Cleveland Recensioni 622

TrustScore 4.5 su 5

4,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Amazed, what brilliant service and skill. Delivering a container on what seemed like the windiest day of the year into a near wind tunnel of F1 proportions and the young lad (19 years old) handled th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very impressed on the speed from initial enquiry to delivery, the drivers were exceptionally good and took pride in setting up both containers level and correct. will use them again and will recomm... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The containers arrived punctually, clean and with the new correct sea container locks. They were all the same colour, which we didn't specify, but looks much better aesthetically. Paperwork and contac... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic experience from the team at Cleveland containers. The team was very helpful in resolving some issues I had with my shipping arrangements. Thank you again Sarah and team at Cleveland Con... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Industria delle attrezzature per spedizioni

Informazioni su Cleveland

Scritti dall'azienda

Established in 2011, Cleveland Containers is the leading supplier of shipping containers in the UK, delivering approximately 400 containers a week. Part of the Cleveland group, which includes Cleveland Hire and Cleveland Modular, we offer a variety of new and used standard and specialised containers in a range of sizes.

From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.

We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.

Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

622 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic experience from the team at Cleveland Containers

Fantastic experience from the team at Cleveland containers. The team was very helpful in resolving some issues I had with my shipping arrangements.

Thank you again Sarah and team at Cleveland Containers

23 settembre 2025
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Risposta di Cleveland

Hello,

Thanks for the 5 star review, i will let Sarah know of your kind words!

Regards,
Cleveland

Valutata 5 stelle su 5

Very impressed on the speed from…

Very impressed on the speed from initial enquiry to delivery, the drivers were exceptionally good and took pride in setting up both containers level and correct.
will use them again and will recommend them in the further.

13 marzo 2026
Non scritta su invito
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Risposta di Cleveland

Hello,

Thanks for this great 5 star review! Your kind words are much appreciated.

Regards,
Cleveland

Valutata 5 stelle su 5

Amazed

Amazed, what brilliant service and skill. Delivering a container on what seemed like the windiest day of the year into a near wind tunnel of F1 proportions and the young lad (19 years old) handled the job without any worries, placed the container perfectly and seemed unflappable!
So impressed with the skill and calmness. Will be very happy to use again and to recommend to any potential clients.

23 febbraio 2026
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Risposta di Cleveland

Hi Dave,

Thanks for this great 5 star review. I will be sure to let the transport team know about your kind words!

Regards,
Cleveland

Valutata 5 stelle su 5

Easy to deal with.

Easy to deal with.

Delivery arrangements went to plan

27 febbraio 2026
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Risposta di Cleveland

Hi Trevor,

Thanks for the 5 star review, we're happy the delivery went smoothly!

Regards,
Cleveland

Valutata 5 stelle su 5

Punctual, Clean, Great Logistics.

The containers arrived punctually, clean and with the new correct sea container locks. They were all the same colour, which we didn't specify, but looks much better aesthetically. Paperwork and contact kept to the minimum, which we prefer. We will certainly look to Cleveland in the future for workspace solutions.

16 febbraio 2026
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Risposta di Cleveland

Hi Daran,

Thanks for the great 5 star review ! We’re glad everything arrived on time and exactly as needed. We look forward to working with you again!

Regards,
Cleveland

Valutata 4 stelle su 5

Everything went as expected

Everything went as expected. They Let me know when it was ready to collect. When I picked it up. The lock for the rear doors was not there. Rachel Had said she would include it in the price. I asked the chap in the office he said oh yes they is a lock but we are going to post it but as yet it hasn’t come.Could you sort this please Colin.12

11 dicembre 2025
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Risposta di Cleveland

Hi Colin,

Thank you for your feedback. Just to clarify, padlocks are always sent separately from the containers, so for collections they are dispatched shortly afterwards. I understand Rachael has been in touch, and your padlock is on its way and should arrive tomorrow.

If for any reason it hasn’t arrived by then, please don’t hesitate to contact us and we’ll ensure it’s sorted promptly.

Regards,
Cleveland

Valutata 5 stelle su 5

Great customer service

Great customer service, very reliable and easy to deal with

17 febbraio 2026
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Risposta di Cleveland

Hi Martin,

Thanks for another great review! It is much appreciated.

Regards,
Cleveland

Valutata 5 stelle su 5

Very professional every thing promised…

Very professional every thing promised was delivered
Very happy with service from enquiry to delivery
Rely happy with the container

1 marzo 2026
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Risposta di Cleveland

Hi Paul,

Thanks for the great review! We’re so glad you’re happy with our service and delivery.

