping experience you had. We fully understand your disappointment and anger, and we deeply regret it.
We have already applied for a full refund for you as soon as possible, and the payment will be refunded through the original method. Please be patient and wait for it to arrive.
We sincerely apologize for any inconvenience caused to you and appreciate your willingness to point out our issues. We will make serious improvements to avoid similar situations from happening again.
Best regards.

Valutata 1 stelle su 5

Avoid unless good at DIY fixes

My partner purchased Danyl Faux Leather Swivel Dining Chairs, the actual seat part is nice and good quality but the legs and swivel mechanism
Is absolutely awful. The manufacturing quality is the poorest I have ever seen. The screws and alignment of holes in the chair didn’t match, the screws just cross threaded repeatedly and wore down quickly. There are sharp metal edges and spikes on the legs and the welding is poor and inconsistent with some parts wonky compared to others. Each chair had a different issue making it impossible to put together without an additional DIY intervention, such as filing metal spikes to allow screw to fit into the hole. Customer service did send some New chairs but they all had the same random issues, it was a case of choose the best parts of a bad bunch and try with different chairs to see which fit best. Within a month of using the chairs, the bolts of all chairs had loosened so much that the chair seat fell off the legs. We have now tried Locktite. I don’t know how much longer they will last or how many DIY fixes these chairs will require before they break all together or someone falls off one. However, It is a shame because I really do like the chairs and find them
Comfy and stylish.
I would strongly suggest avoiding this company, unless you don’t mind parting with your money for a chair you just like the look of and are good with DIY fixes.

12 febbraio 2026
Non scritta su invito
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Risposta di CLIPOP

Dear customer,
Thank you very much for providing such a detailed description of the issues you encountered while using the Danyl Faux Leather Swivel Dining Chairs. We deeply apologize for any inconvenience you may have encountered during assembly and use.
In order to quickly identify the problem and provide you with a more effective solution, may I ask if it is convenient for you to provide a few actual photos of the newly replaced chair? Especially the detailed pictures of the chair legs, screw holes, welding points and other parts you mentioned will be very helpful for us to verify the situation and communicate with relevant departments for improvement.
We sincerely apologize to you once again.
Best regards.

Valutata 1 stelle su 5

Ordered stools never delivered.

Ordered stools, paid, despite the 3-5 business days delivery, waited 2 weeks then had to chase where they were to be told it was the couriers fault but now they are out of stock. Now waiting for a refund.

Had reservations at the start and was right

20 gennaio 2026
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Risposta di CLIPOP

Dear customer,
We sincerely apologize for the delay in delivery of your order and any inconvenience caused. We fully understand your feelings regarding the waiting and subsequent processing process you described.
To resolve this matter as soon as possible, we have immediately arranged a refund for your order.
At the same time, we are internally reviewing the logistics and inventory management processes of this order to avoid similar issues from happening again. Thank you for your reply, it is crucial for us to improve our service.
If you have any further questions, please feel free to contact us through this email at any time. Thank you again for your patience and understanding.
Best regards.

Valutata 1 stelle su 5

Shocking company, impossible to contact and have not received my order!!

I haven’t received my order after taking the whole day off work to wait for it!
It is impossible to get in touch with this company. I tried their live web chat and left several comments, none of which were answered. I tried their phone number and get a message saying it is not a recognise Number! I have sent them numerous messages and they’ve not had any reply. I am beginning to think that I have been scammed.!!

20 gennaio 2026
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Risposta di CLIPOP

Dear customer,
We sincerely apologize for any inconvenience you may have encountered during the order follow-up process and understand your anxious feelings while waiting for the goods. We have taken note of your feedback and immediately checked the status of your order.
After confirmation, your order is currently being delivered to the center due to unexpected logistics issues. We have prioritized this order in our system and will actively coordinate with the logistics provider to arrange delivery as soon as possible when delivery conditions permit. Please be patient and wait for another two working days.
During this period, you can also contact us directly through this email, and we will do our best to provide you with timely assistance.
Thank you again for your patience and understanding.
Best regards.

Valutata 1 stelle su 5

I don’t know how to send the photos

I don’t know how to send the photos to you here. This message doesn’t allow me to upload anything. How can I send them to you?

My order arrived with shattered glass, some damaged wooden boards, and a drawer that doesn’t align properly and is difficult to operate. I submitted a return request a few days ago but still haven’t received any reply. The return process is very slow.

22 gennaio 2026
Non scritta su invito
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Risposta di CLIPOP

Dear customer,
We are very sorry to hear that the order you received includes broken glass, damaged wooden boards, and drawers that cannot be aligned. We attach great importance to your issue and deeply apologize for this unpleasant shopping experience.
In order to verify and resolve the issue for you as soon as possible, may I ask if it is convenient for you to provide a few relevant product photos? This will help us determine the cause of the damage and coordinate with the logistics and warehouse departments for subsequent solutions.
We promise to contact you as soon as we receive your message and make every effort to expedite the process to ensure that the issue is resolved.
We apologize again for any inconvenience caused and sincerely thank you for your understanding and patience.
Best regards.

Valutata 3 stelle su 5

Experience was not great

Experience was not great. I first received a destroyed item. The replacement item was also destroyed. I had to wait again for another replacement. A simple sales process lasted longer than was expected because of poor care in delivery. The customer service was great as they quickly replaced the products. But a review of how items are delivered will help avoid these situations. Now, I have two tables not fit for use I need to send for recycling. It could have been avoided.

6 gennaio 2026
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Risposta di CLIPOP

Dear customer,
We are very sorry to learn that your item was damaged multiple times during the delivery process. We sincerely apologize for the damage you received twice in a row due to improper delivery protection. This not only affects your normal use, but also adds additional processing burden to you. We deeply apologize for this.
At the same time, we sincerely appreciate your recognition of the efficiency of our customer service team. We are always committed to providing timely support to you when problems occur. The suggestions you mentioned about optimizing delivery packaging and processes are very valuable. We have submitted this feedback to the logistics department and will promote relevant improvement measures to avoid similar situations from happening again in the future.
Sincerely thank you for your patience and highly constructive feedback. We value your feedback and will use it as an opportunity to strive to improve the overall quality of our services.
Best regards.

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