Classic Cottages Recensioni 649

TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Booked with classic cottages twice now and definitely will again! Lots of choice of stunning properties on their website and lots to cater for different budgets. The information both on the website an... Leggi di più

Valutata 5 stelle su 5

First time I’ve booked through Classic Cottages and was very impressed. Rang them regarding the ferry crossing and they advised how/when the discount was applied. Also emailed to check about the pr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

My complaint is not with the Somerset cottage, which I left a 4 star review for, but with Classic Cottages who despite claiming to publish all reviews, good or bad, have not published it. I critici... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just returned from a stay here with my children and grandchildren (plus dogs). Didn’t want to leave. Absolutely stunning property with everything you can think of at hand. Location is just perfect... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Cottage
  2. Casa vacanze
  3. Agenzia di affitto di case vacanze
  4. Noleggio vacanze

Informazioni fornite da varie fonti esterne

Classic Cottages have an exclusive collection of self catering holiday homes, handpicked in gorgeous locations across the UK. A family company born back in the 70s with a couple of fishermen’s cottages in far west Cornwall, we’ve grown a lot since then but our ethos remains the same; we’re passionate about creating the best holiday experiences.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

649 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fabulous Accommodation Every Time

We have been using Classic Cottages for the past 5 years and they are our go-to for all our holidays in Devon and Cornwall. We have never been let down. Every property we have stayed in has exceeded our expectations for comfort and convenience: our favourites being Puckey's Forge, The Lookout, The Old Sunday School, Trevoole Old Manor...

It's a far superior service to AirBnB, you really can't go wrong with them! We're looking forward to our next stay at Christmas :)

11 aprile 2025
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We're so pleased to have been able to help with your holidays over the last five years - thanks so much for sharing your experience. Classic Cottages

Valutata 1 stelle su 5

Deeply disappointed, upset and out of pocket!

Deeply disappointed, upset and out of pocket at St. Giles Cottage, Sidbury.
My husband and I booked a week's holiday at St. Giles Cottage, Sidbury. We have no idea if the cottage is good or not because we were not able to park safely at this cottage. We returned home the same day, losing money on the cottage itself as well as various tickets we had pre-booked for excursions and day trips in the area.
We have a medium size SUV and the tiny parking space at the rear of the cottage was out of the question. We did try. But the alternative offered was a passing space on the road just outside the cottage. This was both dangerous and inadequate for our size car.
We did try to park there, but there was no room on the passenger side to get out of the car and other cars were passing us by within about 5 cm of our car wing mirrors. It was completely inappropriate and inadequately described by Classic Cottages.

We returned home having rung the Classic Cottages emergency helpline. We were told that others had parked in the spaces successfully. One suggestion, after they spoke with the owner of the cottage was that we should drop our suitcases at the cottage and park in the nearby carpark. This was most unhelpful since there was a limit on parking time there We are both in our mid sixties and not able to carry heavy bags for long distances.
If you do decide to stay at St. Giles, please be aware of the limitations in the parking spaces it offers. We would never have selected this cottage had it been adequately described.
After reading the reply from Classic Cottages, my husband and I both feel strongly that the description should categorically state that the parking at St.Giles cottage is not suitable for a small SUV.

25 aprile 2025
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Risposta di Classic Cottages

We are really sorry if this was not what you had expected as we genuinely want for every customer to have the best experience possible. With that in mind, we work hard to ensure that the website photos and descriptions allow customers to make an informed decision about whether a property will suit their needs and expectations.
We include a close-up photo of the parking space and another from a distance to show the size of the space and angle that the space would need to be approached, as well as a statement in the description that details ‘Private parking for 1 small car and parking on road for 1 car’.
Whilst we try to do everything possible to help when a guest is not completely satisfied with something at a property, in this instance we do not feel that we could make it any clearer that the parking space would not be suitable for a medium sized SUV.
We tried to find a solution by suggesting the nearby car park, which was a 1-minute drive away (4-minute walk). We can understand why this would not be suitable for you personally, however, under the circumstances, with it being as advertised, we are unable to cancel the booking and offer a refund from the property owner.
We are saddened to hear that you will not be continuing with the rest of your booking. Classic Customer Support

Valutata 5 stelle su 5

Great company- and lovely cottage we…

Great company- and lovely cottage we stayed in in Cornwall in April 2025. Good standard and comfortable and clean, highly recommend

21 aprile 2025
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Risposta di Classic Cottages

Thank you so much for your review and we are glad to hear that you enjoyed the cottage. Classic Customer Support

Valutata 5 stelle su 5

Houseboat Fortune holiday

From booking to start of holiday everything was straightforward. The description of our houseboat “Fortune” was accurate but even better when we actually arrived and saw it for ourselves. We stayed in Bembridge Harbour and the views were lovely. Last year we stayed in a cottage in Bembridge which has left us with very fond memories also.