Regards,
Cleveland

Valutata 1 stelle su 5

Very poor customer service!!Totally…

Very poor customer service!!Totally liars!!!

17 novembre 2025
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Risposta di Cleveland

Hi Atanas,

Thank you for your feedback.

I can see that you previously raised this issue with us in December 2025 regarding the placement of the unit. We carried out a full investigation into the matter.

Our records show that during your initial call, you confirmed that you wanted the unit to be placed in the garden. No specific positioning details were provided at that time, and you also confirmed with our salesperson that there was sufficient space for delivery.

When the haulier arrived on site, it became apparent that the exact location intended for the unit was too tight to allow for safe placement. The haulier initially advised that the delivery would need to be aborted due to access restrictions. However, the person present on site requested that the unit be left in its delivered position.

The haulier also obtained written confirmation from the individual on site confirming that the unit would be repositioned by yourselves at a later time. This written confirmation has been provided to us.

Based on the evidence reviewed, I am satisfied that both Cleveland and the haulier followed the correct procedures and acted in accordance with the instructions given at the time of delivery.

Regards,
Cleveland

Valutata 5 stelle su 5

Delivered quicker than expected

Delivered quicker than expected. Very friendly and professional service .
Well done Cleveland , Keep up the Good Work ! .

18 dicembre 2025
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Risposta di Cleveland

Hi Darren,

Thank you for your kind words! We’re happy to hear you enjoyed our service.

Regards,
Cleveland

Valutata 5 stelle su 5

Storage for country show

Great service from quote to order to delivery. The delivery team were particularly helpful when we had unexpected roadworks at our delivery site & helped us reschedule. Very pleased with the product - 2 containers fully sprayed & fitted out (ply cladding) ready to store our marquees, furniture & equipment

23 febbraio 2026
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Risposta di Cleveland

Hello,

Thanks for the great feedback! We’re glad our team could help with delivery and that you’re happy with your containers.

Regards,
Cleveland

Valutata 5 stelle su 5

Good Quality service and containers

Quick and easy to place order and containers supplied are excellent quality.
Delivery to site well organised with no issues and driver very helpful and ensured everything was correct before leaving.
Thanks

19 gennaio 2026
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Risposta di Cleveland

Hi Chris,

Thank you for your great feedback! We’re glad the order and delivery went smoothly and that you’re happy with your containers.

Regards,
Cleveland

Valutata 3 stelle su 5

Due delivery day was missed and…

Due delivery day was missed and container arrived 1 day late.

25 gennaio 2026
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Risposta di Cleveland

Hi Steve,

Thank you for your feedback. We’re sorry your delivery arrived a day later than planned.

Unfortunately, our third-party haulier experienced a breakdown at our depot, but a replacement truck was sent the following morning to ensure your container reached you as quickly as possible.

We appreciate your patience and understanding. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Regards,
Cleveland

Valutata 5 stelle su 5

Very helpful and knowledgeable people.

Very helpful and knowledgeable people.
Various options were discussed, ordered container, arranged delivery date and completed as expected.
Driver very helpful and managed to negotiate with limited space.

16 febbraio 2026
Non scritta su invito
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Risposta di Cleveland

Hello,

Thanks for this great 5 star review. It is much appreciated!

Regards,
Cleveland

Valutata 5 stelle su 5

Fantastic experience from start to finish

We already had two containers from Cleveland Containers and had a great experience, this time they really were amazing!! We wanted to put another one in a very tricky space and only had a short window to do it. Rachael gave us all our options and we settled on a used unit (great value) and the transport team then kicked into action. The delivery driver was fantastic, it really was a very awkward spot and he was so patient. I can't recommend them enough!

8 gennaio 2026
Non scritta su invito
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Risposta di Cleveland

Hi Cathy,

Thanks for this great 5 star review! We’re so pleased to hear you had another positive experience with us.

Regards,
Cleveland

Valutata 5 stelle su 5

I messed them about a bit due to…

I messed them about a bit due to extenuating circumstances, and they still delivered when I needed them to. Great service helpful and the quality of the container was bang on.

14 novembre 2025
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Risposta di Cleveland

Hi James,

Thanks for the kind words! Glad we could deliver when you needed and that you’re happy with the container.

Regards,
Cleveland

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