Climax Furniture Recensioni 

144
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

I am. Wry happy with the service, they called me next day for delivery and same day for the fitter. Very good professionals and good quality wardrobe. They fitter would adjust to my schedule and was v... Leggi di più

Valutata 5 stelle su 5

Bought a 3-door sliding mirror wardrobe and couldn't be happier. The installation was quick and the finish is excellent. It has made our bedroom feel much bigger

Valutata 1 stelle su 5

This company isn’t even worthy of a 1 star they are scammers! My sister in law ordered a sofa for them to deliver the wrong one, the delivery driver then robbed her of over £300 in cash!! I’ve w... Leggi di più

Valutata 5 stelle su 5

We ordered our corner sofa and chair and we were asked did we want it the next day but I had other things to get out of my house. I was given another date for delivery and it arrived safely. The furni... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. Accessori per mobili
  3. Fornitore di mobili su misura
  4. Negozio di mobili per camere da letto

Scritti dall'azienda

Climax Furniture is a UK furniture retailer specialising in sliding door wardrobes, mirrored wardrobes, bedroom furniture, ottoman beds, sofa beds, Turkish furniture & modern home furnishings. We offer nationwide delivery across England, Wales & Scotland with professional installation services on selected products. We aim to offer stylish, practical & affordable furniture solutions that help customers create beautiful living spaces. We focus on quality products, reliable delivery, and excellent customer service, ensuring a seamless shopping experience from order to installation. Whether you're decorating a bedroom, living room, or guest space, Climax Furniture offers a wide range of contemporary furniture designed to suit modern UK homes.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

144 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,3

Tutte le recensioni

(144)

23 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

I ordered some wardrobes…

I ordered some wardrobes good communication through out delivery was when I asked but I made the mistake of handing over the money without checking the furniture as it was all wrapped in plastic I did asked the question has all the wardrobe got hanging rails they said yes but when I unwrapped them and surprise surprise one had no hanging rail so about 30mins after they left I contacted the driver and he's response was we will deliver it on our next route and they manger will contact me,when I message the other number and told him he said the same thing about next route then he went silent and didn't reply back or take my call when I tried to contact them also one of them had the cheek to say it's only 10 ten pound to buy.so yes they seem like a good company and furniture is at a reasonable price but if something is wrong or missing there after care service to help or put it right is rubbish/shocking from my experience so just be Aware when ordering!

I've just read your reply please don't try and down play the situation I ordered 3 wardrobes why would i order one with no rail that dont make sense,as I mentioned to you or who ever I messaged the driver did say he forgot it in the van or was that a lie! anyway you can reply on hear but not reply or take my phone call and all now nearly a week later no rail or sign of getting it. Like I said before just be Aware when ordering! (Trying to charge me extra for something I've paid for already wow what a joke!)

27 luglio 2024
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Risposta di Climax Furniture

"Dear Patrick,

Thank you for taking the time to share your experience with our company. We apologize for the misunderstanding regarding the hanging rail in one of the wardrobes. However, we would like to clarify that the product description and specifications stated that the wardrobe comes with a fixed design for hanging and shelves.

We understand that you are requesting an additional hanging rail, which is not included in the original purchase. We are happy to provide this extra feature for an additional £10, as quoted. Please let us know if you would like to proceed with this option.

Regarding your concern about our after-sales service, we apologize if our responses seemed unsatisfactory. We strive to provide excellent customer service, and it appears that we fell short in your case. We will review our communication processes to ensure that we respond promptly and effectively to customer inquiries.

Thank you for your feedback, and we hope to resolve this matter amicably.

Best regards,

Sales Team
Climax Furniture

Valutata 5 stelle su 5

The furniture delivered is good and…

The furniture delivered is good and very well received. Quality and material of the mattress and bed was super. Thanks to them for all there hard work in making it.

26 luglio 2024
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Risposta di Climax Furniture

Dear Kushal Malladi,

Thank you so much for your kind words! We're thrilled that you're enjoying your new mattress and bed, and that you appreciate the quality and material. Our team works hard to craft comfortable and durable furniture, and it's great to hear that we've met your expectations. Thanks for choosing us and for your wonderful review!


Best regards,
Climax Furniture

Valutata 1 stelle su 5

SCAMMERS AVOID AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS I order a sofa off them and when they turned up the sofa was in a box the delivery guys was rushing me so when I paid them, they jumped straight into there van and sped off as I was checking the sofa straight away I noticed damage to it, but when I unboxed it the sofa it was a completely different one to what I ordered so I contact the company back straightaway. I sent the guy the picture of the sofa that was delivered and he said don’t worry I will sort it out. He said we will deliver the right sofa two weeks later which never happened. So they gave me the runabout for 2 to 3 weeks now they don’t want to replace the sofa or give me my money back even when it’s damaged and it’s completely wrong. The guy just gave me the runabout promising that I’ll sort it out and nothing gets sorted. he was blaming the drivers and sending me there number to contact them to try and get them to sort it and then it was just going back to him, if you don’t want to be scammed avoid this company at all cost I’ll be taking this to the small claims court. All the reviews look fake so save your money and go to a proper place.
UPDATE FROM THERE MESSAGE BELOW,
Iv contacted Climax Furniture and they don’t want to take any responsibility or give me my money so they are 100% Scammers and fraudsters who take people’s money and give them damage products which don’t even match the pictures and description of what they’re selling they are leaving me but no choice but to go through a small claims court and contact trading standards.

