Amazed, what brilliant service and skill. Delivering a container on what seemed like the windiest day of the year into a near wind tunnel of F1 proportions and the young lad (19 years old) handled th... Leggi di più
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Very impressed on the speed from initial enquiry to delivery, the drivers were exceptionally good and took pride in setting up both containers level and correct. will use them again and will recomm... Leggi di più
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The containers arrived punctually, clean and with the new correct sea container locks. They were all the same colour, which we didn't specify, but looks much better aesthetically. Paperwork and contac... Leggi di più
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Fantastic experience from the team at Cleveland containers. The team was very helpful in resolving some issues I had with my shipping arrangements. Thank you again Sarah and team at Cleveland Con... Leggi di più
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Dettagli dell'azienda
Informazioni su Cleveland
Scritti dall'azienda
Established in 2011, Cleveland Containers is the leading supplier of shipping containers in the UK, delivering approximately 400 containers a week. Part of the Cleveland group, which includes Cleveland Hire and Cleveland Modular, we offer a variety of new and used standard and specialised containers in a range of sizes.
From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.
We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.
Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.
From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.
We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.
Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.
Informazioni di contatto
23a Falcon Court, TS18 3TX, Stockton-on-Tees, Regno Unito
- 0330 005 5666
- sales@clevelandcontainers.co.uk
- clevelandcontainers.co.uk
4,6
Eccellente
622 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
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Excellent Service
From enquiry to delivery nothing was too much trouble! Great service and will highly recommend
20 gennaio 2025
Non scritta su invito
Risposta di Cleveland
Hello,
Thanks for this amazing 5 star review!
Regards,
Cleveland
Great customer service
Great customer service, friendly and helpful and extremely quick turnaround.
22 gennaio 2025
Risposta di Cleveland
Hello Liam,
Thanks for this great 5 star review!
Regards,
Cleveland
Risposta di Cleveland
Hello Steve,
Thank you for this amazing five star review!
Kind regards,
Cleveland
Everything went without a hitch and…
Everything went without a hitch and Kelly was very helpful.
13 gennaio 2025
Risposta di Cleveland
Hello Douglas,
Thank you for this five star review!
Kind regards,
Cleveland
Cleveland containers experience
Cleveland containers was a breeze to deal with, process was easy, container arrived on time.
The delivery driver was very helpful and craned the container onto the concrete pad mm perfect.
would not hesitate to recommend cleveland containers
10 gennaio 2025
Risposta di Cleveland
Hello Tracy,
Thanks for this great 5 star review!
Regards,
Cleveland
EXPCEPTIONAL SERVICE
OUR CONTAINER ARRIVED TODAY 13.1.2025 ON TIME FOR 9AM CONTAINER IN VERY GOOD CONDITON, THE WHOLE PROCESS WENT VERY SMOOTHLY AND THE DRIVER WAS VERY ACCOMMODATING WITH ANY REQUEST WE MADE OF HIM. THANK YOU FOR THE EXCELLENT SERVICE AND TO SAY WE HAVE ORDERED ANOTHER CONTAINER!
13 gennaio 2025
Non scritta su invito
Risposta di Cleveland
Hello,
Thanks for this great 5 star review!
Regards,
Cleveland
Cleveland Containers Excellent Sales and Technical Support
The container was delivered on the date forwarded by Cleveland containers. The person who carried out the delivery contacted Skyrora, well in advance, before the delivery to arrange a delivery time, then placed the container in the specified location in the Skyrora facility. The trucks onboard crane meant either Skyrora or Cleveland Containers did not have to hire one for the delivery. Prior to the sale, Kelly Merrick, Sales Executive, kept me up to date regarding the available containers, supplied images, and information regarding QC tests that would be carried prior to container being delivered to Skyrora.
23 dicembre 2024
Risposta di Cleveland
Hello Imran,
Thank you so much for this great 5 star review, we pass your kind words on to the relevant department!
