Classic Cottages Recensioni 648

TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Booked with classic cottages twice now and definitely will again! Lots of choice of stunning properties on their website and lots to cater for different budgets. The information both on the website an... Leggi di più

Valutata 5 stelle su 5

First time I’ve booked through Classic Cottages and was very impressed. Rang them regarding the ferry crossing and they advised how/when the discount was applied. Also emailed to check about the pr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

My complaint is not with the Somerset cottage, which I left a 4 star review for, but with Classic Cottages who despite claiming to publish all reviews, good or bad, have not published it. I critici... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Just returned from a stay here with my children and grandchildren (plus dogs). Didn’t want to leave. Absolutely stunning property with everything you can think of at hand. Location is just perfect... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Cottage
  2. Casa vacanze
  3. Agenzia di affitto di case vacanze
  4. Noleggio vacanze

Informazioni fornite da varie fonti esterne

Classic Cottages have an exclusive collection of self catering holiday homes, handpicked in gorgeous locations across the UK. A family company born back in the 70s with a couple of fishermen’s cottages in far west Cornwall, we’ve grown a lot since then but our ethos remains the same; we’re passionate about creating the best holiday experiences.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

648 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had a wonderfully restful break.

I had a wonderfully restful break at Sammi's Freight Train. The 'truck' was a cosy, quiet little haven with beautiful views over the field to the hills beyond and I was very comfortable there. Friendly welcome from the owner; amazing soak in the hot tub; lovely bimble about on the farm's land; lots of wildlife to sit and enjoy; comfy bed and pillows; nice big towels; slept like a log and even though I was there alone, I felt totally safe. Very happy to recommend.

4 luglio 2025
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Risposta di Classic Cottages

It sounds like a perfect break away. We were glad you enjoyed it there. Thank you for the lovely review. Classic Customer Support

Valutata 5 stelle su 5

Beautiful property in The Lizard

Beautiful property in The Lizard, Cornwall. Only a couple of minutes walk to the village and about 20 minutes to Lizard Point.

21 giugno 2025
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Risposta di Classic Cottages

We're thrilled to hear you had a great stay! Thanks for taking the time to post a review. Classic Cottages

Valutata 5 stelle su 5

All went smoothly & well

All went smoothly & well! Staff were very helpful - and the cottage booked (June 25) was everything they promised - and a bit more!

Will use Classic Cottages again.

27 giugno 2025
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Risposta di Classic Cottages

We are so glad to hear this. Thank you for the review. Classic Cottages

Valutata 5 stelle su 5

Lovely place to stay

Lovely, unique property, it had everything we needed and more, very quiet, gardens are beautiful, short walk to the shore and pub. Ideal for access to the water. Highly recommended.

1 giugno 2025
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Risposta di Classic Cottages

It sounds like you had a great time there. We are glad you enjoyed it. Thank you so much for taking the time to send in your review. Classic Cottages

Valutata 5 stelle su 5

Habton House Farm holiday cottage

Spent a week in the Garden Cottage at Habton House. This is a quintessential cottage with the addition of a modern bathroom and kitchen. All the linens and products were high quality and the bed exceptionally comfortable. The cottage has the benefit of views of the beautiful garden of the main house. It is a wonderful setting that is peaceful and quiet. We received a lovely welcome basket and had a wonderful time. We would definitely revisit this cottage if we were to go to Yorkshire again.

16 giugno 2025
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Risposta di Classic Cottages

Thanks so much for the lovely review. Hopefully we will see you back again soon. Classic Customer Support

Valutata 5 stelle su 5

Alpaca hideaway Tiverton

The alpaca hideaway offered us a unique experience. We were given privacy, in a beautifully maintained shephards hut. Tea, coffee, milk, towels, shower gel, shampoo and conditioner all supplied. The hut was clean, and warm, there was a microwave, a small toaster, and kettle supplied. The hot tub was clean, and was prepared before our arrival, and we had wood available ( at a small extra cost) for another hot tub while we were there. The views are stunning, added to by the lovely alpacas in the field with us. They were very quiet, curious creatures that made the stay so special. We have already booked to go back again in a few weeks,for longer!

13 giugno 2025
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Risposta di Classic Cottages

It sounds perfect! We are so glad you enjoyed your time there. Thanks for the review. Classic Cottages

Valutata 5 stelle su 5

Excellent locations and likewise…

Excellent locations and likewise service.

