Unit 19 Culver Square, CO1 1WF Colchester, Essex, GB


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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Booked online for a shoe fitting for both my children for 9am and 9.15am because me and my son had to be somewhere at 10am. Get to the shop for 9am and it was shut, phoned customer service up who then... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really great service from store manager, Beckie, at Clark’s Colchester (Culver Square). She spotted that my kids’ feet had been wrongly measured elsewhere and remeasured them, and gave great advice re... Leggi di più

Valutata 5 stelle su 5

We visited this Clarks store today for school shoes. The shop was very busy but also being excellently managed so we only waited a couple of minutes to be served. Ben helped us, he was polite, frie... Leggi di più

Valutata 5 stelle su 5

Looking for at least one new pair of men’s shoes I tried Clark’s wondering if they would have anything suitable: working but smart with a narrow and shallow fitting. Beckie and Robin’s efforts meant I... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • Unit 19 Culver Square, CO1 1WF, Colchester, Essex, Regno Unito

  • 01206369473

4,8

Eccellente

TrustScore 5 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Good customer service.

Served by Daria when me & my daughter who is very fussy & can never find comfortable shoes, was looking for school shoes. She tried on about 4 different sizes shoes, half sizes, wide fit etc until she found a pair that fit her with one using an insole as recommended by Daria, as her feet are slightly different in size. She was happy with her new shoes, although more expensive than I usually buy, in the ling run I'll save money as she is forever wanting a new pair after a few mths due to comfort. Daria was kind, helpful and chatty.

5 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Sally was really helpful and kind. She was really patient in supporting my two autistic sons and picking out options that would be comfortable for them.

9 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

My wife and I visited Clark’s store…

My wife and I visited Clark’s store in Colchester today to try a pair of shoes, but because of Sue’s excellent customer service we ended up buying two pairs! Sue was extremely patient and helpful. We will definitely go back! Thank you very much Sue, see you soon!

M&J

7 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Really helpful assistant

Really helpful assistant, Sally, who knew her stock well and found me just the right boots. High quality product and I am thrilled with them. A very happy experience. Thank you, Sally!

25 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Sally was so helpful.

Sally was so helpful.. suggested I have my feet measured which resulted in me buying the perfect pair of work shoes. Service like this is rare, so thank you

28 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

Visited our local Clarks store in Colchester City Centre and was greeted by the lovely Sam who helped us choose a new pair of school shoes for our very lively 5 year old. She was really helpful and her customer service was second to none. We look forward to visiting this store again soon when we need to purchase a new pair of shoes for our daughter. Highly recommend this store :-)

26 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service at Clarks in Colchester

Buying school shoes is never fun but Abi was lovely to my daughters and made the experience quick and fun. She showed real interest in what my eldest daughter is studying which was a lovely touch. Feet measured, shoes picked, no problems.

2 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Daría

Daría was very good with us, she helps us to find the perfect shoes for my daughter. Very kind.

21 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Clarks fly to Australia.

As an Australian visiting UK I was determined to buy a pair of Clarks before going back home. Two years ago I bought a pair of lace ups in Keighly and walked out of the shop in them, something I’ve never done before. In Colchester I explained to Maria that I wanted a pair of slip ons. She went to a great deal of trouble, measuring my foot and bringing out all that were available in my size. She even asked the other staff for imput.
After a sometime I settled on a lovely pair which are now back in Australia with me. Thanks again Maria.

1 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Trying, belatedly, to sort out school shoes for my daughter, we were looked after by the wonderful Sam. She spent the best part of an hour trying every combination of styles, sizes and insoles to find the right solution. Thank you!

7 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Busy and good

We went into the Colchester beach late on a Thursday, and we're served by Abi. She was rushed off her feet and served us and a few other people at the same time. Dispite this, she gave our daughter all the care and attention usual at Clarks.
Excellent as usual

5 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

You get what you pay for

I had a great shopping experience at a recent visit with the branch at culver square shopping centre, the staff were very helpful in helping me selecting. I do get that their footwear is not the cheapest when compared to shoe zone but they last and the quality shines through. I perhaps am just a Clark’s girl at heart as I grew up in them.

4 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Customer service From May

On Tuesday 27th August myself and my daughter was served by a lovely girl named May. It was our first time ever purchasing from Colchester Culver square store. It was incredibly busy and May made it the most relaxed experience for myself, and my daughter.
my daughter is Autistic non-verbal and we was purchasing her first ever pair of school shoes and May instantly took us to one side where it was calmer and quieter for my daughter which as a whole made it such a pleasant experience. May also was just so down to earth and we had such a lovely conversation where she really made me feel like she genuinely cared and had an interest in the subject we was talking about. We will definitely be shopping there again and we will request to be served by May every time.

27 agosto 2024
Non scritta su invito

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