12 aprile 2025
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Risposta di Classic Cottages

We are so glad to hear you liked 'Fortune' and enjoyed another stay in Bembridge. Hopefully we will see you back there again soon. Classic Customer Support

Valutata 5 stelle su 5

Great first time experience …

First time we have used Classic Cottages and we were very happy with our choice of a Devon hideaway, it was exactly as described on the website and it exceeded our expectations!
Communication was good both from the hosts and Classic Cottages, we would definitely use Classic Cottages again

4 aprile 2025
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Risposta di Classic Cottages

Thanks so much for the lovely review and we are glad to hear that you found the property, website descriptions and communication to be good. We do try our best! Hopefully we can look forward to helping you again in the future. Classic Customer Support

Valutata 5 stelle su 5

Everything was amazing

Everything was amazing, perfect little hideaway whilst also being in a great location to explore Cornwall. The owners were so lovely, I couldn’t recommend it enough.

9 aprile 2025
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Risposta di Classic Cottages

We're delighted to hear this! Thanks for sharing your lovely review. The Classic Team

Valutata 5 stelle su 5

Excellent customer service with good…

Excellent customer service with good communication and staff are always happy to help, can totally trust the holiday cottages will be of a high standard.
Would highly recommend

15 marzo 2025
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Risposta di Classic Cottages

We're so happy to see your review! Thank you very much for your excellent recommendation and we look forward to seeing you again soon! The Classic Team

Valutata 5 stelle su 5

A great place to stay on the Lizard.

The Boathouse is beautifully renovated, spacious with lovely views. It was great watching the tide going in and out and the bird life.
It is well equipped and comfortable.
The food service offered by Jade proved to be very good and her fish pie after a long journey was great.
Classic Cottages (Julie) provided excellent and efficient support.

7 marzo 2025
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Risposta di Classic Cottages

We're so happy to see how much of a great time you enjoyed The Boathouse! It sounds like you had a really relaxing riverside holiday with a perfect welcome from the lovely housekeeper! Thank you very much for your review and we look forward to seeing you again in the future! The Classic Team

Valutata 5 stelle su 5

Beautiful large home

Good communication!
Beautiful home for family / friends gatherings. Loads of room to spread yourself out and an amazing indoor heated pool.

20 febbraio 2025
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Risposta di Classic Cottages

Thank you very much for the review! We're so happy you had plenty of room for you and the family to enjoy a nice peaceful holiday! And even better that you all enjoyed the heated pool!! The Classic Team

Valutata 5 stelle su 5

Always use Classic Cottages when I can

Always use Classic Cottages when I can. Have a lovely selection of properties at reasonable prices for the quality. Easy booking system and great customer service on the times I’ve needed it.

12 febbraio 2025
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Risposta di Classic Cottages

We were very glad to be able to help and look forward to seeing you again. Thanks for the review. The Classic team

Valutata 5 stelle su 5

I have been a customer for many years…

I have been a customer for many years and have yet to have a problem. The places they advertise are as described and. I woud highly recommed Classic Cottages. The staff are really helpful and very swift at responding to calls and emails. We are using them again for our break in December 2025. WE have had some fabulous holidays thanks to Classic Cottages and hope to have many more.

28 dicembre 2024
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Risposta di Classic Cottages

Thank you for your review and for your custom for many years! It's great hearing how many lovely holidays you've had with the help of our wonderful team. We are looking forward to seeing you again in December for yet another fabulous stay! The Classic Team

Valutata 5 stelle su 5

Great property and agents

Excellent service provided by Classic Cottages and we only wish we had been able to stay longer. The property lived up to its description and more. Everything went smoothly and would thoroughly recommend this company.

5 gennaio 2025
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Risposta di Classic Cottages

Thank you so much for the review! We wish you could have stayed longer too! It's so nice to see everything went smoothly and we certainly hope to see you again soon! The Classic Team

Valutata 5 stelle su 5

Excellent cottage near our relatives in…

Excellent cottage near our relatives in Cornwall. Well-equipped as described fully on the website. Good service before, during and after our stay. Good value and one of the best places we’ve stayed.