31 maggio 2025
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Risposta di Classic Cottages

We were very glad to be able to help and hopefully we can look forward to seeing you again. Thanks for the review. The Classic team

Valutata 1 stelle su 5

Hopeless

have been booking with them for years in the isle of wight. Hopeless customer service, its 'always the customers issue' and little empathy. not impressive at all

12 agosto 2024
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Risposta di Classic Cottages

We hope that after the many bookings you have had through us, you will have experienced our genuine care for customers. We will always try to do everything that we can to help, be as flexible as we can be, and understanding to changes in personal circumstances. However, we must still work within the booking conditions and requirements of the owners, and in this case, we were not able to extend the balance payment date any longer than we already had. We are sorry that we were not able to help any further and for the disappointment this has clearly caused. Classic Cottages

Valutata 5 stelle su 5

Woolacombe

Good company to book with kept us updated at all times can’t fault our experience with them thank you Classic Cottages

31 maggio 2025
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Risposta di Classic Cottages

Thanks for your review. We are glad you enjoyed it. Classic Cottages

Valutata 2 stelle su 5

Don't expect a response.

Booked a week in a cottage in Longborough through this company. There were issues with the property I contacted them about and they didn't even have the courtesy to reply. The property, Bank Cottage, was somewhere I had stayed in previously through a different agent with an altogether different approach.

31 marzo 2025
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Risposta di Classic Cottages

We are so sorry to hear of this. Sadly, having checked through our emails, we have not received anything from you. We would like to reassure you that we would always do everything possible to assist guests in resolving any issue whilst on holiday. Had we been aware at the time, we would have been in touch straight away to see how we could help. We can see that you have sent in a questionnaire response since, but we hope that you can understand that we have to prioritise issues raised by guests in situ over feedback following a stay, so there can sometimes be a bit of a delay in replying to questionnaire feedback. We do hope that you still had a nice time time and thank you for taking the time to contact us. Classic Cottages

Valutata 5 stelle su 5

Orchard Lee Cottage

Orchard Lee Cottage, Musbury. The company is: Classic Cottages. Excellently furnished, decorated, and dog friendly, with large bedrooms and new en suite bathrooms. . Tranquil village location, near country pub and scenic coastal walks. Surrounded by wildlife gardens, in a historic village Little extra details such as welcome supply of fresh scones, cream, jam and bottle of wine. Freshly picked garden flowers in a vase. Lots of guide books, modern kitchen equipment and comfy lounge furniture. Fully recommend this company and this cottage!

2 giugno 2025
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Risposta di Classic Cottages

We are delighted to hear you enjoyed your stay and we were glad to have been able to help with your booking. Thanks for the review. Classic Cottages

Valutata 5 stelle su 5

Highly recommend this property and Classic Cottages

We stayed at Great Ash Barn near Crediton, Devon. Booked through Classic Cottages.

The property was everything we wanted and more, the views over the countryside incorporating the calves, ducks, hens and pigmy goats were beautiful. The hosts were absolutely lovely, nothing was too much trouble, they ensured our stay was a memorable one. Everything for the dogs had been thought of, it was a true holiday for them too and we took advantage of the dog shower to freshen them up.

It is a perfect base to explore the whole of Devon and the west of Dorset, I even got used to the narrow country roads, it all adds to the experience.

I would highly recommend staying at this beautiful house, you will truly have a memorable holiday that you will want to return to.

Classic Cottages are a great company to book through, this is our 2nd time using them and I can say it is a real pleasure to deal with them.

We booked through Sykes Cottages in the past but found them horrendous to deal with when we had a problem so vowed never to use them again.

I would highly recommend Classic Cottages

9 maggio 2025
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Risposta di Classic Cottages

Thank you so much for your review. We're thrilled to hear you had a great stay! Thanks for taking the time to post a review. Classic Cottages

Valutata 5 stelle su 5

Super holiday at The Neptune apartment at Westward Ho

The Neptune apartment at Westward Ho! was excellent. You did not want for anything. Within walking distance to shops, restaurants and tea shops or just walking around the area with stunning views. The car was locked in a secure garage which was a bonus and security of the building was excellent, you felt very safe.

17 maggio 2025
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Risposta di Classic Cottages

It sounds like you had a great time. Thanks for sharing your review. Classic Cottages

Valutata 5 stelle su 5

Fantastic property in a superb location…

Fantastic property in a superb location and really relaxing. Immaculate and clean. No pub in walkable distance but Cornish Arms 2 miles away. White Hart inn super friendly and food good!

16 maggio 2025
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Risposta di Classic Cottages

Thank you so much for your review and we are glad to hear that you enjoyed the property and the area. Classic Customer Support

Valutata 5 stelle su 5

Stunning house and location

The house was beautiful and very comfortable. The website was very easy to navigate and book our stay.