Kind Regards,
Cleveland
I would rate zero stars if possible
I would rate zero stars if possible. Ordered a container, obtained a delivery date. Delivery vehicle had mechanical issues on the day (faulty clutch). Cleveland then claimed i need to pay a redelivery fee of £500. I presented all the facts which were ignored. They then opted to cancel the order as i refused to pay a redelivery fee. They are now sitting on my money. I have chased for a refund for the past 20 days without success. Will never use this company again. Buyer beware
The response from Cleveland is factually incorrect. The vehicle broke down on council public road in good repair. I have shared photos, data etc all of which has been ignored by the company. Extremely disappointing customer service
3 dicembre 2024
Non scritta su invito
Risposta di Cleveland
Hello,
After speaking with the relevant departments, I’ve been informed that prior to the delivery, your sales manager spoke with you to ensure access to your site was clear as a previous attempt was unsuccessful because of this reason. On approaching the site, our haulier confirmed that this was not the case and in the efforts to reach the desired location, they suffered a mechanical fault to the vehicle. Prior to this second delivery, we did attempt to resolve the matter by offering a chance to confirm an alternative delivery location or a customer collection, which was unfortunately declined by yourself.
Regarding your refund, a credit note was issued on the 11th December, and an email was sent before Christmas to advise that a cancellation could be actioned on the order, with a full refund minus the transport/abort charges offered. To our knowledge this had not been responded to therefore an actual refund was not confirmed.
Our team are now processing the refund immediately minus the abort charges, and it should reach you soon. We apologise for any delay in the funds. We appreciate your feedback and hope to resolve this with you shortly.
Kind Regards,
Cleveland
Risposta di Cleveland
Hello,
Thank you for this amazing five star review!
Kind regards,
Cleveland
Purchase of Shipping Container
Easy, simple and straight forward process.
Communication was great and delivered on their promise. Pricing was competitive and quality of product as described.
12 dicembre 2024
Risposta di Cleveland
Hello Ben,
Thanks so much for this great 5 star review!
Kind regards,
Cleveland
Top class service and 1st class communication
Thanks for another 4 containers delivered to me and thanks for the 1st class service from a great company,a big Thankyou to Sarah at the Cambuslang depot who I can’t thank enough for her time,patience and understanding,she really does make the process stress free,she always makes time to explaine everything down to a tee,I’m looking forward to working with you all in the future as yous help me build my self storage business into phase 2,a big Thankyou to Dave Burns at Cambuslang too,his professionalism and experience is 2nd to none,a special thanks to Amelia at accounts too for her patience with me and explaining invoices etc she has a very polite manner and nothing is ever to much for her when I’m on the phone to her.Thanks once again to you all at Cleveland. Ally@ Storage R Us Ltd
16 dicembre 2024
Risposta di Cleveland
Hi Ally,
Thank you for the amazing five star review! I will make sure to pass over your kind words to the relevant people.
Kind regards,
Cleveland
Kelly at the Glasgow office…
Kelly at the Glasgow office consistently demonstrates exceptional attentiveness and customer focus, making every interaction a genuine pleasure. Doing business with Cleveland has been seamless and efficient, thanks to her dedication and professionalism.
2 dicembre 2024
Risposta di Cleveland
Hello,
Thank you for this great five-star review.
Regards,
Cleveland
Have used Cleveland for years
Have used Cleveland for years. Excellent company and always deliver.
10 dicembre 2024
Risposta di Cleveland
Hi Ross,
Thanks so much for this great 5 star review!
Kind regards,
Cleveland
Risposta di Cleveland
Hello Andrew,
Thanks so much for this great 5 star review!
Kind regards,
Cleveland
good
Mainly good just needed to follow up a little quicker with delivery programming. Yes I would recommend
29 novembre 2024
Risposta di Cleveland
Hello Mike,
Thank you for your 4 star review! We’ll make sure to pass your feedback to the relevant department.
Kind regards,
Cleveland
Trusted Professional Container Supplier
Great service from initial engagement right through to delivery. Highly professional sales, technical and customer service teams. Looking forward to working together on additional projects.
2 dicembre 2024
Risposta di Cleveland
Hello Gary,
Thanks so much for this great 5 star review!
Kind regards,
Cleveland
Risposta di Cleveland
Hello Ken,
Thank you for the great five star review!
Kind regards,
Cleveland
we ordered a one trip container it was…
we ordered a one trip container it was delivered on time and it was in perfect condition almost like new
19 novembre 2024
Risposta di Cleveland
Hello Russell,
Thank you for the great five star review!
Kind regards,
Cleveland
Westfield Energy Recovery Centre
All required information was provided on time and with the required details. Delivery was done on as promised.
21 novembre 2024
Risposta di Cleveland
Hello,
Thank you for the great five star review!
Kind regards,
Cleveland
clear and prompt communications at…
clear and prompt communications at every stage. efficient professional service
22 novembre 2024
Risposta di Cleveland
Hello Winnie,
Thanks so much for this great 5 star review!
Kind regards,
Cleveland
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