Unit 57, 31 Friargate, Freshney Place, DN31 1ED Grimsby, Humberside, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Popped into the Grimsby Store today. What a delight the staff are. Patient, knowledgeable, not pushy. Bought 2 pairs of shoes, exactly what I was looking for. Amanda served me, she listened and... Leggi di più

Valutata 5 stelle su 5

I needed to buy some walking shoes in preparation of my Camino Ingles. I had been to other shoe sellers and was struggling to get a) proper feet measurement and b) staff that seemed bothered. I popp... Leggi di più

Valutata 3 stelle su 5

Visited Clarks today for our annual back to school shoes the lady that served us was very helpful and kind 10/10 for customer service!! However the choice of shoes seems to be dwindling!! Theres basic... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Good service, great advice and very patient staff. Needed a pair of boots, not trainers or sandals or office shoes, for everyday and work wear. Not available in store but an employee helped me g... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • Unit 57, 31 Friargate, Freshney Place, DN31 1ED, Grimsby, Humberside, Regno Unito

  • 01472403999

4,8

Eccellente

TrustScore 5 su 5

128 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amanda at Grimsby is great

We were served by Amanda at the new Grimsby store in Freshney Place. We came looking to purchase my daughter's first pair of shoes. Amanda took care measuring her feet and made sure the shoes fit correctly. We ended up purchasing 2 pairs of shoes. Excellent service, thanks Amanda!

25 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Swapping shoes

Went in to the store today as daughter was complaining school shoes were hurting. Went into store today and Lesley D at the Grimsby store was so helpful. She managed to re size my daughter and swap her shoes.

21 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service by Teresa at the…

Excellent service by Teresa at the Grimsby store. Took time to help us with our daughter's shoes, nothing was too much trouble. Great to see it back open again, we made a purpose trip to Grimsby to just go to the store.

19 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

No available stock in my sons size

No available stock in my sons size, which I accept due to high demand as the children was getting ready for back to school. What was really annoying is that the lady in the shop offered to order them online but after filling in the online form twice I was told sorry we can't order them. Total waste of time ! Went home and ordered them myself with free delivery and took only 5 mins !

30 agosto 2024
Logo di Clarks - Grimsby

Risposta di Clarks - Grimsby

Hi Sara, 

Thank you for leaving a review, we appreciate you taking the time to get in touch to provide your feedback following your visit to the Grimsby store.

We will ensure this is passed on to help improve our services in the future.

We are glad to hear that you have since ordered the shoes and we hope that you are happy with your purchase.

All the best- Georgia

Valutata 5 stelle su 5

Amanda at Clarks Grimsby branch was…

Amanda at Clarks Grimsby branch was incredibly helpful on our visit to buy our 15 month old daughter some new shoes. She took her time to attend to our needs and measured our daughter’s feet thoroughly. We are so glad that Clarks is back in Freshney Place.

14 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Always use clarks but as my son has grown, the last couple of times I have had to have his feet measured then ordered online as there was no stock. My son is autistic so always has Velcro shoes. This year, Becky at the Grimsby branch was really quick and helpful, there was lots of noise and kids crying so I thought my son might want to leave but she was super quick and the shoes were in stock!
Previously Clark’s have also been really good at changing shoes when he had grown out of them within 3 months etc so I will always return.

24 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Perfect school shoe shop experience

I nipped into the newly opened Clarks branch in Grimsby. (We was so sad when the last one got closed) so I was pleased when I saw that a new one had reopened in the town centre. I have always bought all my children’s school shoes from Clarks every year.

Amanda served us and was really friendly and helpful, she measured my daughters feet and picked out two styles for her, she has really narrow feet, so Amanda said which take I would suit best and also added a pair of insoles.

We were straight in and out stress free! Perfect school shoe shop experience 😊

6 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Cannot measure feet properly

Came to store on the 26th August 24. Got our 1 year old daughter’s feet measured and brought a pair of shoes. After wearing them the shoes were falling off and she kept tripping over. Went back to store on the 01st September to ask them to remeasure the shoes to be told they are far too big. Had to purchase another pair of shoes as did not have the correct size in store.

26 agosto 2024
Non scritta su invito
Logo di Clarks - Grimsby

Risposta di Clarks - Grimsby

Hi Holly, I am so sorry to read of your review. 
 
We would like to look into this further, please use the link below to contact us, quoting reference 539981. Our team would be happy to assist you further.

https://www.clarks.com/en-gb/contact-us
 
Many thanks- Georgia

Valutata 5 stelle su 5

Clark's is back wahoo

Had brilliant service from Jack he was very good and understanding with the kids and got us some lovely shoes for back to school fab experience, and it's good to have you all back in the town centre :) Thankyou

2 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Katie Grimsby shop

Katie - Grimsby shop
Katie went above and beyond trying to find some school shoes that fitted my daughter. We was struggling due to find any that fit correctly which she liked but Katie was very patient and eased her worries as she is going up to comp school and was worried about styles

25 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Katie was superb

Katie was superb with my 2 children (7 & 5) and made them feel part of the school shoe shopping experience. She is a credit to the company.

30 agosto 2024
Non scritta su invito

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