Clarks - Nottingham Long Row Recensioni 85

TrustScore 4.5 su 5

4,7

21, 22 Long Row W, NG1 2DH Nottingham, Nottinghamshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Milli gave me exceptional service today in Clarks Nottingham City Centre. She served me so well, helping me find a particular style of sole, that I bought two pairs. Exactly what I was looking for. Sh... Leggi di più

Valutata 5 stelle su 5

Booked an appointment online at Nottingham Long Row for a child school shoe fitting. Arrived at appointment time and was ably assisted by Amelia who was really supportive of my son who can be shy. Ame... Leggi di più

Valutata 3 stelle su 5

Gone are the days when you had experienced shop keepers that would check the fit and size a shoe for you. They just give your the shoe and disappear. Then come back and ask if you’re buying them.

L'azienda ha risposto

Valutata 5 stelle su 5

Clarks Nottingham Visited this afternoon. Was greated by a lovely lady called Hannah , so paitent with my 2 children ( 1 autistic & 1 ADHD ) we was not rushed nor did we have to wait to be seen... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 21, 22 Long Row W, NG1 2DH, Nottingham, Nottinghamshire, Regno Unito

  • 1159472690

4,7

Eccellente

TrustScore 4.5 su 5

85 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Valutata 5 stelle su 5

Excellent service for kids shoe fitting

We were served by Phoebe in the Nottingham city centre shop. She was great with the kids, very knowledgeable about the different styles and fits of shoe and generally excellent. Definitely recommend booking a fitting appointment online as there were long waits for people who just turned up.

22 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Clarks Shoe Shop Nottingham City centre…

I visited Clarks Nottingham City centre shop today 16.11.24 and was very pleased with my experience. I looked around for help, and saw Louise, who smiled, and had a lovely air of authority, and asked if she could help me. Louise discussed my requirements with me, and kindly and patiently explained which shoes were available in the shop, and which were not. I was very pleased to hear that Clarks sell wide fitting shoes. She suggested she measure my feet, and I bought two pairs of shoes - one pair I took home, and the other pair are on their way via their click and collect in store service. I also got my NHS discount, and was told if the shoes I collect in 7 days' time do not fit, Clarks will reimburse me. Definitely a good experience. The location is also ideal as it is close to many shops, restaurants and public toilets.

16 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Wonderful experience

Sonia was fantastic with our little boy, putting up with his temper tantrum! Gave us plenty of choice for his first shoes. Shop was lovely and clean and we were served straight away.

14 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Phoebe at Long Row Nottingham gave…

Phoebe at Long Row Nottingham gave excellent service. She dealt with my two grandchildren (one 5 and the other 7) brilliantly, keeping them engaged all the time, which took the stress out of shopping. She fitted their shoes and gave good advice. We all left very happy.

9 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

5 star thanks to Sonia for her expert…

5 star thanks to Sonia for her expert help and kindness in helping my 96 year old step father select 2 pairs of shoes - 1 smart, 1casual. Very much appreciated. Shoes are also of excellent quality and the special offer was an added bonus. Thank you so much

8 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Waste of money for a single parent

Me and my little boy went into the Clark’s Nottingham shop to get some new shoes. They had no shoes that we liked so we got him measured and said we would order online. We got home and ordered the shoes that we liked. After a couple of wears my little boy was complaining of pain. After contacting Clark’s they have said there’s nothing they can do as they weren’t purchased in store. Beware of this trap as I have now spent £50 on shoes that hurt my little boys feet. I’m a single parent so £50 was a lot to save and waste. We always try to go for Clark’s shoes too because of there good name. Dissapointed with the level of service I have received.

6 ottobre 2024
Non scritta su invito
Logo di Clarks - Nottingham Long Row

Risposta di Clarks - Nottingham Long Row

Hi Chloe,

Thank you for your review and I'm very sorry to read of your disappointment with your latest purchase. 

Young feet contain soft tissue between the developing bones which does not completely harden until mid-teens. This means that the size or width may vary with small movements of the foot or the angle of the leg, even if the child is relaxed. The measurement given in store is a starting point. Once your child has a pair of shoes on their feet, the fitter may size up or down to find the best fit.

To benefit from the Fit Guarantee scheme, you need to visit your local store with the shoes and child for a fitting where a trained Clarks fitter will check the shoes’ fit. The full T&Cs are available on https://www.clarks.com/en-gb/terms-and-conditions

Our sincere apologies for any inconvenience this may have caused. - Deborah

Valutata 5 stelle su 5

On my visit to the Clarks long row…

On my visit to the Clarks long row store on Friday 18th October I'd like to say how amazing Louise and the manager Kate were to myself and my 20 month old granddaughter Daisy.. The patience they had with us was outstanding. Many thanks

18 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

I visited your store in Nottingham city centre to get my daughter's feet measured for her first pair of shoes. Charlie was really friendly and really helpful. It made the experience very easy for us.

7 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Roberta was our sales person who was…

Roberta was our sales person who was very helpful and clearly got great people skills ,the way she interacted with my 10 year old daughter was lovely and made my daughter feel at ease , a very chatty and lovely person she was . Great customer service

26 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Incredible customer service recieved from Phoebe,and a very satisfied customer and child

I came here with my daughter to get some school shoes ready for next week, was immidiantly greated kindly by a lady called Phoebe, who not only made myself feel at ease but also my 5 year old child, she was very helpful and polite, very smiley which also helps and very patient as we all know what kids can be like, she helped us with many options and didnt rush us to make any decisions and made us feel comfy in the shop and not feeling like we need to rush and get out.

Phoebe gets a 10/10 from my child and myself for how she dealt with us today, so big Thankyou to her.

Would highly recommend here and a lady called Phoebe if you go here.

29 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic experience

Booked an appointment online at Nottingham Long Row for a child school shoe fitting. Arrived at appointment time and was ably assisted by Amelia who was really supportive of my son who can be shy. Amelia measured his feet and talked him through the process. She offered him alternative styles and sizes when his preferred shoes were not in stock. Once his size and stly has been selected, Amelia suggested some trainers and ensured they were comfortable and suitable. Fantastic experience!

27 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Wonderful, helpful staff

Alex was brilliant. We arrived and were seen to straight away, looking for school shoes for my 11 year old starting Secondary School next week. My son was somewhat reluctant to look at shoes but Alex took the time to talk to my son about what he needed and what he wanted and then found us the perfect pair. My son was very happy that school shoe shopping was quick, easy and a lovely, helpful, fun sales assistant. Thank you.

24 agosto 2024
Non scritta su invito

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