Went to get grandson some new shoes, staff really polite and helpful. Lauren was our salesperson and was very friendly and helped my grandson choose his shoes, had a lovely conversation with him while... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Krystle is kind, patient, and always smiling. She always manages to meet my needs and find the right shoes. I'm so grateful; I wish there were more such friendly salespeople. Thank you so much. Best r... Leggi di più
I was dreading buying school shoes the weekend before school starts, but I was in and out in 10 minutes. Alyssa (in Queensgate), was polite and efficient. She showed my son the options, checked his si... Leggi di più
We was served by Jack trying to get my 3 year old a new pair of trainers. She didn't want to have her feet measured (normal threenager behaviour) however he was very patient and allowed her to try on... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Informazioni di contatto
73 Queensgate, PE1 1NS, Peterborough, Cambridgeshire, Regno Unito
- 01733348995
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
There was no queue for back to school…
There was no queue for back to school measuring and we were greeted at the door with a smile.
Kayla served us and she was friendly and efficient, offering advice on styles. She took care in measuring and made sure our grandson was happy and comfortable in his choice.
Great service
Great service matched me with the perfect shoes and expert guidance.
Helpful
Rebecca was so helpful with getting my son’s shoes fitted and interacting with him while he was so excited! Thank you
Fantastic service
I received a great service from Georgia. She measured 2 of my childrens feet for school shoes trying various styles to get the best fit. She was lovely and friendly as was the young man serving on the till. A friendly manner can be very hard to come across these days.
Great service
First pair of school shoes - naturally a busy time for shoe shops but went to Clark’s Queensgate Shopping Centre, Peterborough. Very short wait (which was explained to me which was fine) and I was served by Alyssa who was great with my son and did thorough checks were done during the fitting. My son was completely relaxed and happy with Alyssa and the fitting so no issues. Kudos to the whole team during a busy spell and good luck to Alyssa during her training.
Back to school again…
Bought back to school shoes at end of holidays in Peterborough. Jack served us and was really nice, calm, helpful and personable while assisting a 9yr old girl and 13 Yr old boy. Two pairs of shoes, 1 pair of trainers later everyone was happy. Really good experience and will go bk again next year I'm sure!
excellent service alicia Was very…
excellent service alicia Was very helpful. was so good with my son. alicia Spoke to my son Was very friendly highly recommend her
Painless
I was dreading buying school shoes the weekend before school starts, but I was in and out in 10 minutes. Alyssa (in Queensgate), was polite and efficient. She showed my son the options, checked his size, brought shoes (plus options), checked fit, made him walk and he was satisfied. Perfect. The only reason for missing a star is having paper bags and still charging. I just spent £50 on shoes, you've got around the bag charge, but still punish me for my "benefit". It's just stupid.
Lauren in Queensgate centre in…
Lauren in Queensgate centre in Peterborough was extremely helpful and well informed about the products.
Great service by Arianna (I think her…
Great service by Arianna (I think her name was) at the queensgate branch
Kenu was great
Lily was fantastic fitting our 2 boys…
Lily was fantastic fitting our 2 boys school shoes. She made the experience quick and easy.
We went in to get some school shoes and…
We went in to get some school shoes and Jack helped us. He was really friendly and knowledgeable and I would come back again
Amazing service given by Jack I was…
Amazing service given by Jack I was impressed with his patience and customer care.
Quick and accurate service
Susan was excellent with my brother, my brother selected his style of shoe first and Susan measured his feet and fit checked the shoes in a timely manner, and accuracy. My brother was very happy with his shoes and excellent service from Susan
School shoes
Went and had a school shoe fitting today for both my girls and Georgia was so lovely and helpful. My eldest daughter is suspected to have autism and Georgia was so patient and kind to her when the shoes she wanted wasn't in stock. Georgia found different ones and helped my daughter choose. Very happy with today's shopping experience.
Great service from Sophie and good…
Great service from Sophie and good knowledge of the product I was wanting.
Nadia was really knowledgable!
Nadia was really knowledgable and came across as wanting to do the right thing for my daughter, she really explained well! Highly recommend!
Excellent Customer Service- school shoes
When entering the store, we were greeted by a member of staff, who was warm, informative and welcoming. He gave us a ticket as we were buying school shoes for the new academic year.
The manager was friendly and informative. She kept us informed on when we would be seen.
When it was our turn, Remi supported us choose the pair that we bought. Our daughter has special educational needs and Remi was able to connect with her immediately. Remi was patient and read our daughter’s cues. This led to a successful purchase.
First class experience.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