14 maggio 2025
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Risposta di Classic Cottages

We are so glad that you enjoyed the property and found the booking process nice and easy. Thanks for your feedback. Classic Customer Support

Valutata 1 stelle su 5

Classic Cottages care more about money than people's experiences

We have used Classic Cottages for many years. But not anymore after our experience. We went to a beautiful cottage and there was an issue with an important part of it. In fact, we booked the cottage because of what it offered and paid over £1000 to stay there. When complaining to CC, they did try to find ways to remedy the problem but there just wasn't a solution. When I asked for a refund of sorts or a good will gesture, they refused, along with the owner of the cottage. I have had negative experiences with other companies and when this has occurred, they have tried to make up for what has happened, but not CC. They are all about making money and though they appear to care, they care more about profit. And you notice here that they try to make themselves look pure as the driven snow and oh so nicely responding to everyone who writes a negative review. But this is just to protect their reputation. It is not authentic. They are not authentic and honourable. They just don't want their reputation sullied and people not to use them.
The way they advertise cottages is exaggerated very carefully, to lure you to buy a holiday. The cottages are rarely as good as their words.
Don't use them. There are other holiday companies.

3 maggio 2025
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Risposta di Classic Cottages

We are so sorry to hear that after many years of very positive experiences, you will not be booking with us again. We hope that over the years you will have seen and experienced the genuine care that we have for customers. We tried to assist as much as we could in the circumstances, however, we are not able to obtain refunds from owners for a room that is fulfilling its purpose and design.
Sunrooms are designed to be a light and warm space, and whilst the windows are non-opening (as pictured on the website), the doors are there to keep it ventilated and manage the temperature. We can understand why having the doors open, may not have suited your needs, having a dog who you were concerned could escape through hedges in the garden. However, we picture the fixed windows, the doors from the sunroom, and include many photos of the garden, in the aim of providing information for guests to make an informed choice about whether a property will suit their parties needs. We understand that you are upset at feeling that you couldn’t use this key area of the property, but we would like to reassure you that guest experience is our top priority, and if there was anything further that we could have realistically done, we would have. However, we can’t obtain a refund from owners when all facilities at a property are available, as advertised and fulfilling their designed function. We are genuinely saddened to hear that this has affected your confidence in us. Classic Customer Support

Valutata 5 stelle su 5

First time using this company

First time using this company. Will def use again. Property home cottage in St Byran was beautiful. Communication with company was excellent and easy to book.

27 aprile 2025
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Risposta di Classic Cottages

We were very glad to be able to help and look forward to seeing you again. Thanks for the review. The Classic team

Valutata 5 stelle su 5

The Studio (Cottage) Park Farm Near Ryde IOW

The Studio (Cottage) is a modern twist on rustic charm. The owners have created one room accommodation which is just perfect for a short stay, or weekend away located in stunning countryside.

Complete ease of unloading/loading your vehicle as the property is a few steps away. It has up to date appliances that cover your every need. Luxury bath towels in plentiful supply and a welcome pack that includes a lovely vase of freshly cut roses.

Extra lighting using delicate LED's add a romantic feel. We loved it.

Alan & Helen Morris (May 2025)

1 maggio 2025
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Risposta di Classic Cottages

We're thrilled to hear you had a great stay! Thanks for taking the time to post a review. Classic Cottages

Valutata 5 stelle su 5

First time using Classic Cottages but certainly not the last time

This was our first time booking with Classic Cottages and for our next holiday in the UK we will certainly use them again.
Very straightforward and easy booking, from looking at the easy to navigate website, to asking some additional questions to finally booking Pook's Hill Cottage in Holcombe/Dawlish.

25 aprile 2025
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Risposta di Classic Cottages

Thanks so much for the lovely review and we hope you enjoyed Pook's Hill Cottage. Classic Cottages

Valutata 5 stelle su 5

Fabulous Accommodation Every Time

We have been using Classic Cottages for the past 5 years and they are our go-to for all our holidays in Devon and Cornwall. We have never been let down. Every property we have stayed in has exceeded our expectations for comfort and convenience: our favourites being Puckey's Forge, The Lookout, The Old Sunday School, Trevoole Old Manor...

It's a far superior service to AirBnB, you really can't go wrong with them! We're looking forward to our next stay at Christmas :)

11 aprile 2025
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Risposta di Classic Cottages

We're so pleased to have been able to help with your holidays over the last five years - thanks so much for sharing your experience. Classic Cottages

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