Very janky and unprofessional company. When I accidentally submitted the wrong date for a payment. I started receiving letters about it immediately and no one would reverse the NSF FEE. But, now that... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Climb credit union out of Colorado Springs Colorado has jacked my account so many times on my auto loan. They have double pulled numerous times they have pulled after doing ski pays. They are ridiculo... Leggi di più
Using climb credit has been one of the worst decisions of my life. No one gets in contact with you. They use UAS Connect and apparently these agencies are not in contact with each other. I pay through... Leggi di più
It's a scam. This company appears to be a foreign company. Their website is terribly made. Take note of their photos and that they have NO CONTACT INFORMATION. Careerist never graded my ex... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Climb (NMLS# 1240013) is a student payment platform that makes career-focused education more accessible and affordable. Climb identifies US-based programs and schools that offer skill-based training programs, then provides learners with payment options that are structured to meet the unique needs of those seeking career training. Recognizing the dynamic and diverse nature of a rapidly-changing economy, Climb partners with schools that teach everything from cybersecurity to healthcare training, heavy machine operation to data science, and culinary arts to AI & Machine Learning. While status quo education pathways are struggling to meet the real-world needs of students and prospective employers, Climb and its partner schools are committed to an inspiring practicality that helps bridge the gap between people looking for career training and companies looking to build a skilled workforce.
Informazioni di contatto
Las Vegas, Stati Uniti
- climbcredit.com
1,3
Pessimo
193 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Worst. Lender. Ever.
Don't use them. Their bill pay system is archaic and slow, despite paying loan in full the interest continued to accrue while the payment was pending. They send you to collections when you have scheduled payments. Customer service is horrible. They make it out like it's so easy, but the monthly payments are obscene, and there is no leeway if you aren't making enough to pay (they give you a max of two 3 month periods of deferment, beyond that if you don't have money they hound you). Go literally anywhere else.
The sad thing is they are funded by Goldman Sachs, and they could easily update everything to at least give a decent user experience, but they don't, and an ACH transfer that shouldn't take more than 2 days takes a f***ing week.
3 luglio 2019
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Risposta di Climb Credit
Hi Nathan,
We sincerely appreciate your feedback, we are always looking to improve the borrower experience.
To confirm, no interest accrues if the loan is paid in full. Interest accrues on a monthly basis if your loan is in full repayment. Climb understands that life happens, that is why we offer deferral benefits to borrowers that have trouble making full payments. Deferral benefits are often not provided to folks with private student loans, but Climb wants to help folks be successful with additional flexibility as it pertains to payments. If a borrower is making payments of any amount or if they are on a deferral, Climb will never send a borrower to collections.
If we reach out to students about their account being delinquent, it is not to hound or harass, it is to help them through options like a deferral benefit so they can get back on track and ensure that their credit is not negatively impacted. We want to do everything we can to help students succeed.
Although we feel that making payments is accurate and straightforward, we are reviewing the payment interface currently to see how we can improve so that it is more intuitive. We look forward to continuing the conversation with you. Would it be alright if we emailed you directly to review your feedback and to see how we could potentially incorporate into the borrower experience?
Very good service
Very good service, very easy to manage everything from the portal.
17 giugno 2019
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Nice Experience!
Nice experience working on my Climb Loan with Sadya!
17 giugno 2019
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It was fast and convenient.
16 giugno 2019
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I didn’t think that I would be able to…
I didn’t think that I would be able to get approved, but with the climb loan it was possible. Easy to apply and approval time was immediate.
16 giugno 2019
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Climb credit is worth 5stars
Fantastic lending company.
That was the fastest & most convenient loan application process I ever had.
The staff was also friendly & helpful. Great job
15 giugno 2019
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The Patience of Job
customer service person was polite, had the patience of Job, and helped all the way while I struggled to complete the application. I could have never done it with out her. Praise God for her. She stay with me wayyyyyyyyyyyy beyond closing time.
13 giugno 2019
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A very smooth process and reasonably…satisfied customer
A very smooth process and reasonably good rates.
12 giugno 2019
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Excellent easy to sign up the people I…
Excellent easy to sign up the people I contacted were very nice and I am currently in school!
11 giugno 2019
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Great customer service.
11 giugno 2019
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Appreciation
I appreciate the timeliness of your response. I thought it would be a long process. Your decision helped me to make the decision to continue my education. Thank you.
11 giugno 2019
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Easy and very fast application for…
Easy and very fast application for student loan.
10 giugno 2019
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Super easy to get in contact with…
Super easy to get in contact with someone if something has changed.
10 giugno 2019
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Climb is making it easy for me to go…
Climb is making it easy for me to go back to school without having to worry about making the full payment to the University out of my pocket. I like that the payments are reasonable and the interest rate is low.
10 giugno 2019
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I had a simple question...
I had a simple question. Brianna took the time to, not only answer my first question, but to guide me through the process with ease and kindness. She was awesome!!!
29 maggio 2019
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Simplistic & outstanding service
The whole process was very user friendly & honestly simpler than I expected. As well as getting the results of my loan in a timely manner. I have overall been very satisfied & when I made a call to Climb their representative Brianna was very professional & helpful with a great attitude & energy. I really appreciate that especially being that good customer service is a lost profession unfortunately these days. I would definitely recommend Climb Credit for anyone needing a loan to further their education & career.
23 maggio 2019
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Excellent customer service
Justin addressed all my concerns and quickly fixed everything I needed to make sure I had the payment plan that worked for me.
21 maggio 2019
Non scritta su invito
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