101 High Street, B91 3SW Solihull, West Midlands, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Turned up for the dreaded school shoe shop without an appointment as was unable to book online. Only had a 5 minute wait before being seen by Tiani. She was lovely with both children, engaged with the... Leggi di più

Valutata 3 stelle su 5

The service was actually okay , no wait time. The young girl Tia was lovely , my issue is my daughter had her foot measured and was a 9E , we tried a few shoes on I then asked for another different pa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Popped into Clark’s in Solihull town centre today, to return some shoes I’d brought for my son online, they didn’t fit him. Enter Lana, she discussed what type of shoe would be better suited for my so... Leggi di più

Valutata 5 stelle su 5

Annie was extremely helpful, as my daughter di not like any childrens school shoes, so we went downstairs to the adults, where she found exactly what she wanted. Annie was chatty, welcoming and extre... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 101 High Street, B91 3SW, Solihull, West Midlands, Regno Unito

  • 01217050274

4,9

Eccellente

TrustScore 5 su 5

357 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Clarkes Solihull is the best location

Clarkes Solihull is the best location, Ewan sorted me out today. Customer service skills impeccable and Kai. Literally went above and beyond for me. I will continue spending my hard earned cash in this location. Staff all polite kind and make you feel welcome. Big Up Clarkes crew Solihull location 💯

30 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Sophie

Sophie was polite and got on a level with my kids for a school fitting which was a really busy time for the store. She was calm, professional and friendly throughout. She clearly knows great customer service which is sadly lacking in most places these days.

28 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Successful trip for two new pairs of school shoes

Very well organised for a very busy week before the kids go back to school!
Highly commend Maddie R at the Solihull town centre.
Polite and professional. She had helpful tips and listened to what we required and advised accordingly.
Maddie took every opportunity to up sell but gently. I managed to resist any add ons but I hope she gets the recognition for the service she provides and all the effort she makes to add additional sales for the company.

25 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

School shoes!

We booked a slot for both of our children to have school shoes fitted in Solihull. Kai was fantastic, so good with the kids. Kind and thorough. She knew her stuff. Excellent service and efficient too.

25 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

The Solihull Clarks branch was busy but…

The Solihull Clarks branch was busy but managed efficiently when we visited today.
The communication between staff was excellent and we were seen at our appointment time.
Kai was very helpful today. They spoke to both my son and me, measured his feet and sourced shoes for him, all within 10 minutes. Thank you to Kai.

25 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Tia helped us in store today

Tia helped us in store today, and she was brilliant! Thanks so much Tia! Very helpful, friendly and knowledgeable! Thank you for making stressful school shoe shopping so much easier :)

22 agosto 2025
Non scritta su invito
Valutata 3 stelle su 5

Service okay wrong size given

The service was actually okay , no wait time. The young girl Tia was lovely , my issue is my daughter had her foot measured and was a 9E , we tried a few shoes on I then asked for another different pair . And didn’t relise till at home she had have a different size letter wise . So will now have to make the extra trip to see if they hopefully have the right one

12 agosto 2025
Non scritta su invito
Logo di Clarks - Solihull

Risposta di Clarks - Solihull

Hi  S Moore,

Thank you for taking the time to leave us a review and I am very sorry to read of your experience on this occasion.

Please use the link below to contact our Customer Care Team as we would love the opportunity to put this right. 

https://www.clarks.com/contact-us

Thank you for highlighting your experience and please accept my sincere apologies for any disappointment caused. We look forward to hearing from you soon -Angela

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