Clarks - Nottingham Long Row Recensioni 82

TrustScore 5 su 5

4,8

21, 22 Long Row W, NG1 2DH Nottingham, Nottinghamshire, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I visited Clarks shoes at Long Row in Nottingham on 25th Feb 2026. I bought a pair of Clarks shoes for my Dad. The sales person was called Sonia, she was absolutely and knowledgeable on the shoes I... Leggi di più

Valutata 5 stelle su 5

Booked an appointment online at Nottingham Long Row for a child school shoe fitting. Arrived at appointment time and was ably assisted by Amelia who was really supportive of my son who can be shy. Ame... Leggi di più

Valutata 5 stelle su 5

Clarks Nottingham Visited this afternoon. Was greated by a lovely lady called Hannah , so paitent with my 2 children ( 1 autistic & 1 ADHD ) we was not rushed nor did we have to wait to be seen... Leggi di più

Valutata 5 stelle su 5

I'd like to thank Bonnie and Lucy for going above and beyond to make sure my very overwhelmed SEND daughters needs were met by allowing us to go out into a back room away from the crowd and noise. You... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • 21, 22 Long Row W, NG1 2DH, Nottingham, Nottinghamshire, Regno Unito

  • 1159472690

4,8

Eccellente

TrustScore 5 su 5

82 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I visited Clarks shoes at Long Row in…

I visited Clarks shoes at Long Row in Nottingham on 25th Feb 2026. I bought a pair of Clarks shoes for my Dad. The sales person was called Sonia, she was absolutely and knowledgeable on the shoes I bought for my father and Clarks shoes in general.
Sonia is extremely professional and presentable, with above adverage customer service skills, her standards are exceptionally high, Sonia would make an excellent ambassador for Clarks, she is an asset to Clarks and should be valued as such.

25 febbraio 2026
Non scritta su invito
Valutata 3 stelle su 5

Tried and had refund.

I ordered some shoes online and they were sent to your Nottingham shop. I tried them on but found they had fixed expanding laces which did not supply my feet. I had a refund.

17 ottobre 2025
Logo di Clarks - Nottingham Long Row

Risposta di Clarks - Nottingham Long Row

Hi Mike

Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.

I will ensure your feedback is shared with the needed teams.

We are always looking for ways to improve the service we provide to our customers so thank you again for bringing this to our attention. I do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my apologies again for the disappointment caused -

Valutata 5 stelle su 5

went into Clark's in Nottingham market…

went into Clark's in Nottingham market square yesterday as you walk in three shop assistants standing talking one of them with her back side to us, which I found incredibly rude the girl in the middle asked if she could help us but before she had finished her sentence Rabia approached us with a beaming smile asking us if we needed any assistance with my 11 year old. She was amazing. It's a shame her other colleague hadn't had the same upbringing, you do not turn your back to customers.

1 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Busy but still great service

Even though it was very busy (last couple of days before new school year), we were seen within about 5 minutes.
Elliott was very knowledgeable and we felt well supported. Excellent customer service.

29 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

School Shoes

We made an appointment beforehand and we're seen very quickly, there were still lots of styles left even though it was September 1st! Vidhi was very helpful and patient with my children and we left very happy.

1 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

School shoes

Came in on Saturday with my 2 children. We were lucky enough to get seen to by Milli. She was lovely! Made it so quick and easy for us, while being extremely thorough. Couldn’t recommended her enough!

30 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Seen quickly and great service.

We were seen despite being busy during the Back to School rush. Havana served us and she was great. She accurately measured my son’s feet and listened to his school shoes preference. We discussed that he’s starting secondary but didn’t like the ‘grown up’ styles. Havana found a style that fit well, despite my son having vastly differently sized feet, and one that my son liked. Thank you so much for your patience and professionalism, Havana.

We buy Clarks shoes every year as they are comfortable to wear and they last well.

30 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Pleasant school shoe shopping

I thought it was going to be hectic in the store with everyone looking for school shoes m, but it wasn’t at all. We were served quickly and Elliott was brilliant at helping my daughter find new school trainers.

6 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing SEND experience

I'd like to thank Bonnie and Lucy for going above and beyond to make sure my very overwhelmed SEND daughters needs were met by allowing us to go out into a back room away from the crowd and noise. You both made my very stressful visit, much more bearable. I do hope that your kindness, patience and professionalism is recognised by those that employ you as you truly are an asset to their team.

20 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Lovely experience in store in…

Lovely experience in store in Nottingham today. Served by Hakeem who guided us through the fitting of school shoes. Explained where the shoes should fit correctly and bought out a selection to choose from. Was patient with our decision making.

18 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Thankyou Bradley , what a helpful young lad he is.

We can shopping 12/8/25 around mid day, we were served by a lovely lad named Bradley, we came for school shoes. It was quiet a busy day with children shoe shopping,
Bradley was a really nice person, very approachable, friendly, thorough and professional, nothing was too much trouble. I asked a question and he wasn’t sure about but asked a manager and came back to me straight away with an answer. My daughter struggles with shoe fittings etc but felt very comfortable and reassured with him straight away. I feel credit where it’s due and thanks to Bradley we had a nice experience I don’t usually write reviews but I was very happy with our service I feel I have to.

12 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service.

I was blown away by the service I received on sat 9th Aug in your nottingham store by louise.
The quality of customer care was so good I ended up purchasing two pairs of shoes instead of one. A gold star to louise please who recognise good service and customer care which is hard to find in retail these days.

9 agosto 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più