I needed a spare part, contacted them, instead of them just quoting me for the part, they asked for the serial number and when I bought it, and if it was under two yers, they would supply FOC. My mowe... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Well for someone who owns 4 hoovers yes I buy get disappointed and buy again .Well no more having paid for top end all singing all dancing hoovers I have finally found the one.What an absolute find th... Leggi di più
I purchased a Vacmaster cooling fan from Amazon last year but had problems with the remote 12v battery (type A27) draining within a few months. I contacted Cleva customer services by email for advic... Leggi di più
Just this moment started using my machine, and all seems to be working perfectly, clear instructions on how to get started, as of now I’m very happy with it.
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Informazioni di contatto
Regno Unito
- cleva-uk.com
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
There's no next delivery, and items are missing when it arrives.
They say it's next-day delivery! I made a purchase on March 8th of 3 items: a lawnmower, a hedge trimmer, and the battery for the trimmer. On the 9th, I only received the hedge trimmer, without the battery and without the lawnmower. Today, the 16th, I still haven't received any answers and the rest of my Order S82987
Positive experience
Easy to navigate website, good payment options and rapid delivery time. Would definitely purchase from this company again.
Great lawn mower purchase
Great purchase. The mower was delivered very quickly. Very easy to set up and the quick charge batteries meant we were mowing in an hour of opening!! Great job on the garden. It's not massive but only used one bar on the batteries to get the whole job done!
Superb customer service
Superb customer service! Had a problem with my new mower (nothing to do with Cleva) and they responded so quickly and sent a replacement. In a world of online sales, customer service is key and these guys were perfect
Quick and easy delivery.
Awesome product
Awesome product, delivered quickly. Powerfully blows away sweat to keep you cool on your indoor trainer. Very happy customer.
Vacmaster cooling fan
I purchased a Vacmaster cooling fan from Amazon last year but had problems with the remote 12v battery (type A27) draining within a few months. I contacted Cleva customer services by email for advice and Sarah responded immediately. Upon providing my Amazon receipt she offered to send me FOC a replacement remote which has now been dispatched and all within 48hrs of me contacting them. Great first class service. Thank You.
Good with long pile carpets but swivel…
Good with long pile carpets but swivel could be improved. Still very pleased with purchase.
Great service
A company should be judged not only by when things go right, but also when they go wrong. A fault somewhere in the system meant that I was sent a used/returned fan rather than a brand new one. Support were quick to respond to the problem and sent me a brand new one, even letting me keep the old one. Top service!
Excellent service from this company
Vacmaster hoover was delivered within 24 hours of ordering. I even had a discount of £11.00! Plus free delivery. Wonderful performance, picks up everything, really powerful. Would definitely recommend this company 😊
Delivered as scheduled stated
Fantastic service.
I purchased a mower from them a couple of years ago and it has been working fine. Then suddenly it stopped. Contacted Cleva and they could not have been more helpful. Shelley was fantastic, she helped me to diagnose the problem and when it was apparent that it was major sent me a replacement. If only all service desk were as good as this one. Totally recommend this company.
I used the online form and I was…
I used the online form and I was contacted the same day the staff were brilliant and got my enquiry sorted out and the part I needed was delivered the very next day. 1st class service I absolutely recommend this company
Excellent customer service
Bought one of there mowers in 2024 and found it to be very good, how ver in summer of 2025 it started to give problems and I contacted Cleva. Still under guarantee but still very pleasantly surprised to receive a brand new mower two days later and instructions how to dispose of broken one. However new mowers needs software upgrade and I was having problems with this, no problem to Cleva it is being sorted. They are a first class company to deal with and I give them 5 out of 5 for customer service
Excellent product and service.
As always, great experience with Cleva
As always, a great product and great service from Cleva. Products arrived on time and in pristine condition.
Great product and timely delivery
Great product and timely delivery
Turned up on time & does exactly what…
Turned up on time & does exactly what it said
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