11 luglio 2024
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Risposta di Climax Furniture

Dear Jeremy,

We apologize for the issues you've experienced with your sofa delivery and the subsequent communication. However, we would like to clarify some discrepancies in your review.

Our records show that you ordered and confirmed the details via WhatsApp. Unfortunately, it appears there was a miscommunication during delivery, and we acknowledge the inconvenience this has caused.

We take full responsibility for the damage and incorrect product delivery. However, we had attempted to resolve the issue by offering a replacement sofa, which you were informed would take two weeks to deliver. Unfortunately, it seems we failed to meet this deadline.

Regarding your claims of being scammed, we assure you that our company operates with integrity and transparency. We value our customers and strive to provide excellent service.

We would like to resolve this matter amicably and offer a suitable solution. Please contact us directly so we can discuss a replacement sofa or a full refund, whichever you prefer.

We appreciate your feedback and regret any frustration caused. We will investigate this incident to prevent similar occurrences in the future.

Thank you for your understanding.

Best regards,
Climax Furniture

Valutata 5 stelle su 5

Electric Sofas are Best Quality

The electric recliner is such a mind blowing
All of my relatives bought sofa from them because of your quality and delivery service. The delivery team and it’s service is Lovely
I would love to give all stars

24 luglio 2024
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Risposta di Climax Furniture

Dear Ihtesham Asghar,

Thank you so much for your glowing review! We're overjoyed that you love your electric recliner and that your relatives have been inspired to buy sofas from us too! Our team is thrilled to hear that our quality and delivery service have impressed you. Thanks for your kind words and for giving us a full 5-star review!

Best Regards,
Climax Furniture

Valutata 5 stelle su 5

Great price well worth the money would…

Great price well worth the money would not have got my suite any cheaper anywhere else I will be buying again from yous thanks

21 luglio 2024
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Risposta di Climax Furniture

Dear Bernadette Blair Logue,

Thank you so much for your wonderful review! We're delighted to hear that you felt our price was great value for money and that you won't find a better deal anywhere else!

We're thrilled that you're happy with your suite and that you're already thinking of making another purchase from us! We can't wait to welcome you back and help you find your next perfect piece of furniture.

Thanks again for your kind words and for choosing us. We appreciate your business and look forward to serving you again soon!

Best regards,
Climax Furniture

Valutata 5 stelle su 5

Very well priced and very helpful…

Very well priced and very helpful delivery crew. Couldn't ask for any more. Sofa came brand new in the box also got to check everything was correct before paying. I have a broken leg so delivery drivers bought it into our home got my partner to check it over, they was very polite and well mannered so for this we gave a tip for there hard work.

2 luglio 2024
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Risposta di Climax Furniture

Dear Michael cadwallader,

Thanks for your amazing review! We're delighted that our delivery crew were helpful and courteous, especially given your circumstances. It's great to hear that they went the extra mile to ensure your satisfaction. Thanks for your kind words and for choosing us!

Best Regards,
Climax Furniture

Valutata 5 stelle su 5

Received my order within 48 hours from…

Received my order within 48 hours from placing it. Product was just as described and what I wanted. The price was a lot lower from these guys than from other companies who were selling the same product for a higher price

25 giugno 2024
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Risposta di Climax Furniture

Dear Mr. Sangha,

Thank you so much for taking the time to share your fantastic experience with our company! We're thrilled to hear that you received your order within 48 hours - our team works hard to ensure quick and efficient delivery!

We're also delighted that the product met your expectations and was exactly what you wanted. And, of course, we're glad you found our price to be the best value for your money!

Thanks for choosing us and for your kind words. We appreciate your business and look forward to serving you again soon!

Best regards,
Climax Furniture

Valutata 5 stelle su 5

Excellent service

Excellent service. Very helpful in helping us find what we wanted and recommended fabrics for lots of situations. Will definatly come again.specially danyal is super friendly and extremely knowledgeable about furniture

30 giugno 2024
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Valutata 5 stelle su 5

Great service from start to finish

I have brought a corner sofa from them... first time I have used this company. All I can say the service was brilliant from the start to finish. The delivery guy was awesome very friendly and very helpful. I was informed all the way about my delivery. They are awesome. Great service

28 giugno 2024
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Valutata 5 stelle su 5

Climax Furniture is one the best Place…

Climax Furniture is one the best Place to Buy your Furniture
I purchased a 3 Wardrobes From them and i can honestly say that service was excellent.both the Delivery Guys
And fitter were friendly, helpful and very nice, the wardrobes was delivered in 1 day after ordering ,and fitted all the same day by a professional fitter. Extremely happy with the service provided and would definitely use them again.
Highly Recommended

6 giugno 2024
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Valutata 5 stelle su 5

Highly recommend

I bought some furnitures,delivered so quick.its high quality n reasonable price. Daniel assemble the furniture.he is very skill in his work..he make sure everything done appropriately...highly recommend !!!

31 maggio 2024
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Valutata 5 stelle su 5

Daniyal is a furniture assembly expert!

Very hard working handyman. Daniyal will take his time making sure every item is fixed properly. I had a wardrobe, a queen bed with 2 side table and a dressing table to assemble. I'm very happy with the service. My bedroom looks so stylish now and no damage at all. Highly recommended! 😊

31 maggio 2024
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