11 gennaio 2025
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Risposta di Classic Cottages

Thank you for your amazing review! It's great to see that you had such a wonderful experience throughout the whole holiday, from beginning to end! We'd hope we can see you again in the future. The Classic Team

Valutata 5 stelle su 5

Excellent Cottage & Company

Excellent communication, lovely cottage that exceeded our expectations. Did not matter about the weather!
Cottage had wonderful decor, everything we needed and all was very smooth. We will be using Classic cottages again.

3 gennaio 2025
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Risposta di Classic Cottages

Thank you very much for your gleaming review! We are delighted to see that you had such an excellent holiday even if the weather didn't behave. We are very much looking forward to seeing you book with us again in the future! The Classic Team

Valutata 5 stelle su 5

Ruby's Retreat( Fangfoss)

It was easy to book and Ruby's Retreat was a lot better than was advertised. Brilliant

25 ottobre 2024
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Risposta di Classic Cottages

Thank you for your very kind review! We're so glad to see that you enjoyed Ruby's Retreat so much! The Classic Team

Valutata 5 stelle su 5

Our stay at Birdsong

We had a lovely couples getaway at Birdsong. The combination of beautiful scenery, peaceful location and the amnesties provided made it so special. We were welcomed upon arrival by Wendy, who showed us around the cabin and let us know more about the property and location. When we entered our cabin we were met by the smells of fresh scones, cream and jam. A special treat after a long drive. With only being a quick stumble away from the pub and a 17 minute drive into Newquay this really was an incredible place to stay. In addition we were surprised to see that we had a fully equipped games room with darts board, tv and ping pong table to enjoy too! I would highly recommend this property to any couples who are after a quiet get away.

26 ottobre 2024
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Risposta di Classic Cottages

We are so glad to hear that you enjoyed it. It sounds like it was a fantastic break. Thanks for the review! The Classic Team

Valutata 5 stelle su 5

Great customer service

I booked with Classic Cottages because they are easy to get hold of and always friendly and polite. Other larger companies use chatbots and cannot be contacted easily. We had a minor issue arise during our stay in Tintagel that was dealt with efficiently.

The house itself was modern, clean and comfortable.

12 ottobre 2024
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Risposta di Classic Cottages

Thank you for your review. We would always much rather keep that personal touch and we were glad to be able to help. Thanks again. The Classic Team

Valutata 5 stelle su 5

What’s not to like

China Dolls House (2666) Marazion. Very restful, fantastic view of the Mount. John & Donna were very responsive to questions and very helpful. Dogs were well catered for with towel and drinking bowls. Equipment too was all modern and excellent even a air frier. The information booklet was up to date and very clear with excellent recommendations. We shall back!

19 ottobre 2024
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Risposta di Classic Cottages

We are so glad to hear that you enjoyed China Dolls House. Thank you for your lovely review. The Classic Team

Valutata 5 stelle su 5

Seymour Barn on the outskirts of…

Seymour Barn on the outskirts of Bridport provided us with the relaxing holiday we were looking for and it is one, if not the best cottage we have stayed in with Classic Cottages over the last thirty years. The owners have delivered an amazing barn conversion which has been thoughtfully arranged and equipped. It is somewhere we will definitely want to go back to

11 ottobre 2024
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Risposta di Classic Cottages

Well it certainly sounds like you had a fantastic time there! We are so glad that you enjoyed it. Thank you for continuing to book through us and we hope to welcome you back again soon. The Classic Team

Valutata 5 stelle su 5

BEACON HILL BARN

BEACON HILL BARN , SOUTH HARDING

We had an amazing week at Beacon Hill. What a location, right on the South Downs, so quiet but not remote (5 mins to South Harding Village shop) with so many places to visit within a 30min drive.
The Barn has been created with such attention to detail and comfort. It was so perfect, we stayed in and enjoyed cooking every night and relaxing in front of the wood burning fire, looking up at the stars (this is a Dark Skies zone) and then snuggling up in our cosy beds.
But the best was the wonderful hospitality we had from Hugo and Jo, who really understand how to give their guests the peace and calm they need for a relaxing holiday. Their welcome book has so many great recommendations and local tips, that we need to come back for a few return stays!
Wild walks, fascinating wildlife and tasty blackberries all on our doorstep, what could be more perfect.

28 settembre 2024
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Risposta di Classic Cottages

It sounds like you had a wonderful time, we are so pleased to hear it. Hopefully we will see you back at Beacon Hill Barn soon, so you can continue exploring all those other fantastic places! The Classic Team

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